Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Financial Controller for Project Operations with German language

Company: Deutsche Telekom IT Solutions Slovakia

Location: Other US Location

Posted Jan 27, 2025

Deutsche Telekom IT Solutions Slovakia, formerly TSystems Slovakia, has been a significant employer in the Košice region since 2006. The company aims to continuously improve and innovate in providing information and communication technology services. A business executive role is available, requiring economics education, controlling experience, MS Office expertise, communication skills, SAP S4 HANA experience, and proficiency in German and English. The company offers a balanced work-life environment, extensive benefits, and a negotiable base salary starting from 1500 € brutto. Remote work is available within Slovakia due to European taxation regulations.

Oracle Cloud SCM Techno Functional Consultant (Multinational Company)

Company: Kelola Talenta Global

Location: Other US Location

Posted Jan 27, 2025

A multinational IT service company is seeking an Oracle Cloud SCM Techno Functional Consultant to join their team. The role involves supporting existing Oracle R12x and implementing Fusion Production Support. The ideal candidate should have at least 5-7 years of experience in end-to-end Oracle ERP project implementation in Supply Chain and Distribution, with a strong understanding of business processes like OrderToCash and ProcureToPay. Hands-on experience with Oracle Fusion Cloud Data Structure and Data Flow Design, Development, Integration, BI Publisher, EDI, OTBI reports, and Dashboards is required. The role also involves managing full life cycle of Requirement Design, Build, Testing, Deployment, and Support, and liaising with business users and vendors to ensure quality deliverables.

Senior QA Engineer

Company: Veeva

Location: Other US Location

Posted Jan 27, 2025

Veeva Systems, a mission-driven organization and pioneer in industry cloud, is seeking a Senior QA Engineer for their rapidly growing Vault CRM team. The role involves working in an agile environment, creating testing documentation, mentoring junior SQAs, and collaborating with automation and engineering teams. The ideal candidate should have 7+ years of relevant experience, strong communication skills, and understanding of QA methodologies. Veeva offers competitive compensation, benefits, and a flexible work environment. The company is committed to making a positive impact on its customers, employees, and communities.

Blazor/ASP.NET Feature Team Lead

Company: MindTech

Location: Other US Location

Posted Jan 27, 2025

Mindtech is hiring a Feature Delivery Team Lead for a Net Blazor-based SPA platform. The role involves active coding, leading a team of engineers and QA personnel, mentoring team members, managing project timelines, and coordinating with the backend team. The ideal candidate should have at least 5 years of experience as an engineering team lead, proven expertise in frontend development with Blazor or similar frameworks, strong problem-solving skills, and familiarity with Agile methodologies.

Cloud Administrator for Data&Analytics and AI

Company: Deutsche Telekom IT Solutions Slovakia

Location: Other US Location

Posted Jan 27, 2025

Deutsche Telekom IT Solutions Slovakia, formerly TSystems Slovakia, has been a significant employer in the Košice region since 2006. The company aims to continuously improve and innovate in providing information and communication technology services. The job description involves managing cloud platforms, implementing DevOps and Agile methodologies, and troubleshooting incidents. The ideal candidate should have intermediate Linux server administration skills, basic knowledge of cloud networking, backup and storage, and experience with Data&Analytics and AI BigData applications. Additional requirements include proficiency in Agile methodology, DevOps, communication skills, and basic understanding of finance and controlling processes. The company offers a competitive salary, extensive work-life balance benefits, and opportunities for learning and development.

Senior Business Analyst - 2290

Company: Advanced Systems Design

Location: Other US Location

Posted Jan 27, 2025

Advanced Systems Design is seeking a Senior Business Analyst for a multiyear Modularity project in Montgomery, AL. The project involves transitioning from a monolithic system to an interoperable modular system based on a Service Oriented Architecture (SOA). The Business Analyst will work with multiple vendors, comply with Federal standards, and review and approve artifacts related to the program. Required qualifications include 7 years of experience as a Senior Business Analyst, 3 years of experience supporting provider management, and expertise in using Visio, MS Project, Office 365, and Webex Teams.

