Exceptional Customer Service Jobs in Other US Location

1,423,778 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Senior UX Specialist - Talent Pipeline

Company: Apply Digital

Location: Other US Location

Posted Feb 02, 2025

Apply Digital is a global digital transformation partner, offering services in business transformation strategy, product design and development, commerce platform engineering, data intelligence, and change management. With over 650 team members across nine cities, they help enterprise businesses implement composable tech as part of their digital transformation journey. They emphasize a One Team approach, operating within a pod structure, and value a safe, empowered, respectful, and fun community. They are currently seeking a Senior UX Specialist with at least 5 years of experience in UX design, product design, information architecture, or a similar role, with a focus on UX research. The role involves leading user research activities, translating customer requirements into user-centered design solutions, and collaborating with various teams throughout the product lifecycle.

Network Senior ICT Engineer - Carrier

Company: Deutsche Telekom IT Solutions Slovakia

Location: Other US Location

Posted Feb 02, 2025

Deutsche Telekom IT Solutions Slovakia, formerly TSystems Slovakia, is a major employer in the Košice region with over 3900 employees. The company aims to continuously improve and innovate in providing information and communication technology services. The job description involves planning, designing, and implementing complex network systems, identifying and solving problems, and administering network and security systems. The ideal candidate should have a Masters degree, extensive IT administration experience, and certifications in Coriant and ECIRibbon. Proficiency in English and German is required, with German being a significant advantage. The company offers a competitive salary, extensive benefits, and a focus on work-life balance.

Enterprise Architect - Telecom (OSS/BSS) - R01545143

Company: Brillio

Location: Other US Location

Posted Feb 02, 2025

The job posting is for an experienced Enterprise Architect with expertise in the Telecom domain, particularly in OSSBSS transformation programs. The role requires in-depth knowledge of designing and implementing scalable, secure, and high-performance solutions, especially in cloud-native environments. The ideal candidate should have strong experience in building cloud-native microservices-based web applications, microservices architectures, cloud-native architectures, event-driven architectures, APIs, domain-driven design, serverless, Kubernetes, Docker, and DevOps practices. They should also have hands-on experience with Spring Boot, ReactJS, Java containers, SQL/NoSQL databases, and APM. The candidate should have demonstrated experience in legacy transformation and IT modernization, and be able to lead the design and development of cloud-native microservices-based web applications. Good communication skills, customer service, and teamwork are also required. Preferred skills include certification in TOGAF or any EA framework, domain understanding in Telecom ISV, experience in Agile Testing, TDD, BDD, Cucumber, and Mocking Frameworks, and exposure to secure coding.

NATO SEA SPARROW NSSMS (MK57) Technician (28)- 160328

Company: ELS, Inc.

Location: Other US Location

Posted Feb 02, 2025

ELS is an employee-owned small business that provides professional and engineering support services to the US Navy. They pride themselves on delivering high-quality products and solutions to their customers. The company focuses on hiring, developing, and retaining a highly qualified staff of professionals. The position in question is specifically related to the NATO SEASPARROW Surface Missile System (NSSMS) Mk 57. The employee will conduct research and comprehensive design studies, evaluate performance, and incorporate technological advances into assigned projects. They will also prepare and update technical documentation, provide technical evaluations and solutions to fleet problems, and maintain knowledge of relevant technical information and hardware/software upgrades.

Client Executive

Company: OneDigital Health

Location: Other US Location

Posted Feb 02, 2025

OneDigital is a company that values authenticity and growth, offering a people-first culture. They are currently seeking a Client Executive to develop new business opportunities, close sales, and manage an assigned book of business. The role requires excellent communication skills, leadership abilities, and a strong understanding of health care reform and insurance products. The company offers competitive compensation, benefits, and opportunities for professional development.

