Exceptional Customer Service Jobs in Remote

391,875 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Remote area.

design build manage and modernize

Especialista de Backup

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 24, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They offer a dynamic role as a System Administrator, where one solves complex problems, identifies potential future issues, and works with major clients across various industries. The job involves managing systems data, providing solutions, ensuring security compliance, and collaborating with a diverse team. Kyndryl promotes career growth, offering opportunities from Junior System Administrator to Architect, with hands-on experience and learning opportunities. They value diversity and inclusivity, fostering an environment where employees can bring their whole selves to work.

View Details Apply on The Muse
Patient Recruitment & Engagement Lead global Patient Recruitment strategies strong leadership and training skills

Patient Recruitment & Engagement Lead (remote)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific's PPD division is seeking a Patient Recruitment & Engagement Lead. This role involves managing global Patient Recruitment strategies for drug trials, leading implementation of recruitment strategies, collaborating with clinical teams, maintaining compliance, and overseeing project financials. The ideal candidate should have a Bachelor's degree, previous patient recruitment experience, and strong leadership, project management, and communication skills. The position is home-based in the US, UK, Italy, France, or Spain, with a salary range of $100,000 - $140,000 USD. Thermo Fisher Scientific offers competitive benefits and a mission to make the world healthier, cleaner, and safer.

View Details Apply on The Muse

Sr Director, Compliance

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Named Account Executive

Company: Salesforce

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Manager, Actuary, Property & Specialty Analytics, Home State Indications

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Paralegal - Home Office

Company: Liberty Mutual Insurance

Location: Indianapolis, IN / Remote

Posted Jan 24, 2025

View Details Apply on The Muse
unwavering commitment to quality and safe products innovative and customer oriented promoting Pfizer's product portfolio

Senior Oncology Account Manager GU Fort Worth TX

Company: Pfizer

Location: Fort Worth, TX / Remote

Posted Jan 24, 2025

The Senior Oncology Account Specialist (SOAS) role at Pfizer involves promoting the company's product portfolio to healthcare providers, educating them on appropriate product use, and improving patient experience. The role requires a strong understanding of Pfizer's products and resources, and a demonstrated track record of success in pharmaceutical sales or oncology healthcare professional experience. Basic qualifications include a BA/BS degree, ability to travel, valid US driver's license, and minimum of 4 years of relevant experience. Preferred qualifications include oncology sales experience, master's degree, and advanced healthcare professional degree.

View Details Apply on The Muse

Sr CRA (Level I) - FSP, Oncology Exp required

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse
help build a better Internet technical customer advocate broad knowledge of Internet performance and security technology

Senior Named Solutions Engineer

Company: Cloudflare

Location: Remote

Posted Jan 24, 2025

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a Solutions Engineer. The role involves technical sales, ensuring optimal business value, and creating scalable solutions for customers. The ideal candidate should have a broad knowledge of Internet performance and security technology, excellent communication skills, and a passion for technology. Cloudflare values diversity and inclusiveness, offering a collaborative environment and opportunities for professional growth. The company is also recognized for its commitment to protecting the free and open Internet through initiatives like Project Galileo and the 1.1.1.1 public DNS resolver.

View Details Apply on The Muse

Senior ICF Medical Writing Project Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Represented Bodily Injury Adjuster - Remote NY/NJ/PA

Company: Allstate

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Senior Business Development Manager, APAC

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages

All Exceptional Customer Service Jobs 8,408 jobs All Jobs in Remote 6,232,230 jobs Exceptional Customer Service in Other US Location 5,420,675 jobs Exceptional Customer Service in New York City, NY 1,440,075 jobs Exceptional Customer Service in Multiple Locations 1,274,190 jobs Exceptional Customer Service in USA 1,140,298 jobs Exceptional Customer Service in Washington DC 878,375 jobs Exceptional Customer Service in Chicago, IL 844,958 jobs Travel in Remote 79,922 jobs Full Time in Remote 46,687 jobs Retirement Plan in Remote 43,124 jobs 401(K) in Remote 38,310 jobs Health Insurance in Remote 35,548 jobs Life Insurance in Remote 33,616 jobs