Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

B2C Operational Compliance Manager

Company: Playtech

Location: Other US Location

Posted Jan 27, 2025

Playtech, a leading technology company in the gaming industry, is seeking a proactive B2C Operational Compliance professional with regulatory experience, particularly in the UK. The role involves working closely with the Compliance Team and other business units, developing and improving policies, maintaining a compliance control framework, and ensuring operational controls are up-to-date with regulatory obligations. The company values its employees, offering performance bonuses, comprehensive health insurance, work-life balance, and opportunities for professional growth.

IT Systems Administrator

Company: EarthDaily Analytics

Location: Other US Location

Posted Jan 27, 2025

EarthDaily Analytics is a global company that aims to build a more sustainable planet by combining satellite imagery, modern software engineering, machine learning, and cloud computing. Their signature Earth Observation mission, the EarthDaily Constellation, is set to be operational in 2026, providing unprecedented predictive analytics and insights. The company is currently seeking an IT Systems Administrator to manage and maintain the corporate IT infrastructure, primarily supporting employees and contractors across the Americas. The role requires proficiency in various operating systems, device management systems, networking principles, and SaaS applications. The company values diversity and inclusion, offering competitive compensation, full benefits, flexible PTO, and work-from-home opportunities.

Senior .NET Developer

Company: Version 1

Location: Other US Location

Posted Jan 27, 2025

Version 1, a technology services company celebrating over 26 years, is seeking a skilled Senior .NET Developer. The role involves designing, developing, and maintaining high-quality software applications using the latest .NET technologies. Key responsibilities include adhering to design principles, creating technical specifications, implementing applications using Azure App Services, and working with ORM frameworks like Entity Framework Core and Dapper. The ideal candidate should have a Bachelor's Degree in Engineering with at least 7 years of experience in .NET development, strong understanding of OOPs concepts, and proficiency in writing unit tests. Additional benefits include a hybrid work schedule, tech-related benefits, comprehensive health and safety coverage, and a profit-sharing scheme.

SOCIAL MEDIA MANAGER

Company: Red Bull

Location: Other US Location

Posted Jan 27, 2025

The job description outlines a role for a Social Media Manager (SMM) at Red Bull. The SMM will lead daily content creation, community management, and publishing for Red Bull's social media accounts across platforms like TikTok, Instagram, YouTube, and Twitch. They will collaborate with the Head of Programming to define the channels' strategy, ensuring brand love and organic engagement with a large audience. The SMM will also translate online performance data into actionable plans, develop social first content concepts, and manage the publishing calendar for all social media output in Spain. They will define the community management strategy, improve audience relations, and ensure yearlong audience engagement with a mix of local and global content. The ideal candidate should have at least 4 years of experience in top-tier social media account management, a university degree in relevant fields, deep knowledge of social copywriting and community management, and excellent communication and interpersonal skills.

Technical Architect – NICE

Company: TTEC Digital

Location: Other US Location

Posted Jan 27, 2025

The Technical Architect role involves architecting, designing, and leading NICE platform solutions, managing a team of NICE consultants, and delivering innovative solutions for customers. The role requires in-person presence in Hyderabad, technical delivery ownership, and active participation in solution engineering, presales activities, and team growth. The ideal candidate should have strong people skills, leadership abilities, technical expertise, and a Bachelor's degree in computer science, IT, or engineering. Overall, 10+ years of experience in the customer experience software space is required, with at least 3 years in NICE CXone and UC environments and 6+ years of software development experience.

Director Software Engineering

Company: Capital One

Location: Other US Location

Posted Jan 27, 2025

Capital One, a progressive financial services powerhouse, is seeking a senior product leader for DataLabs India. The role involves working with heads of lines of businesses, leading analytical teams, and collaborating with engineering groups to develop cutting-edge, patentable products at an industrial scale. The successful candidate will work in a fast-paced, intellectually rigorous environment, applying strategic analytical and product leadership skills to major business challenges. Capital One prides itself on its vibrant culture, offering career development opportunities and a strong Corporate Social Responsibility program.

