Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

F0105 - Computer Vision Software Engineer

Company: Ubiquiti Inc.

Location: Other US Location

Posted Feb 03, 2025

Ubiquiti Inc is a company that creates technology platforms for businesses, smart homes, and internet service providers. They have shipped over 100 million devices worldwide and are driven by the goal to connect everyone everywhere. The company is looking for a team player with a MS or PhD in Computer Science, Electrical Engineering, or equivalent experience. The ideal candidate should be familiar with C++, Python, and at least one deep learning framework such as Pytorch or Tensorflow. They should have 3+ years of professional experience in computer vision and be passionate about cutting-edge computer vision and machine learning technologies. The company offers an international work environment, excellent work conditions, a competitive package, group and health insurance, flexible working patterns, and free drinks and snacks in the office.

Group Lead, IT - Order Management

Company: Kraft Heinz

Location: Other US Location

Posted Feb 03, 2025

Kraft Heinz is offering a Group Lead IT position for Order Management, responsible for managing the Global Order to Bill OTB technical footprint, designing and implementing the core OTB architecture, and leading regional implementation. The role requires expertise in S4 Hana, ECC, Esker, highradius, and ServiceNow. The company provides a comprehensive total rewards package, wellbeing benefits, and opportunities for professional growth. The job posting is positive, emphasizing the company's commitment to diversity, inclusion, and employee wellbeing.

Senior Manager - Chapter Lead, IAM Software Engineering

Company: McDonald’s Global Technology

Location: Other US Location

Posted Feb 03, 2025

McDonald's is seeking a Senior Manager, Chapter Lead Identity and Access to guide an IAM engineering team. The role involves leading the team in achieving functional expertise, delivering high-quality services, and implementing software engineering practices. The candidate should have 7+ years of C# .NET experience, knowledge of Agile process, and strong communication skills. Preferred qualifications include people management experience, understanding of IAM concepts, and proficiency in microservice and API architectures.

Engineering Manager, Shared Revenue Services - Hybrid, Poland

Company: Clari

Location: Other US Location

Posted Feb 03, 2025

Clari's Revenue platform offers forecasting accuracy and visibility for revenue performance, helping companies like Okta, Adobe, Workday, and Zoom meet or exceed their sales goals. The Engineering Team at Clari is dedicated to building an enterprise-grade platform for critical business processes, with a focus on innovation and collaboration. They are seeking an Engineering Manager with leadership skills, experience in building enterprise-grade services, and a passion for mentoring engineers. The role involves shaping the strategy and roadmap of Shared Revenue Services, leading and mentoring engineers, and collaborating with global product and engineering teams. The position is hybrid, requiring onsite presence in Kraków, Poland.

HR Generalist

Company: PSI CRO

Location: Other US Location

Posted Feb 03, 2025

PSI, a reputable and stable CRO with 25 years of experience in the pharmaceutical industry, is seeking an HR professional to manage pre-employment formalities, employee benefits, HR policies, and staff attendance. The role involves recruitment, training, and payroll management. The ideal candidate should have a degree in HR, experience in international HR activities, knowledge of Japanese labor law, and industry experience in Clinical Research, Pharma, or Biotech. Strong PC skills, communication abilities, and the capacity to work in an international environment are essential.

Senior Helpdesk Technician

Company: Reveleer

Location: Other US Location

Posted Feb 03, 2025

Reveleer, a data and analytics company transforming healthcare, is seeking a Senior Helpdesk Technician with extensive Microsoft ecosystem experience. The role involves providing technical support, managing Active Directory, Azure AD, and other Microsoft tools, assisting with cloud platforms, troubleshooting hardware/software issues, and collaborating with cross-functional teams. Required qualifications include strong Microsoft technology experience, cloud environment expertise, user support across hybrid environments, familiarity with IT service management tools, and excellent problem-solving skills. Preferred qualifications include healthcare industry experience, technical certifications, and security tools experience. The company offers a competitive salary, medical insurance, generous PTO, provident fund, gratuity schemes, and opportunities to work with US colleagues.

