Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Project Manager 661

Company: Protegrity

Location: Other US Location

Posted Jan 28, 2025

Protegrity, a leading data protection company, is seeking an experienced Agile Project Manager/Scrum Master. The role involves facilitating Scrum events, managing project cycles, and removing impediments. The ideal candidate should have a strong background in agile methodologies, DevOps practices, and team management. Protegrity offers a competitive compensation package, diverse team, and remote work opportunities.

Senior Full Stack Software Engineer - Python

Company: 3Pillar Global

Location: Other US Location

Posted Jan 28, 2025

3PILLAR GLOBAL is a product development partner specializing in building digital products that drive revenue and customer growth. They emphasize a business-minded approach to agile development, focusing on outcomes and core values such as time to Value, Solve For Need, and Excel at Change. The company seeks experienced professionals with expertise in Python, JavaScript, React, AngularJS, TypeScript, PostgreSQL, and NodeJS. They offer benefits including learning and development courses, rewards and recognition, health and wellness programs, and charity social responsibility initiatives.

Network Engineer

Company: Belay Technologies

Location: Other US Location

Posted Jan 27, 2025

Belay Technologies, a certified Service-Disabled Veteran-Owned Small Business, is seeking a Network Engineer with COMSEC experience. The role involves supporting network infrastructure, handling COMSEC material, and maintaining certifications. Belay offers a competitive compensation package, including benefits, perks, and career development opportunities.

FP&A Manager

Company: 9fin

Location: Other US Location

Posted Jan 28, 2025

9fin, a rapidly growing fintech company, is seeking a dynamic FP&A Manager to join their London-based team. The successful candidate will be instrumental in designing and building world-class FP&A capabilities across the international business. Reporting directly to the CFO, the role involves conducting high-impact financial analysis, supporting strategic projects, and driving growth with data-driven insights. The ideal candidate should be a qualified accountant with at least 3 years of post-qualified experience in a strategic FP&A role or investment banking. They should have excellent Excel and PowerPoint skills, a commercial mindset, and strong interpersonal skills. The role offers competitive compensation, benefits, and the opportunity to work with cutting-edge technology in a fast-paced, high-growth environment.

Public Records Specialist

Company: Accurate Background

Location: Other US Location

Posted Jan 28, 2025

Accurate Background is a fast-growing organization offering employment background screenings and building trustful relationships with clients. They provide innovative background check and credentialing products, empowering clients to make unbiased decisions. The company offers a fun, fast-paced environment with growth opportunities. Responsibilities include compiling, sorting, and verifying information, maintaining a professional manner, and complying with data integrity and security policies. Required qualifications include graduation, 0-3 years of related experience, knowledge of word processing software, strong internet research skills, excellent communication skills, and the ability to work under constant deadlines. The company values diversity and follows four guiding principles: Take Ownership, Be Open, Stay Curious, and Work as One. Accurate Background's vision is to make every hire the start of a success story, providing comprehensive support and extensive coverage for hiring decisions.

Customer Success Executive (Partner's Payroll)

Company: Dun & Bradstreet

Location: Other US Location

Posted Jan 27, 2025

Dun & Bradstreet is seeking a Customer Success Executive in Turbhe, Navi Mumbai. The role involves client handling, communication, and training to maximize product value. Key responsibilities include regular customer connects, MIS collation, client engagement activities, and coordination with external vendors. Requirements include a graduate degree, 2-3 years of customer handling experience, fluency in English, and proficiency in MS Excel.

IT Help Desk [Warsaw]

Company: monday.com

Location: Other US Location

Posted Jan 28, 2025

mondaycom is seeking an IT Help Desk to support over 2500 internal users globally, providing technical assistance for computers, hardware, software, and events. The role involves first-level support, troubleshooting, configuration, maintenance, and inventory management of IT assets. The ideal candidate should have excellent communication skills, 2+ years of help desk experience, proficiency in Mac OS X, Gsuite, Microsoft Office 365, and Okta. Knowledge of JAMF and video conference systems is advantageous.

Senior Full Stack Engineer

Company: Coates Group

Location: Other US Location

Posted Jan 27, 2025

Coates Group, a global technology company, is seeking a Senior Full Stack Engineer with extensive experience in frontend and backend development. The role involves developing projects for global and national clients, designing end-to-end solutions, and collaborating with various teams. The ideal candidate should have expertise in NodeJS, React, Redux, RxJS, and API design. Coates Group values diversity, innovation, and continuous growth, offering competitive benefits and a supportive work environment.

Presales - Intern

Company: Dun & Bradstreet

Location: Other US Location

Posted Jan 27, 2025

Dun & Bradstreet is offering a 6-month Presales Intern position in Turbhe, Navi Mumbai. The role involves building a data bank, enriching existing company data, data crunching, cleansing, and maintaining MIS. The ideal candidate should be a graduate with prior internship experience, proficient in Excel and data management, and have good communication skills. Candidates from Mumbai are preferred.

Head of Talent

Company: Blend360

Location: Other US Location

Posted Jan 28, 2025

Blend, a leading AI services provider, seeks a Head of Talent to lead HR strategies, focusing on data and AI technology. The role involves attracting, retaining, and developing talent, particularly in AI and data science. The candidate should have over 5 years of HR leadership experience, preferably in tech, with a solid understanding of data technologies and AI. They should also have experience with HR tools, excellent communication skills, and the ability to lead projects in multicultural environments. Blend offers professional growth, recognition, and an innovative work environment.

Technical Support Specialist - Integration - Hybrid

Company: ISAAC Instruments

Location: Other US Location

Posted Jan 28, 2025

ISAAC is a company that partners with North American fleets to provide a user-friendly solution for trucking challenges. They focus on improving driver happiness and system reliability. The company is hiring a Technical Support Specialist for Integration who will assist clients with integration-related requests, diagnose and resolve technical issues, and collaborate with other teams. The role requires strong communication skills, problem-solving abilities, and proficiency in French and English. ISAAC values its employees with benefits such as varied career opportunities, a stimulating work environment, competitive salaries, and work-life balance.

Product Manager

Company: Ubiquiti Inc.

Location: Other US Location

Posted Jan 27, 2025

Ubiquiti Inc is seeking a skilled Product Manager for their team in Stockholm, Sweden. The role involves leading a team of developers, designers, and QAs in building IT products for web and mobile. Responsibilities include task assignment, resource allocation, project documentation, quality monitoring, and stakeholder negotiation. Requirements include extensive software product project management experience, strong organizational skills, knowledge of software development cycles, and excellent communication skills. Benefits include an international work environment, competitive compensation, flexible work hours, and access to the latest Ubiquiti products.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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