Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Package Consultant-Workday Integrations
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for long-term growth. It highlights required expertise in Workday integrations and the importance of problem-solving skills.
SAP Functional Consultant - FICO Group Reporting
Company: IBM
Location: Bedford, CA
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role for an experienced SAP FICO Functional Consultant. The position involves working with clients globally, designing and configuring SAP Group Reporting, and collaborating with stakeholders. The role requires 7-10 years of SAP finance experience, expertise in SAP FICO modules, and strong consulting and communication skills.
Package Consultant-SAP IS Oil & Gas
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the role of a Brand Sales Specialist. The role involves working closely with clients, managing client sets, identifying decision makers, and driving new business development. The position requires a bachelor's degree, preferably a master's degree, and technical expertise in SAP Industry Solution for Oil & Gas. Excellent interpersonal skills and a willingness to learn new technologies are preferred.
Package Consultant-Oracle Finance Cloud
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The role requires developing partnerships with stakeholders, creating technical solutions, and managing test scripts for Oracle R12 financial applications. Strong communication skills and relevant experience in Oracle Cloud Applications are essential.
Principal ServiceNow Solution Architect
Company: IBM
Location: Riyadh, SA
Posted Dec 04, 2025
The job posting seeks a highly experienced Principal ServiceNow Solution Architect with a ServiceNow Certified Technical Architect (CTA) certification and multiple Certified Implementation Specialist (CIS) credentials. The role involves leading enterprise-level transformations, designing solutions across various ServiceNow modules, collaborating with stakeholders, and driving platform advancements. Fluency in Arabic and English is required, with a preference for candidates based in or willing to relocate to Saudi Arabia.
Assistente Administrativo - Exclusivo para Pessoas com Deficiência (PcD)
Company: IBM
Location: HORTOLANDIA, BR
Posted Dec 04, 2025
The Administrative Process Assistant role is crucial for IBM's profitable operations, supporting the banking sector and enabling the company to bring innovative technologies to market. The position requires a high school diploma or equivalent, with a bachelor's degree preferred. Key skills include experience with Microsoft Excel, good communication, self-management, flexibility, teamwork, customer relationship, and decision-making capacity. The role involves in-person work at IBM Hortolândia Condomínio Tech Town, Monday to Friday, business hours. Preferred experience includes contract management.
Programa de Pasantías - Desarrollo de Software
Company: IBM
Location: Bogota, CO
Posted Dec 04, 2025
The text describes an internship program at IBM Consulting where the intern will work as an Application Developer Intern. The intern will receive training in various technical skills and work on a variety of technology projects. The program requires the intern to complete training, participate in virtual or face-to-face spaces, be agile with a design mindset, complete user stories, propose best practices, comply with policies, and document work.
Oracle Cloud Projects & Grants (PPM) Lead
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on providing subject matter expertise in Oracle Cloud ERP Project Portfolio Management (PPM) modules. The role involves leading functional tracks, providing solutions based on accounting principles, engaging with clients, conducting gap analysis, configuring Cloud PPM, migrating financial data, developing testing scenarios, facilitating knowledge transfer, and executing project work based on defined processes and methodologies.
Application Developer-EAI
Company: IBM
Location: Hyderabad, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on hybrid cloud and AI solutions. The role involves working in Client Innovation Centers and Delivery Centers, collaborating with clients globally to drive innovation and adoption of new technology. The position requires hands-on experience in software development, particularly in B2Bi Sterling Integrator, Sterling File Gateway, and Sterling Secure Proxy.
Software Developer (Back end) Associate Software Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM Software is seeking a skilled backend developer to join their team. The role involves developing and maintaining high-quality software products, working with various technologies and programming languages, and contributing to the open-source project Kruize Autotune. The position offers opportunities for growth and innovation within IBM's product and technology landscape.
Package Consultant-SAP HANA EPM
Company: IBM
Location: Ahmedabad, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves leading projects, implementing SAP HANA BPC functionalities, and providing technical expertise. Required qualifications include a bachelor's degree, SAP functional experience, and knowledge of SAP BPC modules.
Business Transformation Consultant-Supply Chain Planning
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers to deliver technical and industry expertise to clients worldwide. Responsibilities include configuring Kinaxis Rapid Response, customizing solutions, performing workshops, providing data specification documents, and supporting clients and teams. The position requires a Bachelor's degree, 3+ years of experience, and expertise in supply chain management and Kinaxis platform implementations.