Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Customer Service Representative

Company: Wavetronix

Location: Other US Location

Posted Feb 03, 2025

Wavetronix is hiring a Customer Support Specialist for a full-time or part-time position. The role involves providing exceptional customer service, resolving issues, and ensuring a positive experience. The company offers comprehensive training, rapid career growth, a collaborative team environment, and competitive compensation. Requirements include strong communication skills, data entry proficiency, problem-solving skills, and the ability to work independently and as part of a team. Benefits include health insurance, paid time off, and a flexible schedule. The job is remote.

Sales Support and Pre-sales Consultant

Company: Morningstar

Location: Other US Location

Posted Feb 03, 2025

The job posting is for a Business Development role at Morningstar Taiwan. The role involves supporting the Country Leader in identifying and pursuing new business opportunities, preparing proposals and reports, maintaining a business development pipeline, providing presales support, and monitoring industry trends. The ideal candidate should have at least 3 years of experience in financial services, strong analytical and research skills, excellent communication abilities, and proficiency in English. Morningstar offers a hybrid work environment with regular in-person collaboration.

Growth Marketing Manager - EMEA

Company: insightsoftware

Location: Other US Location

Posted Feb 03, 2025

Insightsoftware, a global provider of financial solutions, is seeking a Growth Marketing Manager. The role involves developing and executing marketing campaigns, managing third-party activities, and collaborating with various teams. The ideal candidate should have a Bachelor's degree in Marketing or Business, marketing experience in a fast-paced B2B software environment, excellent communication skills, and proficiency in sales and marketing tools. The company is committed to equal employment opportunity and requires background checks for employment.

Procurement Administrator

Company: Remitly

Location: Other US Location

Posted Feb 03, 2025

Remitly, a company dedicated to transforming lives with trusted financial services, is seeking a Procurement Administrator for its Managua site. The role involves maintaining procurement operations, vendor management, and sourcing events. The ideal candidate should have a Bachelor's degree in Business Administration, Purchasing, Logistics, or related fields, along with experience in negotiations and vendor management. The company offers a range of benefits including subsidized meals, transportation, language bonus, and mental health support. Remitly is committed to nondiscrimination and creating an inclusive environment.

Staff Software Backend Engineer, Shared Revenue Services - Hybrid, Poland

Company: Clari

Location: Other US Location

Posted Feb 03, 2025

Clari is a revenue platform that offers forecasting accuracy and visibility for sales teams, helping them meet or exceed their sales goals. The company's Engineering Team is committed to building an enterprise-grade platform and is seeking a Staff Backend Software Engineer to design, build, and maintain APIs, services, and systems. The role involves collaborating with cross-functional teams, debugging production issues, and mentoring junior engineers. Clari values a culture of innovation, adaptability, and efficiency, offering perks such as flexible working hours, wellbeing stipends, and stock options.

2025019 Sr. Product Engineer-VD&V

Company: John Deere

Location: Other US Location

Posted Feb 03, 2025

John Deere is hiring a Sr Product EngineerVDampV in Grovetown, GA. The role involves planning, coordinating, and performing analysis and simulation work for product design verification. The candidate must have 4 years of experience in FEA tools, CAD manipulation, and new product development programs. The company offers a comprehensive reward package, including flexible work arrangements, competitive pay, and healthcare benefits. John Deere is an equal opportunity employer.

Client Relation Specialist

Company: EVERSANA

Location: Other US Location

Posted Feb 03, 2025

EVERSANA is a global company with over 7000 employees, recognized as a Great Place to Work. They provide next-generation commercialization services to the life sciences industry, serving more than 650 clients. The company values diversity and inclusivity, aiming to improve patient lives worldwide. They are currently seeking an Order Management employee responsible for order processing, call center support, and returns processing, with a focus on customer service. The role involves order entry, email monitoring, return credits resolution, and collaboration with other departments. The ideal candidate should have a Bachelor's degree in Finance, excellent communication skills, and a customer service orientation.

Wholesale KYC Operations Middle Office Analyst

Company: JPMorganChase

Location: Other US Location

Posted Feb 03, 2025

The job description outlines a role as a KYC Middle Office Analyst within the Wholesale KYC Operations Team. The primary responsibilities include managing the KYC book of work for new business requests, building strong partnerships with internal and external customers, ensuring accurate and compliant KYC due diligence, and driving process improvements. The ideal candidate should possess strong communication skills, resilience, a client-focused approach, and a proactive, flexible mindset. A working knowledge of KYC/AML standards and the financial industry is required. JP Morgan, a global leader in financial services, offers a first-class business approach, valuing diversity and inclusion.

Accounts Receivable Specialist

Company: Lone Wolf Technologies

Location: Other US Location

Posted Feb 03, 2025

Lone Wolf Technologies is a leading real estate software company in North America, offering a comprehensive digital lead-to-close experience for agents, brokers, and consumers. They are committed to diversity and inclusion, seeking candidates with a passion for customer service and strong accounting skills. The Accounts Receivable Clerk role involves processing daily transactions, resolving inquiries, and maintaining billing files. The company values critical thinking, attention to detail, and excellent communication skills.

Account Executive

Company: insightsoftware

Location: Other US Location

Posted Feb 03, 2025

Insightsoftware is a global provider of reporting, analytics, and performance management solutions. They empower leaders from over 32,000 organizations to make informed decisions. The company is seeking a highly motivated and results-driven Account Executive to join their New Business Development team. The role involves prospecting and generating leads, consultative selling, delivering tailored product demonstrations, negotiating and closing deals, and collaborating with internal teams. The ideal candidate should have a proven track record in new business sales, exceptional communication skills, a results-oriented mindset, and familiarity with EPM systems and cloud-based technologies.

Manager, Engineering (C#, SQL, BI)

Company: insightsoftware

Location: Other US Location

Posted Feb 03, 2025

The job posting is for a talented Engineering Manager to lead a team responsible for developing, supporting, and maintaining enterprise performance management products. The ideal candidate should be a self-starter with excellent organizational and communication skills, a proven track record of achieving stretch goals, and a passion for software development. The role involves managing all aspects of software product development, guiding the team in designs and architecture, influencing the product roadmap, and leading cross-team development efforts. The candidate should have a Bachelor's degree in Computer Science or equivalent work experience, 12+ years of experience in designing and developing SaaS web applications using the .NET stack, and 3+ years of team management experience. Strong communication, collaboration, and mentoring skills are required. Experience with cloud technologies, database technologies, and AgileScrum methodologies is also necessary.

SEO Specialist

Company: Bold Business

Location: Other US Location

Posted Feb 03, 2025

Bold Business is hiring a skilled SEO Specialist with US market expertise for a 100% remote position. The ideal candidate will have 4+ years of experience in SEO, proficiency in US-specific SEO tools, and knowledge of local SEO strategies. Responsibilities include keyword research, competitor analysis, on-page optimization, technical SEO audits, and performance tracking. The role requires excellent communication skills, analytical abilities, and the capacity to work in a fast-paced, results-driven environment.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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