Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Application Consultant-DevOps
Company: IBM
Location: Navi Mumbai, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with clients and technical expertise in Dynatrace monitoring. It outlines responsibilities like application support, dashboard maintenance, and performance troubleshooting, along with educational and technical requirements.
Application Developer Intern
Company: IBM
Location: Casablanca, MA
Posted Dec 09, 2025
This role offers growth opportunities for interns to develop skills, collaborate with experts, and contribute to impactful projects, requiring a master's degree and technical expertise in Python, React, and cloud technologies.
IT Business Analyst - Credit (f/m/x)
Company: IBM
Location: Lancy, CH
Posted Dec 09, 2025
This job description highlights a role at IBM Consulting focusing on technical expertise, innovation, and career growth. It emphasizes collaboration with global clients, strategic partnerships, and professional development opportunities. The position requires experience in IT business analysis, credit projects, and banking processes, with benefits including training, certifications, and international project work.
Package Consultant-SAP HANA Master Data Governance
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on collaborative client relationships, innovation in hybrid cloud and AI solutions, and professional growth opportunities. It highlights roles involving SAP expertise, strategic problem-solving, and technology integration across industries.
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves collaborating with global clients to accelerate digital transformation using AI and agile methods. Responsibilities include managing Accounts Receivable processes, ensuring accuracy, and meeting SLAs. Required experience includes 24+ years in Order to Cash with expertise in cash application automation.
AI Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines an engineering role focused on designing and maintaining build systems for AI/ML components, requiring expertise in C++/Python, automation pipelines, and cross-platform development. It emphasizes collaboration with cross-functional teams and compliance with industry standards.
Software Sales Specialist – Data, AI & Automation Swiss Market (based in Valencia) (f/m/x)
Company: IBM
Location: Valencia, ES
Posted Dec 09, 2025
IBM's Software Sales Specialist role offers career growth, competitive compensation, and collaborative opportunities in Valencia, focusing on innovative solutions and client partnerships.
Package Consultant-SAP HANA SCM PP
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP solutions, and opportunities for career growth through innovative projects and cross-functional teamwork.
Security Consultant - Biometrics
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This job description highlights IBM Consulting's focus on innovation, client collaboration, and career growth. It emphasizes working with global clients on hybrid cloud and AI solutions, supported by IBM's technology ecosystem. The role requires technical expertise in biometrics, endpoint management, and scripting, with opportunities for professional development.
Digital Professional - CONTRACTOR CONVERSION
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 09, 2025
This text describes a Web Developer role at IBM, outlining responsibilities such as creating web pages, collaborating with teams, and required technical skills. It emphasizes strategic planning, content management, and SEO while detailing educational qualifications and preferred experience.
Entry level AI/ML Engineer: SVL
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This text describes a job opening for an entry-level AIML Engineer at IBM, outlining responsibilities related to LLM integration, data management, and AI best practices. It details required qualifications and preferred experience in machine learning and AI technologies.
Package Consultant-Oracle SCM
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This text describes a consulting role at IBM focusing on hybrid cloud and AI solutions, emphasizing collaboration with clients, innovative problem-solving, and career growth opportunities. It outlines responsibilities, required expertise in Oracle technologies, and preferred qualifications for success in the position.