Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Senior Machine Learning Engineer - Dash
Company: Dropbox
Location: Canada
Posted Dec 18, 2025
This job description highlights a Senior Machine Learning Engineer role at Dropbox, emphasizing contributions to AI-driven innovations and impactful user experiences. The position involves designing large-scale ML systems, collaborating across teams, and advancing the company's mission. Requirements include expertise in ML/AI systems, programming languages, and experience with cutting-edge technologies. The role offers opportunities to shape future directions and influence millions of users through transformative AI solutions.
Project Manager (Marketing Operations)
Company: Vonage
Location: Mexico
Posted Dec 18, 2025
This job description outlines a Marketing Operations Project Manager role focused on project execution, cross-functional collaboration, and operational efficiency. It details responsibilities like managing workflows, maintaining communication, and coordinating stakeholders, alongside required skills in project management, communication, and software tools.
Senior Strategy & Operations Program Manager
Company: Dropbox
Location: Canada
Posted Dec 18, 2025
This job description outlines a Senior Strategy & Operations Program Manager role at Dropbox, emphasizing cross-functional collaboration, operational excellence, and strategic leadership. The position requires experience in program management, data-driven decision making, and aligning teams across Product, Engineering, Design, and GTM. Key responsibilities include defining strategic vision, managing operating cadences, and driving execution while maintaining transparency and accountability.
Staff Technical Program Manager - Carrier Integrations
Company: Shippo
Location: USA
Posted Dec 18, 2025
Shippo's mission is to support ecommerce through shipping solutions. The role involves managing carrier integrations and offers competitive benefits like healthcare, flexible work, and professional growth opportunities.
iOS Software Engineer - Mobile Infrastructure
Company: Dropbox
Location: USA
Posted Dec 18, 2025
This job description highlights a critical role in enhancing Dropbox's mobile infrastructure, focusing on improving build systems and CICD pipelines. The position offers opportunities to collaborate with cross-functional teams and shape core systems impacting millions of users. Responsibilities include maintaining tooling, optimizing workflows, and supporting scalable solutions. Compensation ranges are provided for different US zones.
Head of Home Supply
Company: Airbnb
Location: Canada
Posted Dec 18, 2025
This job description outlines a leadership role at Airbnb Canada focused on growing the Homes Supply business through strategic initiatives, team collaboration, and market expansion. The position requires extensive experience in operations and leadership, with emphasis on driving growth, fostering innovation, and maintaining high-quality standards across diverse markets.
Integrated Campaign Specialist
Company: Vonage
Location: USA
Posted Dec 18, 2025
This job description highlights a high-visibility role with opportunities for immediate impact and cross-functional collaboration. The position requires managing integrated marketing campaigns, ensuring brand consistency, and delivering results through strategic planning and stakeholder engagement. Key responsibilities include coordinating teams, analyzing performance, and maintaining consistent messaging across the organization.
Senior Infrastructure Engineer
Company: KoBold Metals
Location: USA
Posted Dec 18, 2025
The text discusses challenges in the mining industry but highlights KoBold's innovative AI-driven exploration methods and successful discoveries. It outlines a technical role requiring infrastructure expertise and emphasizes the company's growth potential and commitment to diversity.
Graphic Designer
Company: GuidePoint Security
Location: USA
Posted Dec 18, 2025
This job description outlines a Graphic Designer role requiring 5+ years of experience to create branding assets, collaborate with marketing teams, and maintain design standards. It emphasizes creativity, technical skills, and cross-functional collaboration in a corporate B2B environment.
Sales Development Representative
Company: Lattice
Location: USA
Posted Dec 18, 2025
The job posting highlights the role of an Inbound Sales Development Representative at Lattice, emphasizing a collaborative culture, growth opportunities, and competitive compensation including salary ranges, benefits, and variable pay.
Senior Software Engineer II - Messaging Platform
Company: HubSpot
Location: UK
Posted Dec 18, 2025
The text highlights HubSpot's messaging infrastructure team, emphasizing their role in handling massive scale email operations, ensuring reliability security and deliverability. It describes the team's work on intelligent routing, global IP networks, and mission-critical systems that power billions of messages monthly, impacting customer communication and business success.
Full-Stack Software Engineer - Product Team
Company: Canopy Connect
Location: USA
Posted Dec 18, 2025
This job posting highlights opportunities to join a growing Product Team as a FullStack Software Engineer, focusing on enhancing user experiences, building integrations, and revamping customer dashboards. The role emphasizes collaboration, ownership, and professional growth, with a competitive salary range for qualified candidates.