Exceptional Customer Service Jobs in USA
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Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.
Senior Manager - Policy Operations
Company: Airbnb
Location: USA
Posted Feb 03, 2025
The text describes a job opportunity for a Senior Manager for Policy Operations and Programs within the Community and Commercial Policy team at Airbnb. The role involves continuously improving and refining policy implementation programs, driving policy initiatives, and ensuring accurate and efficient enforcement of policies. The ideal candidate should have extensive experience in operations, product management, or a related field, with a strong background in policy implementation and strategic thinking. The role is remote-eligible and requires fluency in data analysis for leading data-driven decision-making.
Director, Technology Sourcing - Cloud Services
Company: Pinterest
Location: USA
Posted Feb 03, 2025
The company is seeking an experienced and innovative professional to join as Director of Technology Sourcing for Cloud Services. The role involves developing and executing a multicloud procurement strategy, primarily focusing on Amazon Web Services (AWS), while leveraging experience with other major cloud providers. The ideal candidate should have deep technical knowledge of cloud services, strategic thinking, and strong negotiation skills. Key responsibilities include leading enterprise-level contract and pricing negotiations with AWS and other cloud service providers, developing and executing comprehensive multicloud strategic sourcing plans, analyzing cloud usage patterns and spending, collaborating with various teams, and providing regular reporting on cloud spend savings and KPIs to executive leadership.
Sales Engineer
Company: JustAnswer
Location: USA
Posted Feb 03, 2025
JustAnswer, a San Francisco-based company founded in 2003, is seeking a motivated and skilled Sales Engineer to join their dynamic team. The role involves working closely with enterprise clients to implement AI and Expert APIs, providing technical guidance, and ensuring smooth integration. The ideal candidate should have a Bachelor's degree in Computer Science, Engineering, or a related field, and proven experience in API integration, B2B Enterprise Platforms, or B2B AI Platforms. Familiarity with programming languages like Python and C, strong understanding of API standards, and practical experience in designing Generative AI solutions are required. Excellent communication skills and the ability to convey technical concepts to non-technical stakeholders are also essential. The company offers a fully remote work environment, competitive pay, and various benefits, including health insurance, retirement plans, and flexible time off.
Financial Data Analyst
Company: Ardent
Location: USA
Posted Feb 03, 2025
Ardent is a company that values both its employees' professional growth and their personal wellbeing. They are currently seeking a Financial Data Analyst for a remote position. The role involves conducting detailed financial analyses, developing data pipelines, and providing training to team members. The ideal candidate should have experience in financial data analysis, particularly in healthcare fraud investigations, and proficiency in tools like CFIS Checkwriter, Bankscan, and OCR technology. They should also have strong skills in data wrangling, analysis, and visualization, and experience in training and mentoring others.
Senior Software Engineer I - Infrastructure Security, SRE
Company: HubSpot
Location: USA
Posted Feb 03, 2025
The HubSpot Infrastructure Security team is seeking experienced software developers with a strong understanding of application security, secure coding practices, and incident handling. The team is responsible for security, privacy, and compliance for HubSpot's cloud-based infrastructure. They aim to provide world-class infrastructure as a service, enabling product teams to build, operate, and scale HubSpot's products securely. The team is building a security SRE function to support product teams in delivering highly secure products. Responsibilities include developing enhanced security libraries and tooling, providing consulting on secure design, supporting incidents, analyzing recent incidents, participating in postmortem meetings, and building tools to improve MTTR for security incidents. The cash compensation range is $157,600 - $236,400 annually.
Project Manager II
Company: Myriad360
Location: USA
Posted Feb 03, 2025
The job posting is for a highly experienced Project Manager to join a growing Portfolio Management team. The role involves leading and managing projects within a larger program, ensuring alignment with strategic objectives, and delivering significant business value. The ideal candidate should have PMP certification, at least 5 years of project management experience, and proficiency in project management software. They should also possess strong leadership, communication, and organizational skills, and be able to work independently and collaboratively. The company values empathy, big-picture thinking, and clear communication, and offers benefits such as unlimited PTO, paid parental leave, and a transparent culture.
