Exceptional Customer Experience Jobs

1,761,499 open positions · Updated daily

Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.

Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.

Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.

Sr. Product Manager - Platform

Company: iRhythm

Location: USA

Posted Dec 18, 2025

iRhythm seeks a Senior Product Manager to lead their data platform, offering opportunities for growth and innovation in a mission-driven healthcare tech environment. The role emphasizes strategic leadership, cross-functional collaboration, and impactful contributions to cardiac health solutions. Qualifications include experience in data architecture, agile teams, and product management, with a focus on measurable outcomes and technical expertise.

Market Development Representative - Dental Software

Company: Henry Schein One

Location: USA

Posted Dec 18, 2025

This job posting describes a Market Development Representative role with responsibilities including generating sales opportunities, using CRM tools, and meeting call targets. It highlights competitive compensation, benefits, and company reputation, while noting location restrictions for hiring.

Sales Operations Program Manager

Company: D-Wave Quantum

Location: USA

Posted Dec 18, 2025

This job description outlines a Sales Operations Program Manager role focused on optimizing sales processes, ensuring data accuracy, and supporting QTC workflows. The position requires collaboration with cross-functional teams, strong analytical skills, and a passion for continuous improvement. The company emphasizes innovation, customer-centricity, and a culture of accountability.

Senior Software Engineer – Backend (Python / Typescript / Big Data / AWS / Kubernetes)

Company: Varicent

Location: Mexico

Posted Dec 18, 2025

This job posting seeks a Senior Software Engineer with expertise in large-scale data systems and cloud-native architectures. The role offers opportunities to design scalable solutions, work with advanced technologies like Spark and AWS, and contribute to high-impact projects. Benefits include remote work flexibility, competitive compensation, and a global collaborative culture.

Software Engineer - Config UI

Company: Visa

Location: Brazil

Posted Dec 18, 2025

Pismo is a technology company founded in 2016, offering cloud-based solutions for banking and financial infrastructure. They seek a Backend Engineer with expertise in Golang, GraphQL, and AWS, emphasizing innovation, security, and scalability. The role is remote with EEO compliance.

B2B Lifecycle Marketing Manager

Company: Green Dot Corporation

Location: USA

Posted Dec 18, 2025

Green Dot seeks a B2B Lifecycle Marketing Manager to drive engagement through automation, with a focus on remote work and compliance. The role offers competitive pay and collaboration across teams.

Director of Sales Insights & Analytics (Open)

Company: Guidehouse

Location: USA

Posted Dec 18, 2025

This job posting outlines a Director role with responsibilities in sales data analysis, requiring experience in sales concepts and data tools. It highlights competitive compensation, benefits, and a supportive work environment.

VP, Creative Director- Art (pharma agency exp needed)

Company: EVERSANA

Location: USA

Posted Dec 18, 2025

EVERSANA INTOUCH® is a global marketing agency focused on improving healthcare through innovation, diversity, and inclusive practices. They seek a VP Creative Director to lead strategic creative initiatives, emphasizing collaboration, accessibility, and cultural values.

Lead Data Scientist - Experience Value (Growth)

Company: Canva

Location: New Zealand

Posted Dec 18, 2025

The text promotes a positive work environment with benefits like equity packages, flexible leave, and a supportive culture. It highlights opportunities for growth, innovation, and a collaborative team atmosphere.

Art Supervisor (pharma/healthcare exp ideal)

Company: EVERSANA

Location: USA

Posted Dec 18, 2025

EVERSANA INTOUCH® is a global marketing agency focused on life sciences, emphasizing patient care, diversity, and innovation. They seek an Art Supervisor with creative and regulatory expertise, offering competitive salaries and inclusive opportunities.

Software Engineer–DevSecOps (DevSecOps)

Company: Boeing

Location: USA

Posted Dec 18, 2025

This job posting seeks a Software Product Manager Virtual for Boeing's Software Factory PMO team with responsibilities including tool development, risk management, and stakeholder engagement. The role offers competitive pay, benefits, and remote work flexibility, but requires specific technical skills and a US security clearance.

Accounts Receivable Specialist I

Company: labcorp

Location: USA

Posted Dec 18, 2025

This job posting outlines the role of an Accounts Receivable Specialist at Labcorp, detailing responsibilities such as posting AR, managing payers, and meeting production goals. It highlights requirements like Excel skills and experience in accounts receivable, along with benefits including insurance options, retirement plans, and flexible work arrangements. The position emphasizes Labcorp's commitment to diversity and inclusion.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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