Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Voice of Customer - Product Program Manager
Company: Grafana Labs
Location: Germany
Posted Dec 13, 2025
This job description outlines a fully remote Voice of Customer Product Program Manager role in Germany, emphasizing cross-functional collaboration, AI tool usage, and career growth opportunities. It details responsibilities like managing feedback channels, synthesizing customer insights, and optimizing workflows, while mentioning a competitive compensation range and RSUs for team ownership.
Data Analyst - Growth
Company: Kraken
Location: USA
Posted Dec 13, 2025
Kraken is hiring a Data Analyst to drive growth through data-driven insights, focusing on mission alignment, technical expertise, and global impact. The role emphasizes strategic thinking, cross-functional collaboration, and contributing to industry-leading security and crypto education initiatives.
Regional Marketing Manager
Company: GitLab
Location: USA
Posted Dec 13, 2025
This job description outlines the role of a Regional Marketing Manager at GitLab, detailing responsibilities such as driving sales pipeline growth, collaborating with cross-functional teams, and managing regional campaigns. It highlights required skills in marketing, project management, and data-driven approaches, while emphasizing a remote work environment and team focus on scalable programs and measurement.
Voice of Customer - Product Program Manager
Company: Grafana Labs
Location: UK
Posted Dec 13, 2025
This remote UK role as a Voice of Customer Product Program Manager involves scaling VoC programs, collaborating with cross-functional teams, and leveraging AI tools. It offers career growth in RampD or Product roles with competitive compensation and RSUs.
Conversion Rate Optimization Specialist
Company: Twilio
Location: USA
Posted Dec 13, 2025
Twilio seeks a Conversion Rate Optimization Specialist to enhance digital experiences through AB testing and personalization. The role involves collaborating with cross-functional teams to improve conversion rates, with remote work options and competitive compensation.
Data Analyst - Product
Company: Kraken
Location: USA
Posted Dec 13, 2025
Kraken is seeking a Data Analyst Product to join their mission-focused team, emphasizing crypto values, global adoption of cryptocurrency, and industry-leading security. The role involves data-driven decisionmaking, cross-functional collaboration, and developing tools for product performance insights. Applicants must demonstrate expertise in data analysis, SQL, Python, and a passion for crypto, with opportunities for remote work across 70+ countries.
Customer Success Manager II - SLED
Company: ExtraHop
Location: USA
Posted Dec 13, 2025
This job description highlights opportunities to make a significant impact in a growing company, deliver innovative solutions, and work with supportive teams and valued customers. It emphasizes collaboration, customer success, and professional growth while outlining key responsibilities and qualifications for the role.
Principal Compensation Partner
Company: PagerDuty
Location: USA
Posted Dec 13, 2025
This job posting seeks a Principal Compensation Partner to design and implement global compensation programs, collaborate with leadership, and ensure market competitiveness. It outlines qualifications, responsibilities, and salary ranges for the role.
Tech Lead
Company: Nearform
Location: USA
Posted Dec 13, 2025
This job posting highlights a permanent Senior Python Software Engineer role with remote work flexibility, competitive salary, and comprehensive benefits. The position requires travel to client sites but offers a collaborative environment with opportunities for professional growth. Nearform emphasizes innovation, technical excellence, and a supportive work culture.
Client Services Coordinator
Company: TrueML
Location: USA
Posted Dec 13, 2025
This job posting seeks a Client Services Specialist with 13 years of experience in administrative or client service roles. The position involves managing client communications, data processes, and compliance tasks in a fast-paced environment. Requirements include strong communication skills, attention to detail, and proficiency with office software. The role offers nonexempt employment with an hourly wage range of $19-$21.
Marketing Operations Coordinator
Company: Newsela
Location: Argentina,Brazil,Colombia,Costa Rica,Mexico
Posted Dec 13, 2025
This job description outlines a Marketing Operations Coordinator role focusing on email execution, quality assurance, technical builds, deliverability management, and compliance. It emphasizes attention to detail, process efficiency, and technical expertise in email marketing automation platforms.
New Business Account Executive - Central (Commercial)
Company: GitLab
Location: USA
Posted Dec 13, 2025
This role at GitLab focuses on new business development, expanding market presence, and building relationships with high-growth companies. The position involves managing the sales cycle, collaborating with cross-functional teams, and contributing to the company's revenue growth in a dynamic environment.