Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Temenos Implementation Specialist (Tech Lead)

Company: Unlimit

Location: Other US Location

Posted Feb 02, 2025

Unlimit, a global fintech company founded in 2009, is seeking a Temenos Implementation Specialist Tech Lead. This role involves leading the design and implementation of Temenos solutions, ensuring they meet business requirements and align with Unlimit's strategic goals. The successful candidate will also guide and mentor junior team members, oversee system development and integration, and ensure adherence to payment standards. Requirements include 6+ years of experience in the Temenos environment, advanced knowledge of Temenos modules, strong understanding of databases and cloud platforms, and solid banking knowledge.

Principal Engineer, VLSI Design Engineering

Company: Western Digital

Location: Other US Location

Posted Feb 02, 2025

Western Digital is a technology company that powers global innovation and pushes the boundaries of technology. They offer a wide range of storage devices and platforms for businesses and consumers. The Memory Technology Group, a part of the Legacy SanDisk Engineering Organization, is looking for an experienced Staff Engineer to lead and deliver projects for their Memory Design team. The ideal candidate will have a strong background in digital design, NAND flash memory, and excellent communication skills. Western Digital is committed to providing equal opportunities and thrives on diversity.

Technical Customer Manager

Company: Western Digital

Location: Other US Location

Posted Feb 02, 2025

Western Digital is a technology company that empowers global innovation and pushes the boundaries of technology. They offer a wide range of storage devices and platforms for businesses and consumers, and are a key partner to many large organizations. The company is currently seeking a Technical Customer Management (TCM) professional with a strong storage device background, preferably with SSD/Flash product experience. The TCM will be responsible for driving customer qualifications, managing qualification activities, and supporting prequalification activities. The ideal candidate will have a minimum of 2 years of customer interaction experience, engineering educational background, and protocol reliability, firmware, or hardware knowledge. Western Digital values diversity and is committed to an inclusive environment.

Tech Recruiter

Company: Apify

Location: Other US Location

Posted Feb 02, 2025

Apify, a web automation startup, is seeking a Junior Talent Acquisition Partner. The role involves sourcing talent, building relationships, and creating memorable candidate experiences. The ideal candidate is a people person, proficient in LinkedIn, creative, curious about technology, and confident in English. Apify offers a full-time position in Prague or Brno with flexible working hours, stock options, and a range of perks including team buildings, hardware budget, and free lunches.

Project Sales Executive

Company: Fire Safety and Protection, LLC

Location: Other US Location

Posted Feb 02, 2025

Fire Safety and Protection LLC (FSP) is seeking a dynamic Project Sales Executive with a strong background in fire protection systems and a proven ability to generate and close sales opportunities. The role involves identifying new business opportunities, developing and executing a strategic sales plan, building and maintaining relationships with industry stakeholders, collaborating with project teams, serving as the primary point of contact for clients, and staying informed about the latest products, technologies, and regulations related to Fire Alarm Systems. FSP offers a competitive salary, bonuses, ongoing training, career growth opportunities, and comprehensive benefits. The company values its employees, promotes a supportive culture, and is committed to ensuring a safe and productive working environment.

Jr. Strategic Account Manager

Company: Prime Power Services, Inc.

Location: Other US Location

Posted Feb 02, 2025

Prime Power Services Inc is seeking a dynamic and self-motivated Jr Strategic Account Manager to join their team. The role involves strategic selling of Prime Power products and services, developing and expanding sales territories, and managing assigned accounts. The company is the Southeast's leading provider of power generation maintenance and engineering services, focusing on healthcare, data center, and property management industries. They offer competitive compensation, career advancement opportunities, and a collaborative team environment. The ideal candidate should have strong communication skills, the ability to build long-term relationships, and a fundamental understanding of electricity and power. No more than 2 years of technical sales experience is required, but a GED or Associates degree is preferred.

Senior Customer Success Manager, Migration Advisory Specialist - APAC Region

Company: Azul

Location: Other US Location

Posted Feb 02, 2025

The Senior Customer Success Manager, Migration Advisory Specialist for the APAC region, plays a vital role in ensuring customers in India, ASEAN, Japan, China, and Australia-New Zealand achieve their goals with Azul's software. The role involves customer onboarding, migration support, partner enablement, technical advisory, content development, customer advocacy, customer intelligence, event coordination, operational excellence, and strategic account management. The ideal candidate should have a passion for delivering positive customer experiences, strong communication skills, organizational abilities, adaptability, problem-solving skills, technical coordination proficiency, technical knowledge, and regional expertise. The role requires a Bachelor's degree, 10+ years of industry experience, 5+ years in customer-facing technical management, extensive Java expertise, scripting and tools experience, strong project management capabilities, and knowledge of Linux and other operating systems. The role can be based remotely in Bangalore, Mumbai, or Delhi, India.

APAC Senior Marketing Manager (Demand generation/Ecommerce)

Company: Western Digital

Location: Other US Location

Posted Feb 02, 2025

Western Digital, a technology company, is seeking a Senior APAC Marketing Manager for Demand Generation and Ecommerce. The role involves leading trade marketing initiatives, developing consumer marketing strategies, and managing ecommerce and social commerce initiatives. The ideal candidate should have a Bachelor's degree in Marketing or related field, 6+ years of experience in trade marketing, and a proven track record in APAC markets. They should also have strong analytical skills, leadership experience, and knowledge of APAC market trends and ecommerce landscape.

Engineering Manager, Voice Platform

Company: Capital One

Location: Other US Location

Posted Feb 02, 2025

Capital One is seeking an Engineering Manager for the Voice Platform in Nottingham, UK. The role involves overseeing daily operations, leading a cross-functional team, working closely with Amazon, and supporting team development. The ideal candidate will have experience in leading engineering teams, empathy for engineers, and the ability to communicate effectively. The position offers opportunities to work with Amazon Connect, build solutions in AWS, and solve real-world problems in a regulated Financial Services setting. The role is permanent with a hybrid working model, and Capital One provides competitive benefits and career progression opportunities.

Software Engineer, IN

Company: Dazn

Location: Other US Location

Posted Feb 02, 2025

DAZN, a global sports streaming platform, is seeking a talented Software Engineer to lead the development of user engagement features. The role involves delivering high-quality code, collaborating with cross-functional teams, and continuously improving software deployment. DAZN values ambition, innovation, passion, bravery, and supportiveness, fostering an inclusive environment that encourages diversity and equal opportunities.

Senior Systems Analyst

Company: Dazn

Location: Other US Location

Posted Feb 02, 2025

DAZN, a global sports streaming platform, is seeking a talented Software Engineer to lead the development of user engagement features. The role involves delivering high-quality code, collaborating with cross-functional teams, and continuously improving software deployment. DAZN values ambition, innovation, passion, bravery, and supportiveness, fostering an inclusive environment that encourages diversity and equal opportunities.

Entry Level Sales Representative

Company: The Acquisition Group

Location: Other US Location

Posted Feb 02, 2025

The Acquisition Group is inviting dedicated and goal-oriented professionals to join their prestigious team as Direct Sales Representatives for TELUS Communications. The role involves interacting with potential clients, promoting products, and closing sales. Key responsibilities include approaching clients professionally, presenting product value, addressing inquiries, and maintaining sales records. The company offers competitive compensation, comprehensive training, career growth opportunities, and flexible scheduling.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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