Exceptional Customer Service Jobs in USA
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Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.
Vice President of Customer Growth
Company: brightwheel
Location: USA
Posted Feb 28, 2025
Brightwheel, a leading technology brand in early education, is seeking an experienced VP of Customer Growth to lead and scale their Support, Onboarding, and Account Management teams. The ideal candidate will have 15+ years of experience in high-growth tech companies, a proven track record in driving customer retention and expansion, and strong cross-functional leadership skills. The role involves building and leading a 100+ person team, owning customer revenue and growth strategy, optimizing processes, leveraging data to drive impact, and fostering a high-performance sales-driven culture. Brightwheel offers a competitive compensation package and is committed to creating a diverse and inclusive work environment.
Sr Director - Product Marketing
Company: OpenX
Location: USA
Posted Feb 28, 2025
OpenX is a company focused on maximizing the economic potential of digital media companies through innovative ad marketplaces and technologies. The Senior Director of Product Marketing will play a crucial role in commercializing OpenX's offerings, leading go-to-market activities, and driving business objectives. The ideal candidate should have extensive experience in product marketing, B2B advertising, marketing technology, or SaaS, with a proven track record in SaaS product marketing. They should be able to simplify complex ideas, manage go-to-market strategies, and collaborate effectively with product management and sales teams. OpenX values teamwork, customer-centricity, ownership, transparency, and adaptability, and is committed to equal employment opportunities.
Staff Product Designer - New Products
Company: Webflow
Location: USA
Posted Feb 28, 2025
Webflow is seeking a Staff Product Designer for a new product offering. The role involves defining and shaping a new product area, working across teams to strategize, explore, validate, and build a solution. The ideal candidate will have a strong track record of launching user-centric products, operating at both strategic and tactical levels, and driving alignment across cross-functional teams. The role is remote-first, with tailored cash compensation based on geographic markets. The candidate will define design and launch sophisticated products, collaborate across pillars, present work to stakeholders, engage with customers, and elevate the craft of design at Webflow.
Leave Management Analyst
Company: Renaissance
Location: USA
Posted Feb 28, 2025
Renaissance is a global leader in preK12 education technology, offering solutions that help educators create personalized learning paths for students. The company values trust, collaboration, and employee advocacy. They are seeking a Leave Management Analyst with 5+ years of leave administration and benefits experience, and expert knowledge of LOA, ADA, and Workers Compensation Laws. The role involves optimizing leave processes, collaborating with various teams, and ensuring compliance with relevant laws. Renaissance offers competitive benefits, including health benefits, 401k, paid time off, and tuition reimbursement.
Marketing Content Manager
Company: Restaurant365
Location: USA
Posted Feb 28, 2025
Restaurant365 is a SaaS company revolutionizing the restaurant industry with its cloud-based platform for accounting and back-office operations. The company values its team members, fostering an environment for growth and skill enhancement. The Marketing Content Manager role is crucial in supporting content product, and demand generation departments. The ideal candidate should have extensive content writing experience, preferably in a SaaS environment, and the ability to produce compelling content across various formats. The role involves creating thought leadership content, collaborating with internal teams, and measuring content KPIs. The position offers a competitive salary range of $90,000 - $110,000, along with comprehensive benefits and equity options.
Sr. Front End Engineer
Company: ScienceLogic
Location: USA
Posted Feb 28, 2025
ScienceLogic is seeking a FrontEnd React with TypeScript developer to join their team. The role involves building intuitive user interfaces for their AI operations solution, collaborating with UX designers and backend teams, and maintaining the product backlog. The ideal candidate should have 5+ years of experience in web application development, 3+ years with React, Angular, TypeScript, and Style Components, and be passionate about delivering high-quality production-ready code. Benefits include a remote-first culture, comprehensive health plans, 401k, flexible PTO, and opportunities for professional growth.
Vice President of Operations
Company: brightwheel
Location: USA
Posted Feb 28, 2025
Brightwheel is a high-quality early education provider, trusted by thousands of educators and families. The company's mission is to support teachers, engage parents, and empower small businesses in the $175 billion early education industry. Brightwheel is seeking an experienced operations executive to lead all aspects of operations, including revenue operations, business operations, and analytics. The ideal candidate will have 15+ years of experience in operations and strategy, a proven track record in developing and executing operational strategies, and strong analytical skills. Brightwheel offers a competitive compensation package and is committed to creating a diverse and inclusive work environment.
Executive Assistant
Company: Renaissance
Location: USA
Posted Feb 28, 2025
Renaissance is a global leader in preK12 education technology, offering solutions that help educators create personalized learning paths for students. The company is seeking an experienced Executive Assistant to support senior leadership, including the Chief Marketing Officer, Chief Operating Officer, and SVP Corporate Development. The ideal candidate will be a proactive problem solver with exceptional communication skills and meticulous attention to detail. The role involves managing professional and personal scheduling, coordinating meetings and events, and maintaining confidentiality. Qualifications include 5+ years of executive level support, travel scheduling experience, strong time management skills, and advanced skills with Microsoft Office Suite. The hourly range is $29.33 - $40.98, and benefits include health benefits, 401k, paid vacation, parental leave, tuition reimbursement, and more. Renaissance is an equal opportunity employer.
Staff Machine Learning Engineer
Company: Twilio
Location: USA
Posted Feb 28, 2025
Twilio is seeking a Staff Machine Learning Engineer with a strong background in Data Science and Machine Learning to join their Efficiency Engineering team. The role involves developing and deploying AI models, collaborating across teams, utilizing an advanced technical stack, integrating enterprise data sources, and harnessing the power of LLMs. The position offers an opportunity to work on groundbreaking projects that directly impact the efficiency and success of Twilio's customers. The role is remote but not eligible for hiring in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Twilio provides competitive pay, generous time-off, parental and wellness leave, healthcare, a retirement savings program, and more.
Regulatory Counsel
Company: hims & hers
Location: USA
Posted Feb 28, 2025
Hims & Hers is seeking a Regulatory Counsel with 4+ years of healthcare regulatory experience, particularly in telehealth compliance, digital health, and state/federal laws. The role involves advising cross-functional teams on healthcare regulatory issues, supporting customer experience, and providing creative solution-focused advice. The company offers competitive compensation, unlimited PTO, comprehensive health benefits, and more.
School Engagement Manager
Company: Newsela
Location: USA
Posted Feb 28, 2025
Newsela is seeking a School Engagement Manager to collaborate with Strategic CSMs and build relationships with large school districts. The role involves prioritizing outreach, creating scalable strategies, leveraging data, and managing customers through the Newsela Customer Journey. The ideal candidate will have 3+ years of teaching experience, regional expertise, and strong product knowledge. The role offers a base salary of $65,000 - $70,000, along with incentive stock options and benefits.
Head of Product
Company: brightwheel
Location: USA
Posted Feb 28, 2025
Brightwheel is a company dedicated to providing high-quality early education for every child. They support teachers, engage parents, and empower small businesses in the $175 billion early education industry. Their team is passionate, talented, and customer-focused, working remotely across various time zones. They are seeking a Head of Product & Design to establish a company product roadmap, lead product development, build and lead a high-performing team, and drive business outcomes. The role requires a proven track record in product development, strong user empathy, and the ability to lead large teams. Brightwheel offers a competitive compensation package and is committed to diversity and inclusion.