Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Safety DRI

Company: FITS LLC

Location: Other US Location

Posted Jan 28, 2025

The job posting is for a Construction Safety Manager with a Bachelor's degree in Science or Engineering, CHST CAPM OSHA 30-hour Certification, and CRIS with 5+ years of experience in the pharmaceutical industry. The role involves developing, implementing, and managing the Contractor Safety Program, conducting safety inspections, delivering safety training, and collaborating with project managers, engineers, and contractors. The company values customer service, wellbeing, and a strong safety culture.

Assistant Manager- Eastpointe Commons- Grand Rapids, MI

Company: KMG Prestige, Inc.

Location: Other US Location

Posted Jan 28, 2025

KMG Prestige is seeking an Assistant Community Manager in Grand Rapids, MI. The ideal candidate should have previous experience in property management, leadership skills, marketing abilities, and proficiency in Microsoft Word and Excel. The company offers comprehensive benefits including medical, dental, vision, 401k with employer match, paid time off, and tuition reimbursement. KMG Prestige is committed to diversity and inclusion, and has been recognized as a top 100 workplace by the Detroit Free Press for five consecutive years.

Territory Sales Rep-Mass Markets

Company: Brightspeed

Location: Other US Location

Posted Jan 28, 2025

Brightspeed is a company that aims to revolutionize internet connectivity in rural markets by upgrading copper to fiber optic technologies. They are currently hiring a Territory Sales Representative for the Mass Markets team. The role involves building relationships with property staff and residents, driving fiber penetration in MDU and SFH communities, and ensuring excellent customer service. The ideal candidate should have 2+ years of sales experience, preferably in telecom products, contract management, and property operations. Brightspeed offers competitive compensation, comprehensive benefits, and a focus on diversity, equity, and inclusion.

Senior Product Designer

Company: Deputy

Location: Other US Location

Posted Jan 28, 2025

Deputy, a global SaaS workforce management company, is seeking a Product Designer to join their team. The company aims to improve the world of work for hourly workers, such as baristas, nurses, cleaners, and delivery drivers. Deputy's platform serves over 15 million workers and 375,000 workplaces across 100+ countries. The Product Designer will lead a multidisciplinary squad, craft innovative solutions, collaborate with Product Managers and Engineering Leads, and define a bold vision for the future of their design domain. The ideal candidate should have 5+ years of experience in product design, a socially driven mindset, and a proven track record of delivering impactful software products. Deputy offers a range of employee perks, including ownership in the company, flexible remote work, and mental health support.

Software Engineer (API, DevOps, Customer Support, UI, Data Teams)

Company: Themis Insight

Location: Other US Location

Posted Jan 28, 2025

Themis Insight is hiring multiple Software Engineers for various teams in Linthicum Heights, MD. They offer a unique approach to solving complex business IT and analytic problems, using interdisciplinary methods. The company provides fresh alternatives to mainstream consulting firms, with small, highly skilled teams. They bring expertise from both public and private sectors, civilian and military. The Software Engineer role involves developing, maintaining, and enhancing complex software systems. Required skills include Python, Django or Flask, MongoDB or MariaDB for the API team; Ansible, Pipeline, GitLab Pipeline, Linux, and NiFi for DevOps; technical writing and Confluence for Customer Support; TypeScript, Angular, and SCSS for UI; PIG, PySpark for Data Management; and NiFi, PressureWave for Data Pipeline. Themis Insight offers competitive benefits, including health, dental, vision plans, 401k, time off, career development, and employee referral bonuses.

Senior OTC Operations Manager – Canada Wide – Hybrid

Company: Newton.co

Location: Other US Location

Posted Jan 28, 2025

Newton is an innovative platform dedicated to redefining cryptocurrency trading for Canadians. The company is committed to making financial freedom accessible and empowers customers with the necessary tools and knowledge. They are seeking a Senior OTC Operations Manager to scale their desk, refine processes, and ensure operational excellence. The role involves managing trade operations, liquidity collaboration, institutional onboarding, process improvement, reconciliation, and technology management. The ideal candidate should be collaborative, tech-savvy, detail-oriented, adaptable, and growth-oriented with at least 5 years of experience in a similar role. Newton offers a competitive salary, full health benefits, paid vacation, a hybrid work environment, and the opportunity to shape the operational backbone of Canada's leading crypto OTC desk.

