Exceptional Customer Service Jobs in USA
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Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.
Senior Copywriter - Creative
Company: Wealthfront
Location: USA
Posted Feb 03, 2025
Wealthfront is seeking an experienced Senior Copywriter to join their Creative Team. The role involves creating engaging and strategic content to bring the brand's promise to life. The ideal candidate should have a passion for storytelling, strong grammatical skills, and experience in adapting messaging across various media. The position offers a competitive salary, benefits, and the opportunity to make a meaningful impact in the financial services industry.
Software Engineering Manager
Company: Planet
Location: USA
Posted Feb 03, 2025
Planet is seeking a Software Engineering Manager with a strong background in hiring, mentoring, and leading high-performing engineering teams. The role involves leading a team responsible for large-scale compute processing systems that support imagery transformation and delivery. The systems process terabytes of imagery data daily, and the manager will ensure they are highly reliable, secure, and scalable. This is a servant leadership role with a focus on enabling team members to succeed. The manager will collaborate across the engineering organization, foster a culture of innovation, and contribute to the evolution of the computing infrastructure strategy. The ideal candidate has 46 years of relevant work experience, experience with managing high-volume, highly available, scalable distributed systems, and proven asynchronous communication skills.
Sr. Executive Assistant
Company: 1Password
Location: USA
Posted Feb 03, 2025
1Password is seeking a Senior Executive Assistant with 5+ years of experience, preferably in a Go To Market focused organization. The role involves supporting the Chief Revenue Officer and other Senior Leaders in the GTM organization, managing calendars, communications, and projects. The ideal candidate should have experience in a remote-first environment, be solution-oriented, organized, and have strong communication skills. The position offers a competitive salary, comprehensive benefits, and opportunities for growth and development. 1Password is committed to fostering an inclusive and diverse workplace.
Corporate Finance Analyst
Company: Mercury
Location: USA
Posted Feb 02, 2025
Mercury, a financial technology company, is seeking a Corporate Finance Analyst to join their team. The role involves working closely with the Corporate Finance Lead to make strategic financial decisions, report to executives, board, and investors, and architect next-generation planning tools. The company offers a unique opportunity for career growth in finance strategy or operations, with a competitive total rewards package. The ideal candidate should have 35 years of experience in finance, preferably with an investment banking or private equity background, exceptional financial modeling abilities, and strong written communication skills.
Senior Data Engineer
Company: Workiva
Location: USA
Posted Feb 03, 2025
Workiva is hiring a Senior Data Engineer to develop and optimize a self-service data platform. The role involves designing scalable data ingestion pipelines, building modular transformations, optimizing data serving layers, and implementing monitoring solutions. The ideal candidate should have 5+ years of experience in data engineering, proficiency in SQL and Python, and a strong understanding of data modeling and performance optimization.
Receptionist / Appointment Scheduler
Company: Service Center Pro
Location: USA
Posted Feb 03, 2025
Service Center Pro is a remote company that provides customer service for small businesses. They answer phones, schedule appointments, and use scripts to provide answers to callers. The company values a supportive and fun team environment, and they offer training, benefits, and opportunities for growth. Minimum qualifications include a high school diploma, residency in the US (excluding certain states), no second job, typing speed of at least 40 words per minute, direct customer service experience, reliability, and comfort with computer applications. The job involves working with clients via chat and implementing changes to scripts and processes. Benefits include flexible work from anywhere, proprietary noise-canceling software, training phases with wage increases, profit-sharing bonuses, and health insurance. The company promotes from within and offers bonuses for referrals.
Sales Enablement Manager
Company: Alma
Location: USA
Posted Feb 02, 2025
Alma is seeking a Sales Enablement Manager with extensive experience in healthcare or insurance, to collaborate with product marketing, creative teams, and partners' sales and account management teams. The role involves developing content, training materials, and sales enablement tools to support growth across partnerships. The ideal candidate should be a strong communicator, project manager, and have a proven track record in sales support and enablement. Responsibilities include assisting with client-specific presentation strategy, preparing custom sales resources, and designing sales enablement strategy in partnership with leadership. Benefits include remote work, health insurance, 401K, wellness stipends, flexible PTO, and comprehensive parental leave plans.
Lead Security Engineer
Company: Curai
Location: USA
Posted Feb 03, 2025
Curai Health, an AI-powered virtual clinic, is seeking a Lead Security Engineer to maintain infrastructure and operational security controls, lead initiatives for new security frameworks, and conduct regular security assessments. The ideal candidate should have 5+ years of experience in a similar role, a passion for improving infrastructure security, and experience with AWS security tools. Curai Health offers competitive compensation, wellness benefits, and a mission-driven culture.
Senior Lead Business Systems Analyst
Company: Workiva
Location: USA
Posted Feb 03, 2025
The job posting is for a Senior Lead Business Systems Analyst specializing in GTM GoToMarket Systems at Workiva. The role involves driving transformation and innovation across sales processes, collaborating with senior stakeholders, and defining and implementing solutions that align with growth objectives. The ideal candidate will have a Bachelor's degree with 8+ years of experience, preferably in SaaS and Salesforce consulting. They should have expertise in Salesforce Sales Cloud, Service Cloud, and Experience Cloud, and demonstrate strategic leadership, problem-solving, and collaboration skills. The role offers a competitive salary range, a discretionary bonus, restricted stock units, a 401k match, and comprehensive benefits. Workiva is an Equal Employment Opportunity and Affirmative Action Employer.
Partner Manager
Company: OpenPhone
Location: USA
Posted Feb 03, 2025
OpenPhone is seeking a Partner Manager to drive growth through a new agency partner program, manage a robust partner sales pipeline, and collaborate with cross-functional teams. The ideal candidate will have 3+ years of experience in partnerships, alliances, sales channel management, or account management, with a proven track record of driving partnersourced revenue. They should excel at building trust and meaningful relationships with partners, understanding their goals and aligning them with OpenPhone's objectives. The role involves driving partnerled growth, providing partners with tools and resources, building trust, developing and managing a partner sales pipeline, advocating for partners within OpenPhone, and gathering feedback to shape enablement resources and future partnership strategies. The annual OTE range for this position in the US is $130,000 - $143,000 USD and in Canada is $147,000 - $163,000 CAD, plus equity and benefits.
Senior Field Marketing Manager
Company: ExtraHop
Location: USA
Posted Feb 02, 2025
ExtraHop is seeking a Senior Field Marketing Manager to drive regional marketing efforts, collaborate with sales teams, and manage channel partners. The role involves designing and executing high-impact marketing programs, managing channel partner marketing, and establishing brand presence through thought leadership. The ideal candidate should have 5+ years of B2B field marketing experience, preferably in cybersecurity, SaaS, or enterprise tech. They should be data-driven, collaborative, and able to thrive in a fast-paced environment.
FedRAMP Senior Site Reliability Engineer
Company: ScienceLogic
Location: USA
Posted Feb 03, 2025
ScienceLogic is seeking a FedRAMP Senior Site Reliability Engineer with extensive experience in cloud operations and SRE discipline. The role involves enhancing SaaS infrastructure security protocols, collaborating across the organization, and leading design reviews for secure systems. The ideal candidate should have 10+ years of SRE or cloud operations experience, a proven track record in operating production SaaS environments, and skills in automation, scripting, and networking. Benefits include comprehensive medical plans, 401k match, flexible PTO, and opportunities for learning and development.