Exceptional Customer Service Jobs in USA
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Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.
Customer Success Manager
Company: NavVis
Location: USA
Posted Feb 02, 2025
NavVis, a global leader in reality capture and digital factory solutions, is seeking a Customer Success Manager for their US team. The role involves maintaining relationships with key accounts, identifying opportunities for growth, driving onboarding processes, and providing high-touch support. The ideal candidate should have experience in B2B technical account management, strong organizational skills, and a passion for technology. NavVis offers a competitive compensation package, flexible working hours, and a commitment to diversity and inclusion.
Claim Examiner Liability
Company: Sedgwick
Location: USA
Posted Feb 02, 2025
Sedgwick offers a positive work environment with a focus on caring for employees. A career at Sedgwick involves flexibility, meaningful work, and support for various needs. The company values diversity and inclusivity. The Claim Examiner Liability role involves analyzing complex general liability claims, negotiating settlements, and managing the litigation process. Qualifications include a bachelor's degree, professional certification, and 5 years of claims management experience. Essential skills include excellent communication, analytical skills, and the ability to work in a team environment.
Business Development Director
Company: ClinChoice
Location: USA
Posted Feb 02, 2025
ClinChoice, a global full-service CRO, is seeking a dynamic Business Development Director to join their team in the US, preferably on the west coast. The role involves lead generation, opportunity assessment, and account management. The ideal candidate should have 6+ years of sales and account management experience, strong negotiation skills, and the ability to build relationships with senior management. ClinChoice is committed to providing an excellent work-life balance and a quality-focused collaborative one-team culture, with a mission to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices.
Software Engineer II
Company: Qualia
Location: USA
Posted Feb 02, 2025
Qualia is hiring entrepreneurial engineers for their product-focused team. The role involves building web technologies, developing new products, and adding features to core web applications. Qualia values engineers with good product sense, attention to detail, and passion for the impact of their software. The tech stack includes JavaScript, NodeJS, Semantic UI, MongoDB, Microservice architecture, Kubernetes, and AWS. Qualia offers a robust benefits package, prioritizes family and personal wellbeing, and fosters a diverse and inclusive environment.
Learning Manager II - User Services and Support
Company: Pinterest
Location: USA
Posted Feb 02, 2025
The company is seeking an experienced Learning Manager to join the User Services and Support team. The role involves leading strategy programs, managing a team, and being involved in various projects. The ideal candidate should have at least 5 years of experience in people management, expertise in instructional design, and knowledge of eLearning tools. They should also have experience in designing training programs, working in a customer support environment, and strong communication skills. The role requires in-office collaboration up to 4 times a year.
Product Marketing Manager
Company: Athennian
Location: USA
Posted Feb 02, 2025
Athennian, a SaaS company, is seeking an experienced Product Marketing Manager. The role involves developing go-to-market strategies, shaping product positioning, conducting market research, creating enablement materials, overseeing content creation, monitoring performance, collaborating cross-functionally, and requiring 5+ years of product marketing experience in a SaaS technology company. The company values ambitious, result-driven individuals in a fast-paced startup environment with a focus on outcome-driven, wide responsibility, learning mindset, and strategic speed. Benefits include competitive perks, remote work options, and a culture of transparency.
Senior ML Product Manager
Company: Elicit
Location: USA
Posted Feb 02, 2025
Elicit is an AI research assistant that aims to increase good reasoning in the world. It helps researchers with tasks like literature review and is a scalable ML system based on human-understandable task decompositions. Elicit is seeking a machine learning-focused product manager to lead projects, solve product challenges, embody user voices, and ensure the success of new features. The ideal candidate has ML foundational competency, execution excellence, an early-stage mindset, customer obsession, and first-principles thinking. Elicit offers a flexible work environment, competitive compensation, and benefits including health insurance, vacation policy, 401k, device budget, and personal development budget.
Senior Enablement Manager
Company: Airbnb
Location: USA
Posted Feb 02, 2025
The Senior Enablement Manager for Host Entrepreneurs at Airbnb will design and execute enablement programs to support the field team's performance. Key responsibilities include program design and delivery, training and development, content creation, Salesforce and tools optimization, stakeholder collaboration, metrics and reporting, and continuous improvement. The ideal candidate should have proven experience in enablement sales or training, strong understanding of sales processes, experience with CRM systems, excellent project management skills, and a track record of cross-functional collaboration.
Engagement Manager
Company: Bishop Fox
Location: USA
Posted Feb 02, 2025
Bishop Fox, a leading offensive security solutions provider, is expanding and hiring an Engagement Manager. The role involves ensuring clients realize value from Bishop Fox services, managing client satisfaction, and increasing customer engagement. Responsibilities include overseeing service delivery, building client relationships, providing customer insights, and driving customer satisfaction. The ideal candidate should have at least 3 years of project management experience in security-related projects, 2+ years as a Customer Success Manager, and a strong understanding of the security industry. Bishop Fox offers remote work opportunities and a comprehensive benefits program.
Senior Director - Product and Portfolio Marketing
Company: Conga
Location: USA
Posted Feb 02, 2025
Conga, a leader in the Revenue Lifecycle Management market, is seeking a Senior Director of Product and Portfolio Marketing. This high-visibility role involves shaping Conga's go-to-market strategy, driving product launches, enabling products and features, ensuring cross-functional alignment, and managing a win-loss insights program. The ideal candidate is a strategic, results-driven product marketing leader with 5-10 years of experience, including at least 3 years in a leadership role. They should have a proven track record in managing product launches, strong relationship-building skills, excellent project management abilities, and exceptional communication skills.
Lead Workforce Planning Analyst - Customer Service
Company: Spotify
Location: USA
Posted Feb 02, 2025
Spotify is seeking a Lead Workforce Planning Analyst to join their Customer Service team. The role involves managing invoicing, budget models, and financial reporting for CS. The analyst will build and maintain models to predict monthly spend, normalize vendor invoices, and create reports for CS leadership. The ideal candidate has 5+ years of experience in accounting or finance, is detail-oriented, a great communicator, and comfortable working with a globally distributed team. The role offers flexibility to work within the United States, with a base range of $77,223-$110,319 plus equity, and comprehensive benefits.
Marketing Copywriter and Editor
Company: Dropbox
Location: USA
Posted Feb 02, 2025
Dropbox Writing Studio is seeking an experienced copywriter, editor, and strategist to enhance Marketing assets across the content pipeline. The role involves writing and editing campaign messaging, landing page copy, longform stories, product updates, emails, and other high-visibility Marketing materials. The ideal candidate will collaborate with various teams, including Marketing, Sales, Communications, PMM, Engineering, and Legal, to ensure content is clear, engaging, and brand-aligned. Requirements include 6-10 years of experience in journalism, editorial content, or copywriting, with a minimum of 2 years in a tech company. A strong portfolio of diverse, engaging content is necessary. Excellent communication skills, organization, and a passion for writing are essential. Preferred qualifications include experience as both an editor and writer, a mix of journalism and tech marketing experience, and a career centered around writing.