Exceptional Customer Experience Jobs

1,761,499 open positions · Updated daily

Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.

Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.

Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.

Senior Full Stack Developer

Company: Guidehouse

Location: USA

Posted Dec 14, 2025

This job posting seeks a FullStack Developer with expertise in cloud technologies and Agile practices for a role involving modernization projects and AWS cloud solutions. The position offers competitive compensation, comprehensive benefits, and opportunities for professional growth within a supportive work environment.

ServiceNow Business Analyst

Company: Guidehouse

Location: USA

Posted Dec 14, 2025

This job posting highlights a Software Development and Support role requiring a Secret clearance, with responsibilities including ServiceNow project leadership, technical collaboration, and process improvement. The position offers competitive compensation ($92,000-$153,000), a comprehensive benefits package, and opportunities for professional growth. It emphasizes teamwork, technical expertise, and alignment with federal regulations and innovation.

Partnership Head

Company: HR Force International

Location: Remote

Posted Dec 13, 2025

This job posting seeks a Head of Partnerships with experience in RegTech and IDV to build a global partnership ecosystem. Key responsibilities include developing partnership strategies, negotiating agreements, and driving revenue through alliances. The role requires 8+ years in partnerships or business development, with expertise in compliance-driven industries. Applicants must mention FECILITOUS and the specified tag to demonstrate they read the post.

Account Executive - Large Enterprise

Company: Zapier

Location: North America

Posted Dec 14, 2025

Zapier is seeking a Large Enterprise Account Executive to drive strategic adoption of automation and AI solutions for large organizations. The role involves collaborating with executives and technical teams, navigating complex sales cycles, and contributing to product strategy. The company emphasizes a remote work culture, diversity, and growth opportunities while promoting responsible AI use.

Director, Medical Portfolio Lead - Women's Health

Company: Viatris

Location: USA

Posted Dec 14, 2025

Viatris Specialty LLC emphasizes empowering people worldwide through healthcare innovation and stability. The role of the US Womens Health Medical Portfolio Lead involves ensuring safe medicine use, strategic planning, and stakeholder engagement while maintaining independence from commercial influence. The position requires expertise in medical affairs, strong communication skills, and alignment with company objectives.

Customer Success Director (Technology Vertical)

Company: First Advantage

Location: USA

Posted Dec 14, 2025

This job posting highlights a Customer Success Director role at First Advantage, emphasizing strategic account management, revenue growth, and collaboration with global clients. The position offers remote work flexibility, competitive compensation, and comprehensive benefits, positioning it as a rewarding career opportunity within a forward-thinking company committed to innovation and employee growth.

Licensing and Credentialing Specialist

Company: Form Health

Location: USA

Posted Dec 14, 2025

Form Health is a telemedicine clinic specializing in obesity treatment, offering high-quality care through technology and a multidisciplinary team. The company emphasizes patient empowerment, DEI initiatives, and a supportive work environment. A job opening for a LicensingCredentialing Specialist is described, highlighting responsibilities related to credentialing processes, compliance, and system management. Benefits include competitive compensation, health packages, and flexible work arrangements.

Staff DevOps Engineer

Company: Heartflow

Location: San Francisco

Posted Dec 13, 2025

Heartflow, a medical technology company, uses AI-driven noninvasive technology to diagnose coronary artery disease, gaining global recognition and expanding its product pipeline. The company's innovations have been adopted in multiple countries and are transforming cardiovascular care through advanced diagnostic solutions.

Danish Speaking Jobs Greece Work Greece Fully Paid Relocation Package

Company: Mercier Consultancy MD

Location: Remote

Posted Dec 13, 2025

Mercier Consultancy offers Danish-speaking job opportunities in Greece with relocation packages, competitive salaries, and professional growth. Ideal for professionals seeking a vibrant lifestyle and customer support roles with strong career advancement.

Software Development Engineer II - API

Company: Mapbox

Location: USA

Posted Dec 14, 2025

Mapbox is a leading platform for location-aware businesses, offering tools for navigation and customization. The company seeks innovative Software Development Engineers to join their teams, emphasizing collaboration, technical excellence, and diverse growth opportunities.

Social Media Manager

Company: Gratitude Driven LLC

Location: Anywhere

Posted Dec 13, 2025

This job description seeks a Social Media Manager to build a creator brand focused on mindset and productivity content. The role involves strategy development, content creation, analytics, and community engagement across platforms like TikTok, Instagram, and YouTube. The employer emphasizes growth potential, flexibility, and collaboration while valuing creativity, punctuality, and detail-oriented work.

Digital Marketing Manager Online Opportunity

Company: mindmoneyreset

Location: Remote

Posted Dec 13, 2025

This job posting promotes a dynamic company offering training, support, and income opportunities for self-motivated individuals seeking flexibility and global growth in a proven business model.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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