Exceptional Customer Service Jobs in USA
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Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.
Director of Product - Growth
Company: GitLab
Location: USA
Posted Jan 29, 2025
The Director of Product Growth role involves driving the company's growth strategy, leading initiatives across the user journey, building and mentoring a team of Product Managers, and partnering with various teams to accelerate user growth and revenue. The role requires 8+ years of product management experience with a focus on growth, a proven track record of driving significant user and revenue growth, experience building and leading high-performing product teams, strong analytical skills, and successful cross-functional leadership. The role reports directly to the VP of Product Monetization and offers significant visibility and impact on the company's overall success.
Strategic Sourcing Manager - Services Sourcing
Company: Reddit
Location: USA
Posted Jan 29, 2025
Reddit is seeking a Strategic Sourcing Manager to lead high-impact initiatives, manage negotiations and RFPs, and improve vendor margins. The role involves working closely with internal stakeholders and vendors, and requires 5+ years of strategic sourcing experience, preferably in services sourcing categories. The ideal candidate will have a results-oriented mindset, strong communication skills, and proficiency in procurement systems. Benefits include comprehensive healthcare, 401k match, family planning support, mental health benefits, flexible vacation, generous parental leave, and paid volunteer time off.
Software Development Engineer II - Navigation API
Company: Mapbox
Location: USA
Posted Jan 29, 2025
Mapbox is a leading real-time location platform, offering a comprehensive set of tools for navigation of people, packages, and vehicles. With over 35 million registered developers, Mapbox is known for its flexibility, security, and privacy compliance. The Navigation API team develops and operates web services for strategic navigation initiatives in consumer, automotive, and logistics sectors. They maintain high-traffic read APIs and distributed ETL pipelines. As a Software Development Engineer II, you'll balance rapid development with service reliability, collaborate with your team, design scalable systems, promote operational excellence, reduce technical debt, and uphold a culture of collaboration, transparency, creativity, inclusion, and data-driven decisions.
Software Engineer (L2)
Company: Clipboard Health
Location: USA
Posted Jan 29, 2025
Clipboard Health is seeking an L2 Software Engineer to build features, tackle real-world challenges, and contribute to healthcare solutions. The role involves writing scalable, performant code using TypeScript, React, Node.js, and NestJS, and working on backend services with MongoDB, Postgres, and Redis. The engineer will own the full software development lifecycle, collaborate with product managers and customers, and participate in a remote-first culture. The ideal candidate is an early-career developer with big ambitions, comfortable with TypeScript, JavaScript, React, Node.js, and NestJS, and has a strong foundation in testing methodologies. The role offers opportunities for growth, making a tangible impact, and working in a customer-centric, high-growth environment.
Senior Area Sales Manager - Named Accounts
Company: GitLab
Location: USA
Posted Jan 29, 2025
GitLab, an open-source software company, is seeking a Senior Area Sales Manager to lead a dynamic sales team and surpass growth goals. The role involves developing strategies to expand the client base, recruiting top talent, managing a team of Area Sales Managers, and maintaining and growing accounts. The ideal candidate should have demonstrated sales leadership experience, consistently achieved bookings targets, and have strong relationship building and negotiation skills. GitLab values results, transparency, sharing, freedom, efficiency, self-learning, frugality, collaboration, directness, kindness, diversity, inclusion, and belonging.
Manager - Customer Success (Commercial)
Company: 1Password
Location: USA
Posted Jan 29, 2025
1Password is seeking a Team Manager of Customer Success for the Commercial segment. The role involves coaching and developing a team to achieve growth, revenue, retention, and customer satisfaction goals. The ideal candidate should have customer success expertise, leadership experience, mid-market focus, exceptional prioritization skills, a customer-centric approach, collaborative and cross-functional skills, influential communication, fast learning abilities, and tools and process optimization experience. The role is remote within Canada or the US, with a base salary between $116,000 USD and $165,000 USD (or $111,000 CAD and $150,000 CAD for Canadian-based roles). Benefits include health and wellbeing programs, growth and future opportunities, flexibility and community support, and a commitment to diversity and inclusion.
Senior Software Engineer (L3)
Company: Clipboard Health
Location: USA
Posted Jan 29, 2025
Clipboard Health is seeking a Senior Software Engineer to craft solutions that reshape healthcare connections. The role involves delivering high-quality, scalable code using Node.NestJS, React, TypeScript, MongoDB, Postgres, and Redis. The engineer will own the full software development lifecycle, collaborate with product managers and customers, and participate in on-call rotations. The ideal candidate has 6+ years of professional software development experience, proficiency in TypeScript, React, and Node.NestJS, and a high-ownership mindset. Clipboard Health offers a remote-first culture, flexible personal schedule, and unlimited PTO.
Customer Experience Associate
Company: Nutrafol
Location: USA
Posted Jan 29, 2025
Nutrafol is looking for a remote Customer Experience Associate to enhance customer experience and team efficiency. The role involves answering customer calls, resolving escalations, and assisting with website navigation. Requirements include 13 years of customer experience, proficiency in platforms like ZenDesk, Salesforce, and Microsoft Office, strong communication skills, a positive approach, problem-solving skills, and a passion for health and wellness. Bilingual in English-Spanish is preferred.
Sr. Director - Digital Product
Company: Nutrafol
Location: USA
Posted Jan 29, 2025
The Sr Director of Digital Product at Nutrafol is a visionary leader responsible for shaping and executing the digital strategy, content experience, and product roadmap across eCommerce and the mobile app. This role requires exceptional leadership, extreme ownership, and a relentless drive for results. The responsibilities include owning and driving the digital roadmap, leading content strategy, overseeing eCommerce site and app management, partnering with various teams for product launches, ensuring brand consistency, driving digital product innovation, owning performance metrics, leading a high-performing team, managing external vendors, overseeing AB testing, and ensuring SEO best practices. Success is measured by high-performing platforms, seamless product launches, protected brand identity, clear digital roadmap, and a thriving team.
Senior Marketer
Company: Maven
Location: USA
Posted Jan 29, 2025
Maven is seeking a community-led growth engineer to leverage its strong social presence and expert instructors for explosive growth. The role involves developing a social brand vision, ideating and executing growth tactics, creating content, and collaborating with a small, high-ownership team. The ideal candidate has experience in community-driven growth, exceptional brand and content taste, strong written communication skills, and quantitative understanding. Maven is a founder-led company offering competitive compensation and benefits, with a focus on remote work and cross-functional learning.
Customer Success Engineer
Company: Quantum Metric
Location: USA
Posted Jan 29, 2025
Quantum Metrics prioritizes a happy, diverse, and inclusive culture, offering coaching and training programs for employee growth. As a remote-first company, they host regular events and have Employee Resource Groups for various backgrounds. The Customer Success Engineer role involves supporting clients, architecting solutions, and engineering custom JavaScript functions. Requirements include past digital solution experience, web technologies proficiency, JavaScript expertise, and familiarity with analytics solutions. The company offers competitive compensation, extensive benefits, and a collaborative culture.
Verification Examiner
Company: American Specialty Health Incorporated
Location: USA
Posted Jan 29, 2025
American Specialty Health Incorporated is hiring a Verification Examiner for a remote position. The role involves verifying practitioner credentials, maintaining confidentiality, and communicating with practitioners. Qualifications include a high school diploma, industry experience, computer proficiency, and strong communication skills. The company is an Equal Opportunity Employer.