Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Manager - Support Engineering
Company: GitLab
Location: North America,Latin America
Posted Dec 14, 2025
This role involves leading a Support Engineering team, improving customer support processes, and fostering team growth. The position offers competitive salaries and opportunities for technical development.
Senior Jira Administrator
Company: Canonical
Location: EMEA
Posted Dec 14, 2025
Canonical, a leading open-source software provider, is seeking a Jira Administrator to manage their Atlassian Jira Cloud platform. The role involves automation, integration, and data-driven decision-making within a global team. The company emphasizes innovation, remote work flexibility, and competitive benefits, positioning itself as a pioneer in open-source technology.
Music Data Analyst (Spanish)
Company: 1021 Creative
Location: USA
Posted Dec 14, 2025
This job posting describes a bilingual Music Data Analyst role with responsibilities in data management, quality control, and client support. It outlines required skills in Spanish and English, organizational abilities, and benefits like remote work and health insurance.
Lead Graphic Designer - Apparel
Company: MrBeast
Location: USA
Posted Dec 14, 2025
This job description highlights a Lead Graphic Designer role focused on creative direction for apparel brands. The position emphasizes shaping creative visions, leading design teams, and translating trends into innovative products. It requires experience in graphic design, collaboration with cross-functional teams, and a strong portfolio. The role offers opportunities to work on seasonal campaigns and culturally relevant projects while maintaining brand identity.
Senior Engineering Manager - Population Health & AI
Company: Form Health
Location: USA
Posted Dec 14, 2025
Form Health is expanding its cardiometabolic health platform with AI-driven solutions, seeking a Software Engineering Manager to lead innovative healthcare technologies. The role emphasizes patient-centric care, engineering excellence, and cross-functional collaboration in a remote, high-growth startup environment.
Staff AI Innovation Engineer - Employee Experience
Company: Airbnb
Location: USA
Posted Dec 14, 2025
This role involves developing AI-powered solutions for employee experience, collaborating with cross-functional teams, and creating innovative tools to enhance workflows and data-driven decisions.
Data Analyst
Company: Form Health
Location: USA
Posted Dec 14, 2025
Form Health is a telemedicine obesity treatment clinic offering high-quality care through a multidisciplinary team. They seek a Data Analyst to drive data-driven decisions across product development and operations, with a focus on improving healthcare outcomes. The role includes building dashboards, collaborating with cross-functional teams, and working remotely. The company emphasizes patient-centric care, innovation, and a diverse, inclusive workplace with competitive benefits.
Product Design Senior Manager
Company: Abbott
Location: USA
Posted Dec 14, 2025
Abbott offers impactful healthcare solutions and comprehensive employee benefits, including medical coverage, retirement plans, and career growth opportunities, positioning itself as a top employer globally.
Customer Success Architect
Company: GitLab
Location: Japan
Posted Dec 14, 2025
This job description outlines the role of a Customer Success Architect at GitLab, emphasizing alignment with customer goals, technical enablement, and long-term relationship building. The position requires expertise in DevSecOps practices, strong communication skills, and collaboration across teams to drive product adoption and customer satisfaction.
Personal Injury Protection (PIP) Adjuster
Company: Reserv
Location: USA
Posted Dec 14, 2025
Reserv is an insurtech company leveraging AI and automation to revolutionize claims processes, seeking detail-oriented professionals for a PIP Resolution Specialist role with competitive benefits and flexible work arrangements. The position emphasizes innovation, customer service, and collaboration while offering opportunities for growth and professional development.
Director of Product - Develop
Company: Webflow
Location: USA
Posted Dec 14, 2025
Webflow is seeking a Director of Product to lead their Develop pillar, focusing on AI-powered tools and developer experiences. The role involves shaping strategy, collaborating with engineering, and driving innovation while offering competitive compensation and benefits.
Senior Software Engineer - Backend - Growth Platform
Company: Kraken
Location: USA
Posted Dec 14, 2025
Kraken promotes crypto adoption with a global team, focusing on innovation and security. They seek experienced engineers to build scalable tools and enhance user experiences.