Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Product Marketing Coordinator
Company: Newsela
Location: Remote
Posted Dec 07, 2025
The Product Marketing Coordinator role at Newsela involves supporting the product marketing team in launching new features, assisting in the creation of marketing and sales collateral, conducting market research, and providing ad hoc support. The role offers an opportunity to work on a mission-driven team, gain hands-on experience in product marketing, and make an impact in K12 education.
Sales Engineer
Company: Mechanical Orchard
Location: Remote
Posted Dec 07, 2025
Mechanical Orchard specializes in safely modernizing critical business applications to make them adaptable to market challenges. They apply Agile principles and AI pragmatically, aiming to transform how companies operate and innovate. The company is seeking a Sales Engineer to help acquire new logos and expand trust in their modernization programs.
Senior Product Designer
Company: Reka
Location: USA
Posted Dec 07, 2025
The Senior Product Designer role at Reka focuses on bridging the gap between cutting-edge machine learning technologies and user-centric design. The role involves leading design initiatives, conducting user research, creating prototypes, establishing design systems, and collaborating across departments. Reka is a globally distributed AI startup with a mission to build useful multimodal AI and empower organizations.
Sr. SOAR Engineer - Splunk SOAR/Phantom
Company: Optiv
Location: USA
Posted Dec 07, 2025
The job posting is for a Senior Security Orchestration Automation and Response (SOAR) Engineer to join a managed services team. The role involves designing, developing, and deploying SOAR solutions to automate security operations tasks and workflows. The ideal candidate should have 6+ years of related work experience, 4+ years of technical architecture experience with SIEM and SOAR, and strong understanding of networking, operating systems, security technologies, and application programming/scripting languages.
Product Manager - CMS
Company: Figma
Location: Remote
Posted Dec 07, 2025
Figma is hiring a Product Manager to lead the development of a new content and digital asset management system. The role involves collaborating with multiple teams, defining long-term strategy, and working on complex infrastructure-related product requirements. The ideal candidate should have 5+ years of experience as a Product Manager, 2+ years in content or digital asset management, and excellent organizational, communication, and analytical skills.
Senior Site Reliability Engineer
Company: Cloudbeds
Location: Remote
Posted Dec 07, 2025
The job description highlights the role of a Senior Site Reliability Engineer in ensuring platform reliability and performance for global hospitality transactions. The SRE team values collaboration, innovation, and automation. The ideal candidate should have extensive experience with AWS, Kubernetes, monitoring tools, and infrastructure automation.
Software Engineer (back-end)
Company: Tines
Location: Ireland
Posted Dec 07, 2025
The role involves working on the availability, scalability, and resiliency of customers' systems, as well as backend development. It offers opportunities to shape technical direction, product, and culture. The company values collaboration, learning, and work-life balance.
Sales Operations Analyst
Company: Canonical
Location: Remote
Posted Dec 07, 2025
Canonical is a leading provider of open source software and operating systems, with a widely used platform called Ubuntu. The company is founder-led, profitable, and growing, with a global distributed team. They are hiring Sales Operations Analysts to support sales teams and improve processes.
Sr. Revenue Enablement Specialist
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is seeking an experienced Sr Revenue Enablement Specialist to create effective learning experiences for GTM teams. The role involves designing onboarding, building scalable systems, partnering with cross-functional teams, and using automation and AI to streamline learning. Zapier values diversity, inclusion, and remote work.
Founding Recruiter
Company: Allium
Location: USA
Posted Dec 07, 2025
Allium is a company that aims to make blockchain data accurate, simple, and fast. They address the challenges of accessing and interpreting blockchain data by ingesting, sanitizing, and standardizing the data. Allium serves analysts and engineers with different platform offerings and has customers including Visa, Stripe, Grayscale, Phantom, and Uniswap. They are on a mission to index and organize blockchain data similar to what Bloomberg did for financial data and Google did for public webpage data.
Senior Software Engineer | Security
Company: ExtraHop
Location: Remote
Posted Dec 07, 2025
ExtraHop seeks a Senior Software Engineer | Security to enhance detection capabilities. The role involves developing threat detectors, collaborating with teams, and mentoring. Benefits include flexible work arrangements and a focus on innovation.
Strategy Director - TTP
Company: Movement Strategy
Location: USA
Posted Dec 07, 2025
Movement Strategy is seeking a Strategy Director to lead strategic development across business, brand, social content, and communications. The role involves partnering with various teams, building brand strategies, translating insights into creative action, and providing analytical rigor to projects. The company is fully remote with hubs in New York, Denver, and LA, and offers a diverse suite of benefits.