Exceptional Customer Experience Jobs

1,761,499 open positions · Updated daily

Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.

Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.

Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.

Staff Accountant

Company: Sanity

Location: USA

Posted Dec 18, 2025

Sanity.io is seeking a Staff Accountant to support their fast-paced startup environment, offering competitive compensation and a positive work culture. The role involves accounting operations, month-end close processes, and ad-hoc projects, with opportunities for growth in a diverse, innovative company.

Registered Dietitian

Company: Form Health

Location: USA

Posted Dec 18, 2025

Form Health is a telehealth obesity care clinic offering remote dietitian roles with competitive salaries and benefits. The company focuses on innovative, patient-centered solutions for weight management while prioritizing diversity and inclusion in its mission.

Digital Health Solutions Project Manager (Lab Informatics)

Company: Abbott

Location: USA

Posted Dec 18, 2025

Abbott promotes itself as a global healthcare leader offering innovative solutions and comprehensive employee benefits. The job emphasizes impactful projects, career growth, and a supportive work environment with competitive compensation and development opportunities.

Product Manager - Zaps

Company: LI.FI

Location: EMEA

Posted Dec 18, 2025

This job posting seeks a Product Manager for Zaps, emphasizing innovation, collaboration, and growth opportunities. The role involves leading product execution, working with engineers and business teams, and driving adoption. The company highlights a supportive culture, flexible work arrangements, and competitive benefits like equity and remote budgets.

Sr. Analytics Consultant (Power BI)

Company: phData

Location: Latin America

Posted Dec 18, 2025

phData, a dynamic data leader, seeks consultants with expertise in data analytics and visualization. They offer a remote-first environment, competitive benefits, and opportunities for growth.

Engineer - Full Stack (Revenue Zone)

Company: Zapier

Location: North America

Posted Dec 18, 2025

Zapier is hiring a Full Stack Engineer to enhance customer experiences through AI collaboration, emphasizing innovation, diversity, and inclusive practices.

Growth Marketing Lead

Company: Allium

Location: USA

Posted Dec 18, 2025

Allium addresses blockchain data challenges by providing scalable solutions for accessing and analyzing blockchain information, positioning itself as a pioneer in organizing public blockchain data similar to Bloomberg and Google's approaches.

Senior Paid Social Manager - TTP

Company: Movement Strategy

Location: USA

Posted Dec 18, 2025

This job posting highlights a remote Senior Paid Media Manager role with temp-to-perm flexibility, emphasizing strategic leadership, cross-functional collaboration, and competitive compensation. The company promotes a collaborative culture, professional growth opportunities, and inclusive work environment with benefits like remote work flexibility, health coverage, and career development support.

GTM Engineer

Company: Athennian

Location: USA

Posted Dec 18, 2025

Athennian promotes a growth-focused role with AI-driven demand creation, emphasizing collaboration across marketing, sales, and RevOps. The company highlights a dynamic startup culture, comprehensive benefits, and a remote-first work environment with strong emphasis on outcomes and learning.

Legal Operations Manager

Company: n8n

Location: Europe

Posted Dec 18, 2025

n8n showcases its rapid growth, strong community, and innovative AI platform, offering exciting opportunities to contribute to a dynamic, impactful startup environment with competitive compensation and remote-first collaboration.

Senior Consultant - NICE CXone

Company: TTEC Digital

Location: Philippines

Posted Dec 18, 2025

This job description outlines a remote Senior Engineer role at TTEC Digital focusing on NICE CXone software development with technical expertise requirements. It highlights benefits like medical/dental coverage, PTO, and remote work flexibility while detailing responsibilities across software design, testing, and team collaboration.

Sr. Manager - Enterprise Sales

Company: Zapier

Location: North America

Posted Dec 18, 2025

Zapier is hiring a Sr Sales Manager for their Enterprise Sales team, focusing on AI orchestration and remote work. They emphasize diversity, inclusion, and a collaborative approach with AI tools.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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