Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Laureate Software Engineer - Gen AI
Company: Blackbaud
Location: USA
Posted Dec 04, 2025
This job posting highlights Blackbaud's mission to power social good through innovative AI initiatives and a remote-first work culture. The role offers competitive compensation, benefits like medical insurance and parental leave, and opportunities for professional growth. The company emphasizes diversity, inclusion, and a supportive work environment for all employees.
Principal Software Engineer - Gen AI
Company: Blackbaud
Location: USA
Posted Dec 04, 2025
Blackbaud seeks a Principal Software Engineer to lead Generative AI initiatives, emphasizing collaboration, innovation, and a flexible remote work environment. The role offers competitive pay and comprehensive benefits including healthcare, retirement plans, and professional development opportunities.
Software Engineer 5 - Product
Company: Netflix
Location: USA
Posted Dec 04, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Consumer Data Systems team focuses on ensuring data integrity and building robust infrastructure to enhance customer experiences. The team is seeking fullstack engineers to develop end-to-end solutions for logging and telemetry data, continuously improve products and systems, and collaborate with cross-functional teams to deliver solutions that improve subscriber experiences.
Director - Global Customer Care
Company: First Advantage
Location: USA
Posted Dec 04, 2025
This text promotes a leadership role at First Advantage, highlighting opportunities for career growth, global impact, and a supportive work environment focused on customer service excellence and innovation.
Project Manager (Internal Operations)
Company: Skyrocket Studios
Location: Philippines
Posted Dec 04, 2025
This job description outlines a project management role with responsibilities including project planning, stakeholder collaboration, process improvement, and resource management. Requirements emphasize experience in project management, proficiency with ClickUp, organizational skills, and a bachelor's degree.
Director of Release Management - Monopoly GO!
Company: Scopely
Location: USA
Posted Dec 04, 2025
Scopely is seeking a Director of Release Management for their Monopoly GO game. The role involves leading and growing the Release Management team, refining release strategy and governance, driving quality and risk management, championing cross-functional alignment, modernizing tools and automation, and advancing operational maturity. The ideal candidate should have experience evolving established systems and teams, strong understanding of mobile release pipelines, proven leadership skills, and excellent communication abilities.
Mid-level Backend Product Engineer | .NET, C#
Company: Origin
Location: Brazil
Posted Dec 04, 2025
The backend product engineer role involves discovering and solving member issues, collaborating across teams, and driving product thinking forward. The role includes advancing product capabilities, enhancing software reliability, applying industry best practices, systematic problem-solving, and collaborating with other engineers. The ideal candidate is intellectually rigorous, relentlessly resourceful, technically excellent, skilled in feedback, and effective remotely. Portuguese language proficiency is a plus.
Software Engineer (Web SDK)
Company: Storyteller
Location: Bulgaria
Posted Dec 04, 2025
The job posting describes a fully remote engineering role at Storyteller, a high-growth B2B SaaS platform. The role involves working on the Web SDK and backend services, using AI tools, and focusing on performance, reliability, and developer experience. The company offers a competitive salary, benefits, and a modern tech stack.
Product Manager - Staff
Company: Blackbaud
Location: India
Posted Dec 04, 2025
Blackbaud is seeking a Staff Product Manager for YourCause to drive products that create social impact for corporate customers. The role involves partnering with cross-functional stakeholders, defining market needs, and delivering solutions. The ideal candidate will have experience in product management, AI-driven innovation, and the Scaled Agile Framework (SAFe).
Senior Data Scientist
Company: Found
Location: USA
Posted Dec 04, 2025
Found is a company supporting self-employed individuals with tools and services. They're hiring a Senior Data Scientist with responsibilities in data analysis, product improvements, and collaboration. Benefits include competitive salary, equity, remote work, and comprehensive health benefits.
Content Creator | Social Media Manager
Company: Ketone-IQ
Location: USA
Posted Dec 04, 2025
KetoneIQ is a company revolutionizing energy with a cutting-edge approach. They have secured a $6MM contract with the US Department of Defense and aim to disrupt the entire energy market. They are looking for a passionate social media manager to create engaging content and grow their brand.
Technical Delivery Lead
Company: Fortive
Location: India
Posted Dec 04, 2025
The text describes a technical leadership role requiring management of Salesforce support operations, SLA adherence, process improvement, and cross-functional collaboration. It outlines qualifications including Salesforce expertise, team coordination, compliance efforts, and system integration experience.