Exceptional Customer Service Jobs in USA
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Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.
Senior HR Manager
Company: Adaptavist
Location: USA
Posted Jan 29, 2025
The Adaptavist Group is a global company specializing in enterprise software, tailored solutions, and quality services. They are seeking a Senior HR Manager for their North American operations, which are largely remote. The role involves managing HR initiatives, ensuring compliance with employment laws, and providing strategic advice to senior leadership. The ideal candidate should have relevant HR experience in North America, expertise in US benefits and insurance administration, and knowledge of employment laws. They should also be a strategic thinker, excellent communicator, and comfortable in a fast-paced, dynamic environment.
Enterprise Account Executive
Company: SpryPoint
Location: USA
Posted Jan 28, 2025
SpryPoint, a leading provider of cloud-based solutions for the utility sector, is seeking an Account Executive with 5+ years of sales experience in vertical markets, preferably utilities and local government. The AE will focus on acquiring new customers within a defined territory, managing extended sales cycles, and delivering a comprehensive value proposition to prospective clients. The role involves collaboration, team communication, and staying informed of industry trends. Qualifications include knowledge of utility software, understanding of utility operations, strong communication and negotiation skills, and proven success in meeting sales targets.
ERP Administrator
Company: GuidePoint Security
Location: USA
Posted Jan 29, 2025
The ERP Administrator at GuidePoint Security will work on the cutting edge of Information Technology and Information Security. They should have a strong interest and capability in creating user information solutions by documenting business processes, gathering requirements, evaluating priorities, and creating highly effective solutions. The role involves demonstrating strong interpersonal, verbal, and written communication skills, providing exceptional customer service, and eliciting, documenting, and refining business and nonfunctional requirements. The candidate should drive simplicity in process and design to support scalability and reliability, improve systems by studying current practices and industry trends, and adhere to standards and IT best practices. They must be able to work independently and collaborate with a larger team, communicate progress, challenges, and issues effectively, and prioritize projects while maintaining timelines and providing an appropriate level of service to the business. The candidate should have a Bachelor's degree in a relevant discipline or equivalent experience, 5+ years of NetSuite functional and development experience or equivalent ERP experience, and CPA Certification or Certified NetSuite Professional is a plus. Approximately 10 out-of-town travel to regional offices and/or data centers is required.
Consumer Operations Associate
Company: Nova Credit
Location: USA
Posted Jan 28, 2025
Nova Credit is a company dedicated to creating a fairer and more inclusive financial system worldwide. They achieve this by providing innovative credit infrastructure, analytics, and workflows. Their products, such as Credit Passport®, Cash Atlas™, and Income Navigator, are trusted by major organizations to reach traditionally excluded populations. Nova Credit has been recognized as a top startup employer and innovative company. They offer a dynamic work environment, valuing diversity, intellectual honesty, and innovation. The Consumer Operations Associate role involves managing direct consumer communications, understanding regulatory requirements, and resolving complex consumer issues. The ideal candidate should have customer-facing experience, excellent communication skills, regulatory knowledge, and strong analytical abilities.
Mid-Market Account Executive (API/CPaaS)
Company: Vonage
Location: USA
Posted Jan 28, 2025
Vonage, a global cloud communications leader, seeks a MidMarket Account Executive to drive growth and success of their APICPaaS solutions. The role involves managing the entire sales cycle, employing a value-oriented sales methodology, and collaborating with cross-functional teams. The ideal candidate should have experience in MidMarket technology sales, SaaS, Cloud, or API-based communications, with a proven track record of success in prospecting and relationship building. Benefits include comprehensive health coverage, income protection, 401k contributions, unlimited discretionary time off, and tuition reimbursement. The role is remotely based in the US with some travel required.
Director - Growth Marketing
Company: COMPLY
Location: USA
Posted Jan 29, 2025
COMPLY is a high-growth organization that provides compliance solutions to over 7000 clients globally. They offer a comprehensive benefits package, remote work flexibility, and a supportive culture. They are seeking an experienced Director of Growth Marketing to lead growth strategies, manage conversion points, and drive revenue. The role involves cross-functional collaboration, data analysis, and project management. Qualifications include 5+ years of growth marketing experience, proficiency in Hubspot and Salesforce, and a deep understanding of marketing funnel management.
Product Manager - Analytics
Company: Lattice
Location: USA
Posted Jan 28, 2025
Lattice is a talent management platform that offers various features for employee development, growth, and engagement. The company is seeking a product manager with 5+ years of experience, strong analytics skills, and a proven track record in developing high-performing teams. The role involves working cross-functionally, leading the analytics platform, prioritizing product roadmap, and delivering on product and business goals. The estimated annual salary is between $145,000 and $181,500, with additional benefits including medical, dental, vision insurance, life AD&D and disability insurance, and more.
Medical Biller and Coder
Company: Circle Medical
Location: USA
Posted Jan 28, 2025
Circle Medical, a rapidly growing telemedicine provider backed by YCombinator, is hiring a Medical Biller and Coder. The role involves reviewing patient claims, appealing denials, ensuring compliance, and communicating with clinical leadership. The ideal candidate will have excellent communication skills, organizational abilities, and knowledge of CPT and ICD10 codes. The position is remote-friendly in the US, with a competitive salary and benefits package.
Director - Compensation & Benefits
Company: Consensys
Location: USA
Posted Jan 29, 2025
Consensys is seeking a Director of Compensation and Benefits to lead the design and scaling of compensation and benefits programs. The role involves developing global total rewards programs, ensuring competitiveness, and partnering with business leaders. The ideal candidate should have 8+ years of experience in compensation, equity programs, and benefits planning, with expertise in token compensation program design. Strong communication, organizational, and analytical skills are required. The position offers a diverse and remote-friendly environment with opportunities for process improvements and strategic initiatives.
Professional Services Engineer
Company: Cyberhaven
Location: USA
Posted Jan 28, 2025
Cyberhaven is seeking a highly skilled and customer-focused Professional Services Engineer to join their dynamic team. The role involves working closely with clients to understand their unique technical requirements, diagnose issues, and provide effective solutions. The candidate will be responsible for the implementation and configuration process, fostering collaboration with clients, utilizing log file analysis and debugging techniques, delivering technical training, and serving as a trusted advisor. The ideal candidate should have 7+ years of experience in a similar role, a deep technical background, and excellent communication skills. The company values include thinking deeply, taking ownership, continuous learning, obsessing about customers, enjoying the journey, and reaching for ambitious goals.
Strategic Account Executive
Company: Everstream Analytics
Location: USA
Posted Jan 28, 2025
The Strategic Account Executive role at Everstream involves driving net new logo success, identifying and securing new business opportunities, and crafting a sales strategy for growth. Key responsibilities include customer engagement, relationship development, and opportunity management. The role requires strong presentation skills, enterprise software sales experience, and a proven track record of success. Relevant experience in supply chain procurement, compliance, or risk management is preferred.
Senior Success Strategy Operations Analyst
Company: HubSpot
Location: USA
Posted Jan 29, 2025
The HubSpot Customer Success Strategy and Operations CSSO team is seeking a Senior Strategy and Operations Analyst. The role involves providing data-driven support, maintaining headcount and capacity forecasts, understanding global demands, and partnering with leaders on regional projects. The ideal candidate should have a CustomerFirst mindset, strong communication skills, advanced Excel knowledge, and experience with SQL and data visualization software. Prior experience in management consulting, finance, strategy, and ops is a plus. The cash compensation range is $118,500 - $189,600 annually.