Senior Analyst, Detection Engineer

Company: McDonald’s Global Technology

Location: Other US Location

Posted Feb 03, 2025

McDonald's is seeking a Detection Engineer to enhance the company's threat detection capabilities. The role involves collaborating with global technology teams, service partners, and business leaders to assess detection gaps and develop, deploy, and maintain global threat detection capabilities. The ideal candidate should have 4+ years of hands-on experience in security operations, including detection engineering, threat hunting, incident response, and digital forensics. They should be familiar with frameworks like MITRE ATT&CK and the Cyber Kill Chain, and have experience with enterprise security services such as EDR, SIEM, Email Security Gateways, and SOAR. The role offers an opportunity to learn, grow, and make a significant impact on a global brand.

Business Account Executive

Company: Spectrum

Location: Other US Location

Posted Feb 03, 2025

The Business Account Executive role involves selling primary and ancillary communications solutions to small and medium-sized businesses within a specified territory. The AE is responsible for generating new customers and meeting sales goals through prospecting and selling bundled services. They develop and implement a Territory Plan to expand the customer base, maintain accurate sales records, and meet performance standards. The role requires a Bachelor's degree in business, marketing, or a related field, and preferred qualifications include outside sales experience and a proven sales history. The company offers a comprehensive benefits package and values diversity and equal opportunities.

Account Director

Company: BlackLine

Location: Other US Location

Posted Feb 03, 2025

BlackLine is a leading provider of cloud software that automates and controls the entire financial close process. The company is committed to modernizing the finance and accounting function, delivering innovative solutions, and empowering accounting and finance leaders worldwide. The Account Manager role involves managing client relationships, ensuring satisfaction and retention, and achieving sales targets. The ideal candidate should have 5+ years of account management or sales experience, strong relationship building skills, and a proven history of meeting quotas. BlackLine fosters a culture of adventure, innovation, and diversity, offering professional development opportunities and an inclusive work environment.

Client Relationship Manager

Company: CSC

Location: Other US Location

Posted Feb 03, 2025

CSC is seeking a Client Relationship Manager for their Client Services in the Cayman Islands. The role involves managing a portfolio of clients, training junior staff, and providing support to senior management. The CRM will oversee projects related to reporting, onboarding, and offboarding of clients. The ideal candidate should have 4+ years of relevant senior corporate administration experience, understanding of corporate structures and local regulations, and proficiency in using systems like CAP, CORIS, ViewPoint, Excel, Word, Outlook, and Microsoft Teams. CSC is a global leader in providing tech-enabled corporate and fund solutions, with a commitment to diversity and employee development. The company offers competitive benefits and opportunities for career growth.

Customer Implementation Consultant

Company: Deputy

Location: Other US Location

Posted Feb 03, 2025

Deputy, a global SaaS workforce management company, is improving the world of work for hourly workers. The company, backed by top global investors and recently achieving Unicorn status, serves over 15 million workers and 375,000 workplaces across 100+ countries. As a Customer Implementation Consultant, you'll manage end-to-end delivery and implementation of complex projects for Deputy's enterprise customers, act as a trusted advisor, and collaborate with Solutions Architects to design custom solutions. The role requires 3+ years of professional experience in delivery, implementation, or project management, strong understanding of enterprise SaaS applications, and excellent organizational, documentation, and prioritization capabilities.

Category Manager, Direct Materials

Company: McCain Foods

Location: Other US Location

Posted Feb 03, 2025

McCain Foods, a family-owned company with over 60 years of experience, is seeking a Category Manager for Direct Materials to strengthen their GB Procurement and Supply Chain function. The role involves core procurement activities across edible oils, dairy batters and coatings, and packaging. The successful candidate will work closely with McCain's GB plants to develop a high-performing, cost-competitive, consistent, and reliable raw material supply base. They will also be responsible for managing relationships with key raw material suppliers, implementing a strong commodity strategy, and delivering key targets of the procurement organization. McCain offers a generous salary, benefits, and opportunities for growth and progression.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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