Senior Data Scientist

Company: TextNow

Location: Other US Location

Posted Jan 27, 2025

TextNow, a leading provider of free phone service in the nation, is seeking an experienced Data Scientist to join their Data Science Team. The successful candidate will collaborate with various internal teams to design and develop scalable backend systems, deliver insights, and support business operations. The role requires a strong background in machine learning, advanced analytics, and excellent communication skills. TextNow values customer obsession, fairness, ambition, commitment, and diversity, offering a strong work-life balance, flexible work arrangements, and comprehensive benefits.

Project Coordinator

Company: Pulse iD

Location: Other US Location

Posted Jan 27, 2025

Pulse iD, a leading fintech company specializing in loyalty and rewards solutions, is seeking a Project Coordinator with 12 years of experience in coordination or administrative roles, preferably within fintech, SaaS, or digital marketing. The ideal candidate will assist in project planning, execution, documentation, reporting, meeting coordination, and administrative support. Key responsibilities include tracking project tasks, managing milestones, maintaining project plans, updating documentation, preparing status updates, scheduling meetings, and providing administrative support. The role requires strong organizational skills, attention to detail, proactivity, and excellent communication skills. Pulse iD offers an innovative environment, career growth opportunities, and a collaborative culture.

Database Administrator

Company: Version 1

Location: Other US Location

Posted Jan 27, 2025

Version 1, a digital-first consultancy and service provider, is seeking an experienced consultant for its Managed Services team. The ideal candidate should have a proven track record in solutions for mid to enterprise level organizations, with a strong background in Microsoft and/or Oracle technologies. The role involves working with a team of experienced Oracle and SQL Server Database Administrators, troubleshooting complex issues, and implementing continuous service improvements. Version 1 offers a comprehensive benefits package, including a hybrid work schedule, tech-related benefits, and a profit share scheme.

Specialist Global Recognition

Company: Novartis

Location: Other US Location

Posted Jan 27, 2025

The role involves supporting and enhancing Novartis' Global Recognition Program, Spark, by collaborating with global and regional stakeholders, external vendors, and IT teams. The main responsibilities include acting as a point of contact for internal stakeholders and recognition vendor, managing change initiatives, creating program SOPs and educational materials, preparing spend analysis, supporting reporting needs, monitoring program trends, collaborating with IT for platform enhancements, and ensuring financial report accuracy. The ideal candidate should have a degree in a related field, 3+ years of P&O experience, strong exposure to cloud-based HCM platforms, and previous experience working with global stakeholders.

Territory Manager - New Jersey

Company: Kiva Brands, Inc.

Location: Other US Location

Posted Jan 27, 2025

Kiva Confections, a premier cannabis infused edible company in California, is expanding its distribution in New Jersey and the Northeast. They are seeking a Territory Manager with at least 3 years of sales experience in CPG, spirits, wine, beer, or cannabis. The role involves growing KSS's portfolio assortment and revenue, traveling to dispensaries, assessing customer needs, and generating sales reports. The ideal candidate should have excellent communication skills, be proficient in Google Suite and Microsoft Office, and have a passion for the cannabis industry.

Senior Software Project Engineer

Company: Bose Professional

Location: Other US Location

Posted Jan 27, 2025

Bose Professional, a leader in the professional audio industry, is seeking a Senior Software Project Engineer for a full-time position in Mangalore, India. The ideal candidate should have a strong technical background, excellent project management skills, and the ability to communicate effectively with both technical and non-technical stakeholders. Key responsibilities include leading complex cross-functional software projects, developing detailed project plans, and facilitating communication among project team members. The role requires a Bachelor's degree in computer science, engineering, or a related field, and a minimum of 6 years of experience as a Technical Project Manager. Preferred qualifications include experience in the Installed Audio industry or Gaming industry, and knowledge of cloud services like AWS and embedded systems.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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