Exceptional Customer Service Jobs in USA
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Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.
Senior Manager - Global Training Transformation
Company: Airbnb
Location: USA
Posted Jan 29, 2025
The job posting describes a senior training and development role at Airbnb, focusing on transforming the agent lifecycle, including recruitment, onboarding, applied learning, and continuous development. The role involves leading a training transformation team, developing new training products and technology, and implementing a hospitality mindset into the curriculum. The ideal candidate should have at least 10 years of experience in training and development, preferably in a customer support or operations environment, and a proven track record of leading transformational initiatives and change management. The role is remote-eligible in the US, with occasional work at an Airbnb office or attendance at offsites as needed.
Senior Frontend Software Engineer - Community Support Platform
Company: Airbnb
Location: USA
Posted Jan 29, 2025
Airbnb's Community Support Platform (CSP) team is seeking a senior frontend engineer to lead frontend efforts, shape technical vision, and deliver scalable solutions. The role involves driving Command Hub frontend vision, working with other engineers to design and build high-quality end-to-end solutions, and supporting product engineering teams. The ideal candidate should have 6+ years of industry experience, extensive hands-on experience with TypeScript/JavaScript, proficiency with React, and strong coding skills. Familiarity with error monitoring tools and experience with GraphQL are plusses. The position is remote-eligible in the US, with occasional work at an Airbnb office possible.
Director - Product Design
Company: Lattice
Location: USA
Posted Jan 29, 2025
Lattice is seeking a Director of Product Design to lead a growth-oriented team of Product Designers. The role involves owning the design strategy for a portfolio of products across the HRIS, reimagining the experience of enterprise software, and building highly leveraged products. The ideal candidate will have 7+ years of progressive experience in Product Design, a high craft bar, and experience managing designers. They should be able to give design feedback even without deep product knowledge, shape design and product development culture, and partner successfully with associated practices. The role offers a competitive salary, comprehensive benefits, and the opportunity to work with a passionate team dedicated to growing together.
Staff Accountant
Company: Telnyx
Location: USA
Posted Jan 29, 2025
The Staff Accountant role involves overseeing daily accounting activities, managing Accounts Receivable, handling bank transactions, assisting in financial reporting, and driving process improvements. The ideal candidate should have a Bachelor's degree in Accounting, 2+ years of experience, proficiency in Excel, strong communication skills, and the ability to work in a fast-paced environment.
Sr. Manager, Product Sales
Company: Johnson Controls
Location: USA
Posted Jan 29, 2025
Johnson Controls, a global leader in fire and life safety, is seeking a Product Sales Manager with 5+ years of sales experience, preferably in the fire protection industry. The role involves working closely with internal and external partners, achieving yearly revenue targets, and gaining VOC from the field on product development and performance. The company offers a competitive salary, benefits package, and opportunities for growth. The position requires strong leadership skills, strategic thinking, and a passion for driving results.
Supervisor, Transition of Care
Company: VNS Health
Location: USA
Posted Jan 29, 2025
The job description outlines a supervisory role in clinical and non-clinical operations, with responsibilities including monitoring processes, coordinating staff activities, and recommending operational improvements. The role involves troubleshooting customer service issues, assisting in long and short-term department objectives, and ensuring adherence to regulatory standards. The position requires a nursing or social work degree, relevant work experience, and proficiency in Microsoft applications. VNS Health, a large nonprofit healthcare organization, offers competitive compensation, benefits, and opportunities for professional growth.
User Operations Specialist
Company: The Predictive Index
Location: USA
Posted Jan 29, 2025
The job posting is for a User Support Specialist position. The role involves providing exceptional customer service, problem-solving, and educating customers on software functionality. The ideal candidate should have a customer service orientation, technical aptitude, problem-solving skills, intellectual curiosity, impeccable communication skills, personal drive, a team mentality, and a desire to learn. Salesforce experience is preferred but not required. The position is non-exempt, hourly, with a starting salary of $53,300 annually. The company is open to remote work and offers a benefits package including unlimited PTO.
Software Engineer - Support
Company: Bugcrowd
Location: USA
Posted Jan 29, 2025
Bugcrowd is seeking a skilled Software Engineer Support to join their sustaining engineering team. The ideal candidate should have a strong background in SLAdriven engineering support, experience troubleshooting technical issues, and a deep understanding of software technology. The role involves fixing bugs, managing escalations, providing technical support, and collaborating with various teams. Essential skills include coding experience in JavaScript and backend languages, integration experience with JIRA, SAML, API, SSO, and 2FA, and familiarity with command-line tools. The candidate should also have excellent time management, problem-solving skills, and interpersonal abilities. The role is remote, with occasional quarterly travel for planning sessions. The pay range is $118,000 - $150,000.
Manager - Sales
Company: HubSpot
Location: USA
Posted Jan 29, 2025
HubSpot is seeking a Sales Manager for their North American Small Business Segment. The role involves hiring, training, coaching, and leading a team of Growth Specialist Account Executives in a fast-paced environment. The ideal candidate should be passionate about transforming sales, service, and marketing, have high emotional intelligence, be a positive change agent, data-driven, and have experience managing in a structured sales environment. The Sales Manager will also need to have excellent time management skills, be analytical, a strong communicator, and a team builder. The cash compensation range is $170,000 - $225,000 annually, with additional benefits and perks. HubSpot values transparency in compensation practices.
Director - Post Market Surveillance
Company: hims & hers
Location: USA
Posted Jan 29, 2025
The job posting is for an experienced Director of Post Market Surveillance to lead product complaints management and adverse event reporting processes. The role involves overseeing the complaint management quality system, working with cross-functional teams, developing and maintaining complaint management processes, analyzing complaint data, ensuring regulatory reporting compliance, and driving continuous improvement initiatives. The ideal candidate should have a bachelor's degree in a science-related field, 8+ years of experience in product quality management, and strong knowledge of regulatory requirements. Preferred skills include experience in a regulated industry, knowledge of customer experience management, and experience with ERP or CRM systems.
AFC Analyst
Company: Xapo Bank
Location: USA
Posted Jan 29, 2025
Xapo is seeking an AntiFinancial Crime Analyst to prevent financial crime by reviewing suspicious transactions and ensuring compliance with AML regulations. The ideal candidate should have a degree in finance, economics, accounting, or criminology, and at least 1 year of relevant experience. They must be passionate about Bitcoin and financial crime prevention, and have strong communication skills. The role requires working one weekend per month and involves conducting KYC reviews, transaction monitoring, and reporting suspicious activities. Past experience in Fintech, Banking, or Cryptocurrency industries is required, and certifications like ACAMS ACFCS ACFE are highly desirable.
Enterprise Client Success Manager
Company: Array
Location: USA
Posted Jan 29, 2025
Array is a financial innovation platform that offers a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace. They empower millions of consumers to achieve their financial goals and provide opportunities for high-performing individuals in the fast-growing fintech space. Enterprise Customer Client Success Managers (ECSMs) at Array act as trusted advisors and strategic partners for their largest clients, driving long-term growth, retention, and success. The role involves managing a portfolio of high-value enterprise clients, building executive-level relationships, and delivering tailored strategies that align with client goals. The ideal candidate should have 7+ years of experience in B2B2C client success roles, a proven track record of managing and expanding high-impact strategic relationships, and exceptional interpersonal skills.