Exceptional Customer Service Jobs in Chicago, IL

64,944 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Chicago, IL area.

PART TIME SALES ASSOCIATE

Company: Von Maur

Location: Glenview, IL

Posted Oct 12, 2025

Own the customer experience – greet people sincerely, be friendly and thank every customer. Ring POS transactions and key account information.

View Details Apply on SimplyHired

Director of Intake Operations

Company: Aspire Home Health Care

Location: Morton Grove, IL

Posted Oct 10, 2025

Certification in case management or related field. Conduct initial clinical assessments to determine patient needs and develop preliminary care plans.

View Details Apply on SimplyHired
sign-on bonus relocation assistance health system

General Urologist Needed in Chicago Suburbs (Naperville/Bolingbrook)

Company: Duly Health and Care

Location: Chicago Suburbs, IL

Posted Oct 12, 2025

View Details Apply on healthecareers.com

Jewelry Sales Associate

Company: Diamonds Direct

Location: Schaumburg, IL

Posted Oct 13, 2025

Experience in *luxury sales, jewelry, or customer-focused retail* (GIA certification a plus). *Showcase exceptional collections* – Work with top designers and…

View Details Apply on SimplyHired

Senior Lead Data Engineer

Company: Capital One

Location: Chicago, IL

Posted Oct 13, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

View Details Apply on SimplyHired

SALES ASSOCIATE

Company: Von Maur

Location: Glenview, IL

Posted Oct 12, 2025

Own the customer experience – greet people sincerely, be friendly and thank every customer. Ring POS transactions and key account information.

View Details Apply on SimplyHired

Clinical Pharmacist - Anticoagulation Clinic

Company: Advocate Aurora Health

Location: Chicago, IL

Posted Oct 11, 2025

Must be able to perform manipulative skills such as writing, typing, and data entry into the computer and automated dispensing machines.

View Details Apply on SimplyHired

Customer Account Coordinator

Company: Trova Group

Location: Elk Grove, IL

Posted Oct 11, 2025

In this front-line role, you will manage the full order process—from entry to delivery—while supporting customer needs, resolving issues, and collaborating with…

View Details Apply on SimplyHired

Manager Marketing Innovation

Company: Nestlé Health Science

Location: Chicago, IL

Posted Oct 10, 2025

Bachelor's degree in marketing or a related field; MBA preferred. Analyze and identify new whitespace innovation opportunities and benefit spaces, collaborating…

View Details Apply on SimplyHired

Construction Project Manager

Company: Arete Renovators

Location: Chicago, IL

Posted Oct 13, 2025

Well versed in all construction methodologies including the ability to read and interpret contracts, architectural and design drawings, and construction…

View Details Apply on SimplyHired

Substation Electrician

Company: Metra

Location: Chicago, IL

Posted Oct 12, 2025

Must have a valid driver's license. Starting pay rates may vary based on entry rates in the Collective Bargaining Agreement (CBA). High School Diploma or GED.

View Details Apply on SimplyHired

Graphic Design Assistant

Company: GC America Inc

Location: Alsip, IL

Posted Oct 10, 2025

Pursuing or have completed bachelor’s degree in graphic design or related field. Closely work with Marketing and Regulatory Affairs to develop and/or edit…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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