Senior Software Engineer (Remote-NZ)

Company: BuildZoom

Location: Other US Location

Posted Feb 02, 2025

BuildZoom, a New Zealand-based company, is modernizing the construction industry by guiding clients through the construction process and ensuring accountability and transparency. They are a data company at heart, ingesting vast volumes of construction and real estate data to gain deep insights into the marketplace. They are building analytics capabilities, a recommendations engine, and sophisticated UX workflows. The role requires 3+ years of hands-on software engineering experience, exceptional communication skills, and a generalist interest in web development, DevOps, and data engineering. The company values drive, self-improvement, collaboration, quantitative decision-making, and being scrappy and tenacious.

Live Streaming & VOD SME

Company: Vodastra Technologies

Location: Other US Location

Posted Feb 02, 2025

Tata Consultancy Services (TCS) is seeking a Video on Demand (VOD) Subject Matter Expert (SME) with 4-6 years of experience for a full-time role in Milford Center, OH. The ideal candidate will oversee team operations, maintain meticulous oversight of case tickets, conduct quality analyses, and identify workflow enhancements. Familiarity with metadata standards, video-audio codecs, and container formats is required. The role involves working with content management systems, data analysis tools, and IBM Aspera for file transfers. The salary range is $60,000-$80,000 per year. TCS encourages passionate individuals who thrive in a dynamic, results-oriented environment to apply.

Business Development and Channel Executive

Company: Promethean

Location: Other US Location

Posted Feb 02, 2025

Promethean, a global leader in edtech, is seeking a Business Development and Channel Executive to drive panel sales in the UK. The role involves presenting the Promethean value proposition to MATs, colleges, and strategic opportunities. The candidate should have extensive sales experience in education or technology, in-depth knowledge of Promethean products, and exceptional communication skills. The role requires managing relationships with end-user customers and partners, developing strategic plans, and providing professional development opportunities. Promethean offers a competitive benefits package and is committed to diversity and inclusion.

MDM Senior Engineer

Company: Takeda

Location: Other US Location

Posted Feb 02, 2025

Takeda, a global leader in digital transformation, invites candidates to join their Innovation Capability Center (ICC) in Bengaluru. The MDM Senior Engineer role involves collaborating on MDM strategy, partnering with stakeholders, and driving the implementation of MDM technologies. Takeda offers competitive compensation, flexible work environment, comprehensive healthcare insurance, and diverse learning platforms. The company is committed to creating an inclusive workplace and improving the lives of patients.

Implementation & Training Associate

Company: Privia Health

Location: Other US Location

Posted Feb 02, 2025

Privia Health is a technology-driven national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care. The Implementation & Training Associate role involves partnering with and launching assigned practices into Privia Medical Group, providing project management and training support, setting practices up for long-term success, and managing multiple projects simultaneously. The role requires a Bachelor's degree, 2+ years of experience in practice management or EHR implementation, and technical project management skills in a healthcare setting. The salary range is $70,000 to $78,000 in base pay, with an annual bonus eligibility of 10%. Privia Health is committed to fostering a diverse and inclusive work environment.

Solution Sales Specialist - BitTitan

Company: Idera

Location: Other US Location

Posted Feb 02, 2025

BitTitan, a company specializing in cloud technology solutions, is hiring a Solutions Sales Specialist. The role involves achieving revenue targets, developing clients and partners, and closing new opportunities. BitTitan's MigrationWiz is the industry-leading SaaS solution for mailbox, document, public folder, and Microsoft Teams migrations. The company has successfully migrated over 25 million users to the cloud for 46,000 customers in 188 countries, supporting leading cloud ecosystems including Microsoft, Amazon, Google, and ServiceNow.

Strategic Partner Manager, ANZ - Sydney

Company: Aircall

Location: Other US Location

Posted Feb 02, 2025

Aircall, a company valued at over $220 million since 2015, is seeking a dynamic Strategic Partner Manager for its Sydney office. The role involves driving partner growth, developing strategies for market expansion, and managing a portfolio of partners. The ideal candidate should be tech-savvy, a team player, analytically minded, and a strong communicator. Aircall offers a unique work environment with a focus on diversity, equity, and inclusion, and provides competitive compensation and benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages