Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Buyer II (Ref2587N)

Company: Elbit Systems of America

Location: Other US Location

Posted Feb 02, 2025

Elbit Systems of America is a leading provider of high-performance products, systems, and support services for defense, homeland security, commercial aviation, and medical instrumentation markets. The company is dedicated to supporting the safety and security of the United States. The Buyer II role involves evaluating requisitions, conferring with technical personnel, determining the best sources of supply, awarding purchase orders, and working with departments to complete purchases in accordance with company and government regulations. The company offers competitive compensation, 401k program, robust medical, dental, and disability coverage, flexible vacation and PTO, paid parental leave, and a generous employee referral program. Elbit Systems of America is committed to equal opportunity employment and providing reasonable accommodations for individuals with disabilities.

Senior Key Account Manager (E-commerce Advisor)

Company: Allegro

Location: Other US Location

Posted Feb 02, 2025

The job posting is for a full-time fixed-term contract role involving acquiring and onboarding sellers to the One Fulfillment by Allegro service. Responsibilities include preparing commercial offers, initiating sales campaigns, maintaining seller relationships, and achieving sales targets. The company is building an ecommerce platform for small and medium-sized Polish businesses, offering a hybrid work model, annual bonus, fringe benefits, English classes, and a high degree of autonomy. The ideal candidate has B2B customer service, sales, and online marketing experience, is ambitious, and possesses excellent communication skills.

Accounts Assistant x 2

Company: Amber Labs

Location: Other US Location

Posted Feb 02, 2025

Amber Labs, a UK and European technology consultancy, is seeking two Accounts Assistants. The role involves supporting finance operations, daily bank reconciliation, purchase ledger processing, employee expense management, and credit card transactions. The ideal candidate should have 2-3 years of finance admin experience and strong communication, interpersonal, and computer skills. Benefits include private medical insurance, pension plan, flexible work environment, and opportunities for career advancement. The company is committed to diversity, inclusion, and employee growth.

Principal Platform Engineer (Cortex XDR)

Company: Palo Alto Networks

Location: Other US Location

Posted Feb 02, 2025

Palo Alto Networks is seeking a skilled Platform Engineer to join their Cortex XDR infrastructure team. The role involves developing automation infrastructure and cloud-based tools for research, development, and QA departments. The engineer will enhance development and automation experience, eliminate manual efforts, and introduce new development operations for continuous integration, scalability, and durability using advanced cloud services. The ideal candidate should have at least 4 years of hands-on experience in platform, infra, ops, or DevOps engineering, with expertise in cloud services, serverless components, infrastructure as code tools, containerization technologies, SCM methodologies, and CI tools. The engineer will utilize modern technologies, design and implement next-generation platforms automation frameworks, develop a cloud-based test execution system, and provide tools for scaling up product lifecycle phases.

Senior Global Program Manager

Company: Amgen

Location: Other US Location

Posted Feb 02, 2025

Amgen is seeking an Associate IS Network Engineer to join their team. The role involves managing and maintaining complex network infrastructure, collaborating with other IT teams, and staying updated on the latest network technologies. The ideal candidate will have a Bachelor's degree or equivalent experience, strong understanding of routing, switching, WAN, and SDWAN, and experience with network automation tools. Amgen offers a competitive benefits package, including health and welfare plans, financial plans, work-life balance, and career development opportunities.

Pre-Sales Consultant

Company: Devoteam

Location: Other US Location

Posted Feb 02, 2025

Devoteam is a leading technology consulting firm with over 7000 professionals across EMEA. They specialize in digital transformation, improving business performance, and building IT infrastructure. The company values practicality, passion, commitment, engagement, learning, and delivery. They are currently seeking a Business Information Technology graduate with excellent English skills, problem-solving abilities, and experience in handling RFPs, building technical proposals, and requirement gathering. The ideal candidate should be a fast learner and have a Bachelor's degree in BIT or a related field. ITIL certification is preferred.

Senior Agile Project Manager

Company: Telefónica Tech

Location: Other US Location

Posted Feb 02, 2025

Telefónica Tech, a leading NextGen Tech solutions provider, is seeking an Agile Project Manager. The role involves managing projects using Scrum methodology, coordinating resources, running meetings, coaching clients, managing budgets, and handling project risks. The ideal candidate should have a working understanding of agile principles, demonstrable experience as a Scrum Master, budget management skills, excellent communication, and people skills. Experience in Data Analytics/Data Warehousing projects is preferred. The company values openness, trust, and boldness, and is recognized by top tech partners like Microsoft, HP, Palo Alto, CrowdStrike, and Fortinet.

Product Engineer

Company: P.J. Wallbank Springs, Inc.

Location: Other US Location

Posted Feb 02, 2025

Wallbank Industrial is seeking a Product Engineer to design and develop optimized spring assembly designs, interface with customers, and champion the APQP process. The ideal candidate is passionate, analytical, and has a strong interest in advancing their career with the organization. The role offers competitive compensation, growth opportunities, and a commitment to community involvement. The position is based in Port Huron, Michigan.

Specialist, Account Management

Company: Delivery Hero

Location: Other US Location

Posted Feb 02, 2025

foodpanda, a subsidiary of Delivery Hero, is seeking a dynamic individual with at least 1 year of work experience and strong Excel skills. The role involves managing vendor relationships, negotiating contracts, resolving issues, and expanding customer relationships. The successful candidate will be a doer, adaptable to change, and hold a bachelors or masters degree.

Head of Product

Company: Pennylane

Location: Other US Location

Posted Feb 02, 2025

Pennylane is a rapidly growing Fintech in France, aiming to become the most beloved financial Operating System for French SMEs and soon European ones. They offer an accounting and financial software that helps entrepreneurs manage tasks and access key financial information. Pennylane has over 200,000 SMEs and 3,500 accounting firms using their platform in France. They are seeking a seasoned product leader to lead and scale their SME track organization, driving product strategy and ensuring successful execution across all product initiatives.

Accountant

Company: Delivery Hero

Location: Other US Location

Posted Feb 02, 2025

The company, founded in Kuwait in 2004 and acquired by Delivery Hero in 2015, is a leading local tech organization in the MENA region. With over 4500 employees across 9 countries, it delivers food and groceries to customers in 30 minutes or less. The company is part of the Delivery Hero Group, operating in 70+ countries worldwide. The Accountant role involves ensuring financial accuracy, maintaining general ledger accounts, and preparing financial reports. The ideal candidate should have a Bachelor's degree in Accounting or Finance, proven experience, and knowledge of accounting standards and regulations.

Administration Specialist (cat. protette L.68/99 )

Company: Delta Electronics Americas

Location: Other US Location

Posted Feb 02, 2025

Delta, founded in 1971, is a global leader in power supplies and thermal management products. The company offers smart energy-saving systems and solutions for various industries, including industrial automation, building automation, telecom, power, data center infrastructure, EV charging, renewable energy, energy storage, and display. Delta is committed to sustainability and has received numerous global awards for its business achievements, innovative technologies, and dedication to ESG. The company is looking for an Admin Specialist to support its growth with diverse admin tasks, including business travel services, invoice processing, and operational support. The role offers a challenging field of activity in a motivated team, an international business environment, and a customer-focused and modern company.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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