Receptionist

Company: Cassia

Location: Other US Location

Posted Jan 27, 2025

Apple Valley Villa is hiring full-time evening receptionists to join their team. The role involves managing phone communications, greeting guests, and performing various clerical duties. The ideal candidate should have exceptional customer service skills, proficient computer skills, and a passion for working with older adults. Benefits include competitive wages, tuition discounts, paid time off, 403b or 401k with employer match, employee discount program, longevity recognition, paid volunteer time, mentorship programs, and a collaborative work culture. The location is Apple Valley Villa Apartments, a part of Cassia, in Apple Valley, MN.

Oracle CRM Techno Functionals Consultant (Multinational Company)

Company: Kelola Talenta Global

Location: Other US Location

Posted Jan 27, 2025

A multinational IT service company is seeking an Oracle CRM Techno Functional Consultant to join their team. The role involves working on ERP implementation and support projects, with a focus on Oracle R12x and Fusion Production Support. The ideal candidate should have a Bachelor's degree in computer science, at least 5-7 years of experience in Oracle ERP project implementation, and hands-on experience with Oracle Fusion Cloud Data Structure and Data Flow Design. The role requires managing the full life cycle of requirements, design, build, testing, deployment, and support. Strong communication skills and a positive attitude are essential.

Senior Scoring Analyst

Company: Experian

Location: Other US Location

Posted Jan 27, 2025

Experian, a global data and technology company, is seeking a Project Manager for Analytics. The role involves leading analytics projects, ensuring adherence to Experian processes, and delivering descriptive solutions. The candidate will manage project scope, duration, resources, and costs, and prepare project status reports. They will also manage client relationships, participate in auditing models, and recommend improvements to standards. A degree in a relevant field and 4 years of statistical/analytics project experience are required. Experian is known for its people-first approach, diverse workforce, and award-winning culture.

Sr Director CS&L Mexico

Company: Mondelēz International

Location: Other US Location

Posted Jan 27, 2025

Mondelēz International is seeking a senior leader for Customer Service and Logistics (CS&L) to drive the strategic vision and operational excellence. The role involves developing and executing a strategy to meet cash cost and service targets, recruiting and managing talent, ensuring cooperation with internal and external stakeholders, and leading process and performance improvement. The ideal candidate will have extensive experience in CS&L in a large multinational business, strategic agility, and the ability to lead in a complex organization. Mondelēz México, a leader in the snack industry, offers a diverse portfolio of iconic brands and cutting-edge manufacturing facilities. The company is committed to work-life balance and equal opportunity employment.

People & Culture Supervisor

Company: Minor International

Location: Other US Location

Posted Jan 27, 2025

Anantara is a luxury hospitality brand offering personalized experiences in exotic destinations. The company values heartfelt hospitality and genuine connections with guests. The job description for a Human Resources Generalist and Office Manager role involves ensuring adherence to operational policies, managing work permits and visas, coordinating team member facilities, and maintaining positive relationships with employees. The ideal candidate should have a Bachelor's degree in Human Resources, Business Management, or a related field, along with 23 years of relevant experience. Familiarity with Thai cultural practices and the hospitality industry is preferred.

Customer Success Director - DACH & CEU

Company: Microstrategy

Location: Other US Location

Posted Jan 27, 2025

MicroStrategy, a market leader in enterprise analytics and mobility software, is seeking a Customer Success Director for the DACHCEU region. The role involves leading a team of CSMs to deliver exceptional value, foster long-term customer relationships, and drive customer retention and expansion. The successful candidate will have a strategic mindset, exceptional leadership skills, and a passion for ensuring customers achieve their desired outcomes with MicroStrategy's products and services. The role includes managing customer accounts, serving as a trusted advisor, and ensuring high levels of customer satisfaction. The ideal candidate will have 5+ years of experience leading a customer success team, strong understanding of midmarket, enterprise, and strategic customer segments, and excellent communication and interpersonal skills.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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