Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

PCIe Design Engineer

Company: NVIDIA

Location: Other US Location

Posted Jan 27, 2025

NVIDIA is seeking a skilled ASIC Design Engineer to design and implement PCI Express controllers for their leading SoCs and GPUs. The role offers the opportunity to significantly impact product lines ranging from consumer graphics to self-driving cars and AI. The ideal candidate should have a BS/MS in relevant field, 3+ years of design experience, and expertise in Verilog. Experience in high-speed IO controllers like PCI Express and knowledge of the PCI Express Protocol (Gen 3 and above) are plusses. Good debugging skills, scripting knowledge (Python/Perl/shell), and strong interpersonal skills are also desired.

Schedule Editor

Company: Nielsen

Location: Other US Location

Posted Jan 27, 2025

Gracenote, a leading supplier of TV and movie entertainment data, is seeking a Schedule Editor to join their Content team. The role involves editing and maintaining television schedules, analyzing program schedules, and researching and creating database content. The ideal candidate should have exceptional organizational, analytical, and communication skills, along with business-level English proficiency. The role is hybrid, requiring the employee to live near Nielsen's office and work partially from home and partially from a Nielsen office site.

Community Manager- Kingsbury Apartments / Genesis East- Grand Rapids, MI

Company: KMG Prestige, Inc.

Location: Other US Location

Posted Jan 27, 2025

KMG Prestige is seeking a Community Manager in Grand Rapids, MI. The ideal candidate should have property management experience, leadership abilities, budgeting experience, a customer service mindset, and proficiency in Microsoft Word and Excel. The company offers comprehensive benefits including medical, dental, vision, 401k with employer match, paid time off, parental leave, tuition reimbursement, and more. KMG Prestige is committed to diversity and inclusion, and has been recognized as a top 100 workplace by the Detroit Free Press for five consecutive years.

Support Manager

Company: FreeBalance

Location: Other US Location

Posted Jan 27, 2025

FreeBalance is seeking a Project ManagerSupport Manager with experience in ERP and government projects. The role involves managing the implementation of FreeBalance's Accountability SuiteTM, maintaining relationships with government representatives, and ensuring project success. The ideal candidate will have a university degree, minimum of five years in financial management system implementation, and 10 years in IT. Additional qualifications include strong presentation skills, excellent communication abilities, and a masters degree or professional designation in relevant fields. FreeBalance is an inclusive employer committed to diversity.

Lead Product Designer

Company: Pigment

Location: Other US Location

Posted Jan 27, 2025

Pigment, a rapidly growing SaaS company founded in 2019, is seeking a lead designer to join their product design team. The company offers a highly efficient Enterprise Performance Management platform, serving major clients like Unilever, Deliveroo, Gong, and Brex. The lead designer will be responsible for leading end-to-end design processes, conducting research, and creating user-centric experiences. The role requires 8+ years of experience in product design, a strong portfolio, and expertise in UI patterns, UX best practices, and graphic design principles. Pigment offers a competitive package, equity, healthcare, brand new offices in Paris, and a remote-friendly policy.

Coating Operator - Nights

Company: Avery Dennison

Location: Other US Location

Posted Jan 27, 2025

Avery Dennison Corporation, a global materials science and digital identification solutions company, is seeking a Coating Operator for the C12 Night Team. The role involves leading machine set ups, problem-solving, coordinating preventative maintenance, and making decisions on machine adjustments. Responsibilities include loading raw materials, determining and controlling machine cycles, performing tests, meeting production schedules, maintaining production records, and following safety procedures. Previous manufacturing experience is preferred, and the candidate must have a strong service and quality focus, be willing to work overtime, and show proficiency with computer applications. The starting hiring rate is $24.16/hr plus a $2/hr shift differential.

Professional Services Consultant

Company: FreeBalance

Location: Other US Location

Posted Jan 27, 2025

The job posting is for a Professional Services Consultant role at FreeBalance, responsible for implementing Accountability Suite Software. The role involves managing customer expectations, conducting business requirements reviews, configuring and demonstrating the software, developing training materials, and transferring knowledge to clients. The ideal candidate should have a university degree in Accounting or a related field, extensive financial management experience, and expertise in public financial administration. Fluency in English is required, and the candidate should be based in Kenya with willingness to travel to Seychelles for project work.

Assistant Tax Manager

Company: WISE

Location: Other US Location

Posted Jan 27, 2025

Wise, a global technology company, is seeking an Assistant Tax Manager for its expanding operations in Budapest. The role involves preparing corporate tax computations, leading on withholding tax returns, assisting with IFRS yearend tax reporting, and supporting the EMEA Regional Lead on adhoc projects. The ideal candidate should have practical experience in Tax or Accounting, proficiency in Excel, and a solid understanding of core accounting principles. The company offers a competitive salary and a diverse, inclusive work environment.

Account Executive

Company: WISE

Location: Other US Location

Posted Jan 27, 2025

Wise is a global technology company specializing in international money transfers and financial services. They are seeking a dynamic Account Executive to drive growth, cultivate relationships, and provide exceptional customer support. The role involves pipeline management, client onboarding, technical knowledge, soft skills, account management, stakeholder management, and cross-team collaboration. The ideal candidate should be fluent in English, have strong soft skills, excellent problem-solving skills, attention to detail, and previous experience in customer success, sales, or account management roles. Wise values diversity, equity, and inclusion, and encourages applicants to visit WiseJobs for more information.

Junior Project Manager (Japanese Speaking)

Company: PureSpectrum

Location: Other US Location

Posted Jan 27, 2025

PureSpectrum is a rapidly growing market research and insights platform that simplifies technology for researchers. The company has sourced over 115 million online interviews since its inception and developed the industry's first respondent-level scoring system, PureScore. PureSpectrum has been recognized as a great place to work by various organizations. The Junior Project Manager role involves managing multiple customer projects, ensuring delivery standards are met, and fostering positive relationships with customers and teams. The role requires experience in market research, fluency in Japanese, and strong communication and analytical skills. PureSpectrum offers a modern company culture with flexibility, unlimited PTO, and team events.

Support Specialist

Company: FreeBalance

Location: Other US Location

Posted Jan 27, 2025

The job posting is for a Support Specialist role that involves providing quality and timely services to customers during and after product implementation. The role offers opportunities to learn new technologies, collaborate on functional training, and provide feedback for future product requirements. The ideal candidate should have a university degree in a relevant field, experience in customer support, knowledge of government budgets and workflows, and proficiency in Windows Operating Systems and MS Office Suite. Fluency in English is required, with other languages being an asset. The company is inclusive and encourages applications from all qualified candidates.

Certification Specialist- Lansing, MI

Company: KMG Prestige, Inc.

Location: Other US Location

Posted Jan 27, 2025

KMG Prestige, a top 100 workplace for five years, is seeking a Certification Specialist for their Support Center team in Lansing, MI. The ideal candidate should be detail-oriented, enjoy challenges, and thrive in a deadline-driven environment. The role involves agency reporting, processing move-ins and recertifications, and monitoring resident accounts. The company offers a comprehensive benefits package and values diversity and inclusion. Proficiency in Microsoft Office, HUD and LIHTC program regulations, and experience with Onsite Property Management software are required.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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