Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Game Designer

Company: Gameloft

Location: Other US Location

Posted Feb 02, 2025

Gameloft, a leading game development and publishing company, is seeking a Game Designer with over 2 years of experience. The role involves designing games, evaluating diverse media for design ideas, ensuring gameplay success, developing virtual features, and collaborating with team members. The company offers a competitive salary, benefits, and a dynamic work environment. The ideal candidate should be fluent in English, have knowledge of game design mechanics, and possess skills in Unity, Unreal Engine, or similar platforms.

Product Training & Change Management Specialist

Company: AppZen

Location: Other US Location

Posted Feb 02, 2025

AppZen, a leader in autonomous spend management software, is seeking a Training and Change Management Specialist. The role involves developing and implementing change management strategies, conducting impact assessments, engaging stakeholders, and fostering a culture of continuous improvement. The ideal candidate should have proven experience in training and change management, excellent communication skills, and the ability to work in a fast-paced environment.

Senior Marketing Manager, National Accounts

Company: MetLife

Location: Other US Location

Posted Feb 02, 2025

MetLife is seeking a Senior Customer Marketing Manager for a hybrid role in Bridgewater, NJ. The role involves partnering with internal teams and external agency partners to deliver compelling communications and strategies that drive business impact. The candidate will focus on late sales cycle and DEI strategy, creating powerful MetLife stories, and enhancing the customer experience. Key responsibilities include understanding customer challenges, innovating marketing approaches, and translating organizational needs into actionable strategies. The ideal candidate will have 68+ years of diverse marketing experience, a breadth of marketing expertise, and a commitment to high-quality communications. MetLife offers competitive benefits and a drug-free workplace.

Senior Accountant, Financial Accounting

Company: ServiceRocket

Location: Other US Location

Posted Feb 02, 2025

ServiceRocket, a global tech-enabled services company, is seeking a global accountant to manage financial accounting functions for multiple subsidiaries. The role involves generating payroll, processing payroll journals, managing suppliers' payments, supporting global team queries, and handling sales order processing. The ideal candidate should be detail-oriented, autonomous, proficient in Excel and MS Office, have good communication skills, and be a great team player. Qualifications include a BA/BS in Finance/Accounting, professional qualification (CA/CPA), knowledge of accounting standards, and 5+ years of global accounting experience. Perks include share in company profits, stock options, health insurance, retirement plan, career pathways, and generous allowances. The company values diversity and inclusion, and only shortlisted candidates will be notified.

Tax Manager (Flowthough/Partnership)

Company: BPM LLP

Location: Other US Location

Posted Feb 02, 2025

BPM is a forward-thinking, full-service accounting firm that prioritizes its people and community. They offer comprehensive assurance, tax, and consulting services to businesses worldwide. With 15 offices across the US, they serve emerging and midcap businesses, as well as high-net-worth individuals in various industries. BPM India, a subsidiary of BPM LLP, is one of the largest California-based accounting and consulting firms, ranking in the top 34 nationally. They are seeking a CPA or EA with 7+ years of public accounting tax experience for a tax compliance role, involving review of tax returns, consulting services, and innovative financial planning. The ideal candidate will have a BSBA in Accounting, Finance, or a related field, extensive experience with flowthrough taxation, and strong analytical, communication, and project management skills.

AI Scientist - Computer Vision (KR)

Company: Gauss Labs

Location: Other US Location

Posted Feb 02, 2025

Gauss Labs is seeking experienced AI Scientists with a strong background in Computer Vision R&D. The ideal candidate should have a PhD or MS in a relevant field, 5+ years of exceptional ML and CV research experience, and a proven track record of scientific publications in top venues. They should be proficient in Python and have hands-on experience with large-scale ML systems. Responsibilities include developing cutting-edge ML and CV algorithms, collaborating with other AI scientists, working with software engineers for scaling and productization, and contributing to Gauss Labs' intellectual property and research advancement.

