Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Project Manager - IT Financial Operations
Company: IBM
Location: Heredia, CR
Posted Dec 09, 2025
This job description highlights a role at IBM CIC involving project management, business process improvement, and collaboration with cross-functional teams. It emphasizes skills like organizational abilities, communication, and technical expertise in hybrid cloud and AI initiatives, while outlining requirements such as a bachelor's degree and PMP certification.
Counsel
Company: IBM
Location: Giza, EG
Posted Dec 09, 2025
This job description outlines a legal role requiring handling diverse matters, drafting contracts, providing legal advice, and collaborating with global teams. The position demands strong communication skills in Arabic and English, strategic thinking, and expertise in legal and business areas.
Manager - Finance and Administration Delivery - Record to Report
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a career in IBM Consulting focused on global client collaboration, digital transformation, and operational excellence. Responsibilities include managing financial processes, driving innovation, and ensuring compliance while fostering team development. The role requires expertise in finance and administration with a emphasis on agile methodologies and strategic leadership.
ETL Informatica Lead
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical expertise in data integration solutions. The role involves designing business intelligence systems using Informatica and other tools, with requirements including ETL development, cloud technologies, and database management skills.
Procurement Operations Buyer
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a procurement role at IBM with responsibilities including managing purchase orders, supporting procurement activities, and maintaining records. It emphasizes skills like communication, multitasking, and a positive attitude, while highlighting opportunities to innovate and solve complex problems in a collaborative environment.
Data Engineer-Business Intelligence
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This job description highlights opportunities to contribute to IBM's global impact through innovative technology development, career growth, and collaboration on enterprise systems. It emphasizes skills in agile environments, technical expertise, and the potential for professional advancement.
Ingénieur Qualité (CQE)
Company: IBM
Location: BROMONT, CA
Posted Dec 09, 2025
IBM's Bromont facility offers a secure, competitive environment with benefits like flexible hours and professional development. The role involves quality management and collaboration with clients, requiring mechanical engineering expertise and bilingual skills.
Cybersecurity Consultant
Company: IBM
Location: Bucharest, RO
Posted Dec 09, 2025
This job description outlines the role of a Sentinel Content Engineer, focusing on designing, implementing, and maintaining Microsoft Sentinel content for security operations. Responsibilities include detection engineering, SOAR automation, data integration, and collaboration with SOC teams. Required expertise spans Microsoft Sentinel, KQL, Logic Apps, and security frameworks like MITRE ATT&CK.
Application Developer-Cloud FullStack
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and strategic partnerships to drive technological adoption and meaningful impact.
PROCESS DELIVERY SPECIALIST-PROCURE TO PAY
Company: IBM
Location: Chennai, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on digital transformation through collaboration with global clients. The role involves invoice processing, vendor management, and working with advanced technologies like AI and hybrid cloud solutions. It emphasizes career growth, mentorship, and impactful problem-solving in a supportive ecosystem.
Package Consultant-SAP HR Comp & Payroll
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in SAP systems. It outlines role responsibilities, required skills, and educational qualifications for a consulting position.
Technical Support Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a Support team role with responsibilities including customer issue resolution, product configuration guidance, and collaboration with engineering teams. It outlines required and preferred qualifications such as Linux administration, JVM knowledge, and experience with cloud platforms and databases.