Project Manager II
Company: Myriad360
Location: USA
Posted Feb 03, 2025
The job posting is for a highly experienced Project Manager to join a growing Portfolio Management team. The role involves leading and managing projects within a larger program, ensuring alignment with strategic objectives, and delivering significant business value. The ideal candidate should have active PMP certification, a minimum of 5 years of project management experience, and proficiency in project management software. They should also possess strong leadership, communication, organizational, analytical, and problem-solving skills. The company values empathy, big-picture thinking, clear communication, and a commitment to diversity and inclusion.
Senior Product Marketing Manager - Operations
Company: Dropbox
Location: USA
Posted Feb 03, 2025
The Senior Manager PMM Operations role is a crucial position within the Product Marketing team, focusing on enhancing operational effectiveness, particularly in launch operations. The role involves leading operational frameworks for gotomarket launches, developing company-wide launch playbooks, and overseeing scalable processes. The individual will also work on strategic planning, prioritization, program and process optimization, performance metrics, cross-functional enablement, and communication excellence. The ideal candidate should have 5+ years of relevant experience, 3+ years of product launch experience, exceptional communication skills, and a proven ability to manage multiple priorities in fast-paced environments.
Manager - Marketing Operations
Company: OfferFit
Location: USA
Posted Feb 03, 2025
OfferFits is seeking a Manager Marketing Operations to optimize technology processes and strategies, streamline operations, and enhance marketing performance. The role involves implementing and overseeing marketing automation systems, optimizing lead scoring, maintaining data integrity, and developing processes for marketing analytics and reporting. The ideal candidate is data-driven, structured, collaborative, and entrepreneurial. The position offers a competitive salary, benefits, and opportunities for professional growth and development.
Staff Product Analyst
Company: HubSpot
Location: USA
Posted Feb 03, 2025
The Staff Product Analyst role at HubSpot involves setting standards for data and analytics within the Product organization and across the company. This individual contributor leadership role requires taking on complex, mission-critical projects and delivering success. The analyst will work closely with Product Management, User Experience, and Engineering leadership to design and build better solutions for customers, using multiple data sources. They will understand how product usage drives retention, solve broad-based usage questions, and examine new product features. The role involves high autonomy in defining strategic projects, executing on own projects, and leading team development. General responsibilities include partnering with product leaders, driving cross-functional workstreams, and delivering projects with actionable insights. Minimum qualifications include a heavy quantitative analytical focus, 5+ years of professional experience, and expertise in data analytics and statistical tools. The role offers a competitive cash compensation range and benefits.
BDR Manager / Manager - Sales Development
Company: OfferFit
Location: USA
Posted Feb 03, 2025
The BDR Manager at OfferFit will lead and develop a team of BDRs, implementing best practices and optimizing processes to generate high-quality opportunities for the Sales team. Responsibilities include establishing a scalable business development strategy, tracking key performance metrics, collaborating with other teams, and staying informed on industry trends. The ideal candidate should have experience in Business Development or Sales Development roles within a hypergrowth enterprise SaaS environment, demonstrated success in leading and managing BDR or SDR teams, strong leadership and coaching skills, and experience with BDSales tech stack.
Senior Manager - IT Corporate Data & Analytics
Company: Anaplan
Location: USA
Posted Feb 03, 2025
The Senior Manager IT Corporate Data Analytics will build and lead a team of IT business data and process analysts. This role involves designing and maintaining scalable data analytics processes and reporting tools for Anaplan's IT departments. The team will support corporate functions across 3 global regions, driving data-driven operational and business KPIs. The ideal candidate is a high-energy, outgoing, and positive leader with a passion for identifying, learning, and reporting on new metrics and business processes. They should be a diplomat with excellent communication skills, capable of building relationships with IT leaders and corporate business partners. The role also involves managing ServiceNow's IT Asset Mgmt and IT Operations Mgmt rollouts, and the candidate should have 4+ years of experience in analytics, business intelligence, or data engineering. They should be proficient in SQL, data visualization tools, and presenting to senior management.