Project Manager

Company: Four Eyes Financial

Location: Other US Location

Posted Feb 02, 2025

Four Eyes, a high-growth RegTech company based in New Brunswick, is seeking an ambitious Project Manager to join their internal client success and operations team. The successful candidate will onboard clients, lead product delivery, and ensure client requirements align with the company's pace of delivery. They will also contribute to increasing the efficiency of product development processes, manage stakeholder communications, and champion Project Management best practices. The ideal candidate should have proven leadership experience, a postsecondary degree, and proficiency in managing responsibilities and deadlines with limited supervision. Bonus points for prior experience with Scrum/Agile methodologies and understanding of software development lifecycle models.

PreSales Specialist- India Channel Business

Company: Motorola Solutions

Location: Other US Location

Posted Feb 02, 2025

Motorola Solutions is seeking a sales engineering professional with a Bachelors degree in Engineering, preferably in Telecommunications, and at least 5 years of experience. The role involves understanding customer requirements, proposing solutions, and positioning Motorola's products. The candidate should have strong knowledge of telecommunications technologies, IP networking architecture, and security. Excellent communication skills are required to present complex topics to both technical and nontechnical audiences. The role also involves growing the market, coordinating technical support, and working with regulatory agencies for product approvals.

Principal Solutions Architect EMEA

Company: SnapLogic

Location: Other US Location

Posted Feb 02, 2025

SnapLogic is seeking a customer-centric, technically-driven Principal Architect to lead enterprise-grade integration solutions in a professional services environment. The role involves client engagement, solution architecture, driving technical excellence, fostering growth in capabilities, and evangelizing SnapLogic best practices. The Principal Architect will supervise and mentor teams, develop and share best practices, drive innovation, and maintain expertise in cloud platforms, integration technologies, and enterprise integration patterns.

Senior Support Engineer-Dynatrace

Company: EchoStar

Location: Other US Location

Posted Feb 02, 2025

EchoStar is a company that offers a wide range of connectivity services including satellite television, livestreaming, on-demand programming, smart home installation, mobile plans, and products. The company's technology teams are innovative, challenging the status quo and developing capabilities across industries. The job role involves effective incident management, proactive identification of production issues, and ensuring system health. The ideal candidate should have an engineering degree with 3+ years of experience in application support, Dynatrace experience, SQL queries experience, Python programming, AWS knowledge, and good analytical skills. Benefits include employee stock purchase, term insurance, health insurance, training reimbursement, gratuity, mobile and internet reimbursement, and team outings.

Health Care Professional - Strategy Lead (MASH)

Company: Novo Nordisk

Location: Other US Location

Posted Feb 02, 2025

The text describes a job posting for a HCP Strategy Lead MASH position at Novo Nordisk. The role involves shaping an insights-driven HCP marketing strategy, KOL engagement strategy, and patient advocacy strategy. The individual will be responsible for developing brand therapy area strategic objectives, HCP activation and experience strategy, and ensuring consistency of brand therapy area vision and messaging across all touchpoints. They will also lead thought leadership programs, KOL engagement strategies, and early market education initiatives. The role requires a Bachelor's degree, preferably a Master's, and 12+ years of experience in sales, brand management, and marketing within the pharmaceutical industry. Proven knowledge of the pharmaceutical industry, HCP marketing experience, and strong strategic thinking and analytical skills are essential. The company values diversity and inclusivity, committing to an inclusive recruitment process and equality of opportunity for all job applicants.

Payroll Specialist

Company: Sophos

Location: Other US Location

Posted Feb 02, 2025

Sophos, a global cybersecurity leader, is seeking a Payroll Specialist for its Romanian Entity. The role involves end-to-end payroll processing, managing outsourced payroll providers, administering employee benefits, and ensuring compliance with local regulations. The ideal candidate should have at least 3 years of international payroll experience, strong technical knowledge of Romanian payroll, and excellent interpersonal skills. Sophos offers a remote-first working model, employee-led diversity networks, and various wellbeing initiatives.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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