Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Data Management Associate - Document Annotation

Company: EcoVadis

Location: Other US Location

Posted Jan 27, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Data Management Associate for document annotation to improve AIML model accuracy. The role involves annotating data, communicating with internal stakeholders, reporting issues, and contributing to workflow improvements. The ideal candidate should have HSC, data research experience, computer literacy, and fluency in English. Required skills include efficiency in repetitive tasks, excellent communication, and the ability to work under pressure. EcoVadis offers flexible working hours, wellness allowance, learning and development, and a hybrid work organization. The company is committed to equity, inclusion, and reducing bias in hiring processes.

Program Manager (SAP Master Data Management)

Company: Mobica

Location: Other US Location

Posted Jan 27, 2025

Mobica is a global software services company with offices in Europe and the USA, partnering with businesses across various industries. They offer engineering expertise across the entire technology stack and work with well-known global brands. Mobica empowers employees to develop their skills, fosters open communication, and provides a flexible work environment. They are seeking a highly experienced Program Manager with 15 to 20 years of experience to manage and deliver the MDM program, ensuring client satisfaction and driving business growth.

Associate Channel Manager (National Supermarkets)

Company: Mattel

Location: Other US Location

Posted Jan 27, 2025

Mattel is seeking an experienced Associate Channel Manager for National Supermarkets in Istanbul. The role involves building and managing long-term business partnerships with key customers, achieving sales volume and revenue targets, and increasing brand presence. The ideal candidate should have over 7 years of experience in customer and key account management, preferably in an FMCG company, with a deep understanding of Migros and Carrefour operations. Proficiency in Excel and MS Office, excellent organizational and analytical skills, fluency in English and Turkish, and a Bachelor's degree in a related field are required. Mattel is a purpose-driven company that values collaboration, innovation, and execution, and offers a hybrid work model to empower a culture of growth, optimism, and wellbeing.

Software Engineering Leader | Customer Master Data

Company: IKEA

Location: Other US Location

Posted Jan 27, 2025

IKEA is seeking a hands-on Software Engineering Leader to lead the Customer Master Data (CMD) product in the Customer Engagement Domain. The role involves owning engineering for the CMD product, collaborating with the Product Owner, championing best practices, mentoring engineers, troubleshooting complex challenges, and representing IKEA's technical leadership. The ideal candidate should have 10+ years in software development, 3+ years of cloud experience (preferably Azure), proficiency in various technologies, strong leadership and communication skills, and a passion for innovation. IKEA offers a global team, flexibility, the opportunity to create scalable products impacting millions, and a culture that values togetherness and caring for people.

Engineer Project Associate - Medical Devices

Company: UL Solutions

Location: Other US Location

Posted Jan 27, 2025

The job description outlines the responsibilities of a Project Engineer Associate at UL Solutions, a global leader in applied safety science. The role involves determining project scope, developing plans, and communicating with clients to explain benefits and resolve issues. The candidate must have a university degree in engineering or related field and detailed knowledge of technical vocabulary. The position offers opportunities to work with new technology, innovate, and grow in a team that values safety science and continuous improvement.

Sr. Engineer - 02

Company: FITS LLC

Location: Other US Location

Posted Jan 27, 2025

The job posting is for a Scientist with a Bachelor's degree and 5 years of experience in the pharmaceutical or regulated industry. The role involves managing manufacturing equipment, CMMS systems, and change control assessments. The candidate will collaborate with engineering staff, develop performance metrics, and serve as a Subject Matter Expert. The company values a family-oriented, flexible environment and seeks a candidate who is ethical, creative, and a team player.

Copy of Country Manager, Spain

Company: Guardant Health

Location: Other US Location

Posted Jan 27, 2025

Guardant Health, a leading precision oncology company, is seeking a Country Director to oversee commercial and market access programs in Spain. The role involves launching and fully commercializing the company's product portfolio, establishing public-private partnerships, and securing public reimbursement for Guardant Health's portfolio in Spain. The ideal candidate should have a Molecular Biology, Genetics, Pharmacy, Medical, or equivalent degree, and at least 5 years of senior sales or medical management experience in the oncology molecular diagnostics/devices area. The candidate must possess proven commercial and scientific management ability, excellent coaching skills, and the ability to create compelling presentations.

Rated Customer Success Associate

Company: EcoVadis

Location: Other US Location

Posted Jan 27, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Rated Customer Success Associate. The role involves managing a portfolio of customers, ensuring they maximize value from EcoVadis solutions, and maintaining high satisfaction levels. The successful candidate will engage with customers via various channels, collaborate with other business units, and establish strong relationships with key stakeholders. Qualifications include 2+ years in onboarding or account management, passion for excellent customer service, attention to detail, and a passion for sustainability. EcoVadis offers a range of benefits including flexible working hours, wellness allowance, and career growth opportunities. The company is committed to equity, inclusion, and reducing bias in hiring processes.

UX Researcher

Company: IKEA

Location: Other US Location

Posted Jan 27, 2025

IKEA is seeking a UX Researcher to lead user research, collaborate with product owners, UX designers, and tech leaders in an agile environment, and mentor UX designers on usability testing. The role involves planning, conducting, and analyzing various research studies, and presenting findings to prioritize actions. The ideal candidate should have proven UX research experience, knowledge of research methodologies, and a data-driven approach. IKEA values diversity and inclusivity, encouraging applications from all backgrounds. The position is based in Malmö with potential for long-distance travel.

UK - Account Executive

Company: Jobandtalent

Location: Other US Location

Posted Jan 27, 2025

Jobandtalent is seeking an Account Executive to develop strategies for identifying, closing, and growing key target accounts across multiple verticals. The role involves partnering with clients' Directors and C-level executives, guiding them through complex sales cycles, and teaching them the value of Jobandtalent's disruptive workforce-as-a-service innovation. The ideal candidate will have 3+ years of experience hunting midmarket clients, preferably in a staffing agency, and experience dealing with cross-functional stakeholders during the sales process. Jobandtalent is a global company revolutionizing the employment market, empowering essential workers to get work and get paid on their terms. They match these workers with verified companies through their powerful tech platform. The company values innovation, high standards, and data, and encourages everyone to bring their true selves to work. Jobandtalent offers competitive salaries, benefits, and opportunities for professional growth. They are an Equal Opportunities employer, welcoming applications from all suitably qualified people.

Data Management Associate

Company: EcoVadis

Location: Other US Location

Posted Jan 27, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Data Management Team member. The role involves conducting internet research, inputting accurate supplier information into the EcoVadis database, and responding to client queries. The ideal candidate should have good HSC results, previous data or internet research experience, fluency in English and French, and strong analytical skills. EcoVadis offers flexible working hours, wellness allowance, learning and development opportunities, and a supportive work environment. The company is committed to equity, inclusion, and reducing bias in hiring processes.

Senior Group Controller

Company: Avaloq

Location: Other US Location

Posted Jan 27, 2025

Avaloq, a Swiss-based wealth management technology provider, is seeking a Group Controlling professional with 3+ years of experience. The role involves managing the monthly closing process, providing financial analysis, contributing to group-wide financial planning, supporting the SAP S4H project, and evolving controlling policies. The company offers a collaborative environment, hybrid work options, and a commitment to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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