Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Package Consultant-SAP HANA Sales
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
This text describes a senior SAP Consultant role at IBM Consulting, highlighting opportunities for career growth, collaboration with clients, and impactful work on hybrid cloud and AI projects. It emphasizes skill development, strategic solutions, and contributions to client success through technology and expertise.
Package Consultant-SAP FIN FI
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This role involves collaborating with clients on SAP FI implementation, leading projects, and requiring a bachelor's degree with SAP experience. The position emphasizes technical expertise, innovation, and working with global clients through IBM's delivery centers.
Sr. Data Analytics Engineer - HashiCorp
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role as a Sr Data Analytics Engineer. The role involves developing data models, reports, and dashboards to enable data-driven decision making for business stakeholders. Success is measured by reduced time for self-service insights, high adoption of data products, and reliable data solutions.
Application Developer-SAP ABAP
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. IBM provides a culture of evolution, empathy, and continuous learning, with opportunities for career growth and development.
Software Development Engineer - HashiCorp Nomad
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on contributing to HashiCorp's offerings now part of IBM. The role involves building and maintaining Nomad, a distributed cluster orchestrator, and working on next-generation distributed systems for orchestration. The position requires expertise in software development, cluster orchestrators, and container technologies.
SAP Solution Architect (Data)
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 04, 2025
The text is a job description for an SAP Data Expert role at IBM Consulting. The role involves managing data migration activities, implementing master data governance solutions, and utilizing batch data communication techniques. The ideal candidate should have a strong background in SAP technologies, data management, and problem-solving skills.
Infrastructure Specialist-AWS DevOps
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers, delivering technical expertise to clients worldwide. Responsibilities include designing and building AWS Cloud services, strong communication skills, and experience with various technologies like Python, Java, Kubernetes, and DevOps tools.
M&A Tax Counsel
Company: IBM
Location: Armonk, US
Posted Dec 04, 2025
IBM is seeking an experienced Mergers & Acquisition Tax Specialist to join their corporate tax department. The role involves advising on acquisitions, dispositions, and joint venture opportunities throughout the deal lifecycle. The ideal candidate should have strong tax technical skills and 5-10 years of experience in relevant areas.
Network Engineer
Company: IBM
Location: Sofia, BG
Posted Dec 04, 2025
The text describes a Network Engineer role at IBM's Client Innovation Center in Sofia, Bulgaria. The role involves addressing customer network issues, diagnosing problems, and ensuring customer satisfaction. IBM offers training, certifications, a state-of-the-art lab, collaboration with top specialists, competitive salary and benefits, career growth opportunities, flexible hybrid work model, recognition programs, and additional health coverage.
IBM Financing Pricing (Japanese Speaking)
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 04, 2025
The IBM Financing Pricing Team develops and manages pricing strategies for IBM's financing solutions. The role involves collaborating with sales and finance functions to structure competitive, profitable deals while ensuring compliance and supporting FiTTER's mission to protect, manage, and grow IBM's Free Cash Flow. The position requires strong financial and analytical capabilities, Japanese language proficiency, and excellent communication and problem-solving skills.
Security Consultant - FIM
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for career growth. It outlines technical responsibilities in security monitoring and required expertise in File Integrity Monitoring tools, while highlighting a culture of evolution and empathy.
Senior MERN Cloud Full Stack Developer
Company: IBM
Location: Cairo, EG
Posted Dec 04, 2025
The job description for an Application Developer at IBM highlights the role's responsibilities in full-stack development, cloud integration, API integration, code quality, testing, collaboration, and continuous improvement. The position requires a bachelor's degree and 2-3 years of experience with cloud platforms and frameworks like Node.js and React.