Sr Technical Support Engineer

Company: Entrata

Location: Other US Location

Posted Jan 28, 2025

Entrata, a global leader in property management software since 2003, is seeking a Senior Technical Support Engineer (STSE) for its Amsterdam team. The role involves providing advanced technical support, collaborating with European services and global teams, and contributing to product innovation. Entrata values teamwork, problem-solving, and continuous learning, offering a close-knit, collaborative environment. The ideal candidate has 3+ years of B2B technical support experience, exceptional analytical skills, and a passion for delivering exceptional customer experiences.

Internal Case Manager - Occupational Health and Wellbeing

Company: Kraft Heinz

Location: Other US Location

Posted Jan 28, 2025

The Internal Case Manager position at Kraft Heinz involves managing absence policies, providing support to managers and employees, collaborating with stakeholders, ensuring legal compliance, and developing reintegration and prevention programs. The role requires at least 35 years of experience in a similar role, thorough knowledge of Dutch laws, excellent communication and analytical skills, and fluency in Dutch. The company offers a competitive salary, hybrid working model, and various benefits. The hiring process includes a cognitive assessment, telephone call, and interviews with HR and senior management.

Account Director Demand Platform Operations

Company: OpenX Technologies

Location: Other US Location

Posted Jan 28, 2025

OpenX is seeking a strategic Demand Platform Account Director with extensive experience in the programmatic supply-side ecosystem. The ideal candidate will have a deep understanding of RTB exchange optimization, supplyside technical capabilities, and strong analytical skills. They will be responsible for managing day-to-day workflow and communication with strategic demand clients (DSPs), driving revenue growth, and providing superior service. The role involves strategic account management, technical insights and optimizations, and collaboration with internal teams. Required skills include account management or sales experience in digital advertising monetization, understanding of programmatic buying techniques, and strong storytelling skills.

Senior Director of Information Technology

Company: Commonwealth Fusion Systems

Location: Other US Location

Posted Jan 28, 2025

Commonwealth Fusion Systems is a leading fusion energy company in the US, having raised over $2 billion in capital since 2018. They are seeking a Senior Director of Information Technology to lead their IT and Enterprise Information Systems teams, ensuring technology infrastructure aligns with business goals and supports innovation in the energy sector. The role involves strategic leadership, technology management, innovation and development, team leadership, stakeholder engagement, operational excellence, financial management, and more. The ideal candidate should have a degree in IT, Computer Science, Engineering, or a related field, with a strong understanding of tough tech, excellent strategic thinking, leadership, and communication skills, and experience in managing large-scale IT projects and budgets.

Regional Sales Manager - East

Company: Kraft Heinz

Location: Other US Location

Posted Jan 28, 2025

The Eastern Regional Sales Manager for Primal Kitchen's Natural Specialty channel is responsible for managing sales efforts in the Eastern territory. This role involves strategically managing the broker network of sales reps, working closely with the Director of Sales East, and implementing key strategies and growth initiatives. The manager is expected to focus on the Natural Specialty channel, managing key accounts and independents, and delivering growth by effectively managing the broker network and developing key buyer relationships. The ideal candidate should have a minimum of 2+ years of sales experience, strong organizational and leadership skills, and a demonstrated understanding of the packaged food business. The role offers a competitive salary range, performance-based bonus, and comprehensive benefits package.

Sr Channel Marketing Manager

Company: Promethean

Location: Other US Location

Posted Jan 28, 2025

Promethean, a global leader in edtech, is seeking a Sr Channel Marketing Manager to develop and execute channel marketing activities, support sales growth, and enhance revenue. The role involves creating and executing channel communication, providing marketing advice, managing MDF, and organizing events. The ideal candidate should have project management or marketing events management experience, strong organizational skills, and excellent communication abilities. Promethean values diversity and equal employment opportunities.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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