Exceptional Customer Service Jobs in Remote

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Looking for Exceptional Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Remote area.

Engineer, Field Service (remote)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

The job posting is for a Field Service Engineer (FSE) position within the EMEA team, based in either France or a Nordic country. The role involves managing customers, delivering service activities like installations, repairs, and maintenance for the Bulk Elemental Analysis team. Key responsibilities include providing services both remotely and on-site, maintaining customer relationships, and creating service reports. The ideal candidate should have a professional background in Electronics/Engineering, experience in handling analytical equipment, and proficiency in English. The role offers excellent career progression, high-quality training, a competitive salary, and a full benefits package.

Payroll Specialist

Company: Labcorp

Location: Remote

Posted Jan 24, 2025

Labcorp is hiring a Payroll Specialist with 2-3+ years of experience. The role involves processing weekly payrolls, handling payroll entries, managing on-demand check requests, and conducting audits. The ideal candidate should have strong organizational skills, attention to detail, and proficiency in Excel and systems like Workday & ADP SmartCompliance. The position requires compliance with federal, state, and local regulations, and offers a pay range of $15-24 hourly. Labcorp is an Equal Opportunity Employer.

Senior Group Risk Analyst (US) Third Party Risk Management-Pre-Contract

Company: TD Bank

Location: Marlton, NJ / Remote

Posted Jan 24, 2025

TD Bank is offering a Senior Group Risk Analyst position in Mount Laurel, New Jersey, with a salary range of $68,640 - $112,320 USD. The role involves managing third-party risk and performance, ensuring compliance with regulatory requirements and TD Bank policies. The successful candidate will work in a dynamic environment, evolving and leading second line risk assessment methodology. Key responsibilities include supporting compliance to third-party regulations, staying updated on emerging trends, overseeing program execution, building relationships, and promoting a positive work environment. The role requires an undergraduate degree or professional certification and 5+ years of relevant experience in risk management.

Communications Advisor

Company: Kyndryl

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Corporate FP&A Analyst

Company: Robinhood

Location: New York, NY / Remote

Posted Jan 24, 2025

Robinhood Markets, a leading fintech company, is seeking a growth-minded External Reporting Financial Analyst. The role involves partnering with cross-functional teams, advising senior leadership during the quarterly earnings process, and providing crucial insights on the company's financial health. The analyst will also synthesize key financial and business insights, assess risks, and communicate them to leadership. Robinhood offers competitive compensation, health insurance, wellness benefits, and a supportive office environment. The company values diversity and inclusivity, and is looking for individuals passionate about democratizing finance.

Select Major Account Executive EST/CST - (NYC, NY)

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a NYSE-listed company, is seeking a remote sales professional for its Majors team. The role involves developing executive-level relationships with strategic accounts, managing end-to-end customer engagements, and demonstrating solution-based sales processes in complex campaigns. The ideal candidate should have 5+ years of full-cycle sales experience, a proven track record of over-achieving quotas, and the ability to handle enterprise deal sizes and C-Level relationships. They should also be comfortable with strategic outbound prospecting, have excellent interpersonal skills, and a passion for the operations world. Samsara offers competitive compensation, benefits, and a flexible working model.

Field/Onsite Winder C

Company: GE Vernova

Location: Chapel Hill, NC / Remote

Posted Jan 24, 2025

04P - Systems Administration

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 24, 2025

Senior Java Developer

Company: ServiceNow

Location: Montreal, Canada / Remote

Posted Jan 24, 2025

ServiceNow, founded in San Diego in 2004 by visionary engineer Fred Luddy, is a global market leader in AI-enhanced technology. The company's intelligent cloud-based platform connects people, systems, and processes to enable smarter, faster, and better ways of working. With over 8,100 clients, including 85% of the Fortune 500, ServiceNow continues to innovate and improve its product suite. The role involves creating high-quality, scalable code, working with product managers, implementing user-friendly software, and contributing to new product design and enhancement. Qualifications include 4+ years of Java or similar OO language experience, JavaScript proficiency, and familiarity with modern UI frameworks. The company values inclusivity and welcomes candidates from diverse backgrounds.

EHS Compliance Advisor

Company: Equinix, Inc

Location: Windsor, U.K. / Remote

Posted Jan 24, 2025

Equinix, a global digital infrastructure company, seeks an EHS Compliance Advisor. The role involves maintaining compliance with health and safety legislation, developing and implementing health and safety systems, conducting accident investigations, and managing corrective action trackers. The ideal candidate should have experience in operational occupational health and safety, risk assessments, and skilled communication. Equinix is committed to diversity and equal employment opportunities.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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