Exceptional Customer Service Jobs in Chicago, IL

64,944 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Chicago, IL area.

Overnight Security Guard: Full-Time

Company: PalAmerican Security

Location: Chicago, IL

Posted Jul 08, 2025

As an Unarmed Security Guard, you will play a crucial role in maintaining the safety and security of multiple sites, ensuring a positive atmosphere for…

Sales Associate

Company: Instacart

Location: Chicago, IL

Posted Jul 07, 2025

Familiarity with tools of the trade (eg. Microsoft Office, Excel, Google Drive, Salesforce). Act as a primary point of escalation for technical issues.

Sales Representative/Merchandiser

Company: Cordialsa USA

Location: Chicago, IL

Posted Jul 07, 2025

Valid driver's license and proof of insurance. The position requires driving to grocery store customers. Ensure the effective implementation of all Marketing…

Executive Chef

Company: Ambar Restaurant - Chicago

Location: Chicago, IL

Posted Jul 07, 2025

Strong leadership skills with a passion for training, developing, and elevating teams. Manage food and labor costs, inventory, vendor relationships, and kitchen…

HVAC Service Technician

Company: Aire Serv

Location: Brookfield, IL

Posted Jul 08, 2025

Valid driver's license and clean driving record. We employ a front-line service system that, when followed, will consistently generate 5-star reviews.

Director of Annual Giving & Alumni Engagement

Company: Sigma Alpha Epsilon Foundation

Location: Evanston, IL

Posted Jul 08, 2025

This positions lead the strategy, design, execution, and analysis of annual giving campaigns and initiatives through direct mail, email, phone, social media,…

HVAC Refrigeration Service Technician

Company: Nextech

Location: Downers Grove, IL

Posted Jul 08, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

HVAC Technician

Company: Goodberlet Home Services

Location: Oakbrook Terrace, IL

Posted Jul 08, 2025

Valid driver's license with a clean driving record. Operate company vehicles safely as a van driver to transport tools and equipment to job sites.

Painter

Company: Potbelly

Location: Chicago, IL

Posted Jul 08, 2025

Travel occasionally for repairs, installations, or deliveries. Competitive pay with performance-based annual raises! FSA and HSA with Employer Contribution.

HVAC Service Technician

Company: Aire Serv

Location: Berkeley, IL

Posted Jul 08, 2025

Valid driver's license and clean driving record. We employ a front-line service system that, when followed, will consistently generate 5-star reviews.

FSI/Principal – Enterprise Data Analyst - Business Consulting

Company: Infosys

Location: Chicago, IL

Posted Jul 08, 2025

Good depth of knowledge and implementation experience in front-to-back office processes across product areas and leading products in this space.

Brand Ambassador - Sales Associate

Company: Jonathon Wesley

Location: Itasca, IL

Posted Jul 08, 2025

Safe driving record, valid driver’s license, and dependable transportation with valid insurance. Minimum requirement of a high school diploma, bachelor’s degree…

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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