Exceptional Customer Service Jobs in USA
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Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.
Sr. Manager - FP&A
Company: Upwork
Location: USA
Posted Jan 08, 2025
Upwork, a global work marketplace, is seeking a Senior Manager for Corporate FP&A. The role involves overseeing the monthly forecast cycle, managing centralized reporting, contributing to board deliverables, and driving the annual budget planning process. The ideal candidate should have experience in FP&A, investment banking, or management consulting, with a strong understanding of accounting and revenue forecasting. Excel proficiency, attention to detail, and excellent communication skills are required. Upwork values trust, risk-taking, customer focus, and excellence, offering comprehensive benefits and fostering a diverse and inclusive workforce.
Regulatory Affairs Principal Strategist - Clinical Operations
Company: ClinChoice
Location: USA
Posted Jan 08, 2025
ClinChoice, a global full-service CRO, is seeking a Regulatory Affairs Principal Strategist for a permanent position with remote option in the US. The role involves developing and implementing regulatory submission strategies for the European Union region, providing regulatory guidance, and collaborating with global teams. The ideal candidate should have a Bachelor's degree in a scientific discipline, minimum 8 years of regulatory experience, and extensive knowledge of global regulatory submission processes. Preferred skills include experience with global regulatory submissions, EU CTIS portal, and understanding of both medical device and pharma regulations. ClinChoice offers excellent work-life balance, dedicated line manager, monthly meetings, full performance and development process, team events, career opportunities, and employee satisfaction surveys.
Litigation & Regulatory Counsel
Company: ElevenLabs
Location: USA
Posted Jan 08, 2025
ElevenLabs, a pioneering voice technology company, is seeking an experienced Litigation & Regulatory Counsel. The role involves leading litigation matters, regulatory investigations, and managing legal risks associated with AI technologies. The company, backed by leading tech and AI investors, is at an exciting phase of growth and innovation. They offer a remote role with a global team, high-velocity innovation, and continuous growth opportunities.
Senior Director - Corporate FP&A
Company: Upwork
Location: USA
Posted Jan 08, 2025
Upwork, a global work marketplace, is seeking a Finance Senior Director to oversee corporate finance, forecasting, and strategic resource allocation. The ideal candidate will have 15+ years of finance experience, excellent communication skills, and the ability to work well under pressure. Upwork values trust, risk-taking, customer focus, and excellence, offering comprehensive benefits and fostering a diverse and inclusive workforce.
Senior Manager - Customer Success
Company: Webflow
Location: USA
Posted Jan 08, 2025
Webflow is seeking a Sr Manager Customer Success to develop and execute customer-centric programs for enterprise customers, driving retention, growth, and product adoption. The role involves building and coaching a high-performing team, optimizing the customer success function, championing customer-centric initiatives, leveraging data for actionable insights, and advocating for customers across Webflow. The ideal candidate should have proven leadership and team development experience, customer success expertise in SaaS or digital industries, exceptional communication and influence skills, strategic and process-oriented problem-solving abilities, and a bias for action and adaptability. Webflow offers competitive compensation, benefits, and a supportive work environment.
Manager - FP&A
Company: Upwork
Location: USA
Posted Jan 08, 2025
Upwork, a global work marketplace, is seeking a Finance Manager for its Corporate FP&A team. The role involves financial consolidation, variance and forecast reports, and collaboration with other FP&A team members. The ideal candidate should have at least 5 years of experience in Accounting and Finance, with a strong understanding of GAAP accounting and financial analysis. Upwork values trust, risk-taking, customer focus, and excellence, and offers comprehensive benefits. The company is committed to diversity and inclusion.
Product Support Representative
Company: Dropbox
Location: USA
Posted Jan 08, 2025
This role involves providing technical support for Dropbox products, including Sync, Capture, Backup, DocSend, Dropbox Sign, and more. The support is delivered via phone, email, and chat. The ideal candidate should have 2+ years of experience in technical support and customer-facing roles, preferably with Enterprise Premium or White Glove level support. Knowledge of troubleshooting desktop operating systems, strong communication skills, and the ability to convey complex technical information in user-friendly ways are required. The role also involves working with tools like Slack, Jira, Zendesk, and Zoom, and may require working on weekends and holidays. The candidate should be a team player, possess good judgment, and maintain confidentiality of sensitive customer data. Preferred qualifications include experience on high-volume support teams, deep technical knowledge, and experience with Zendesk.
Backend Typescript Engineer
Company: Manual
Location: USA
Posted Jan 08, 2025
MANUAL is a digital platform aimed at improving the mental wellness and personal development of young men, particularly those from underrepresented groups. The platform has partnered with various educational institutions and has received funding from several investors. MANUAL's evidence-based approach has proven effective in engaging young men who are not typically reached by existing services. The company is currently hiring a full-stack TypeScript developer to lead the development of their RedwoodJS backend, manage their Postgres database, and collaborate on various projects. The role offers a competitive salary, comprehensive benefits, and the opportunity to work remotely with occasional travel for team gatherings.
Strategic Account Manager
Company: dscout
Location: USA
Posted Jan 08, 2025
The job posting is for a Strategic Account Manager role in the Sales Team. The role involves managing relationships with high-value customers, driving product impact, and ensuring customer satisfaction. Key responsibilities include revenue retention and growth, partnering with customer success and product teams, understanding customer goals, and developing onboarding plans. The ideal candidate should have a minimum of 4+ years in account management, 3+ years in a SaaS company, and 3+ years in a quota-carrying role. Strong communication, leadership, and relationship-building skills are required. Bonus points for expertise in research trends, strategic thinking, and cross-functional teamwork.
Lead/Principal Statistical Programmer Consultant(Hematology/Oncology-Clinical Trials)
Company: ClinChoice
Location: USA
Posted Jan 08, 2025
ClinChoice, a global full-service CRO, is seeking a Principal Statistical Programmer Consultant for a Hematology TA Team. The role involves leading and supporting programming activities, developing tables, figures, listings, and deliverables, and ensuring compliance with standards and automation usage. The ideal candidate should have a Bachelor's or Master's degree in computer science, statistics, or a related field, with 6-8 years of clinical programming CDISC experience, and oncology/hematology TA experience. The application process includes a phone interview, and ClinChoice values diversity and inclusivity.
IP Counsel (Litigation & Licensing)
Company: ElevenLabs
Location: USA
Posted Jan 08, 2025
ElevenLabs, a pioneering voice technology company, is seeking an experienced IP Counsel to join their Legal Team. The role involves leading IP litigation, providing legal guidance on IP issues, drafting and negotiating complex IP-related transactions, managing the company's IP portfolio, and contributing to the Legal Team's efforts to scale litigation and transactional functions. The ideal candidate should be passionate about audio AI, have a strong work ethic, be analytical, efficient, and have a proven track record in managing complex IP litigation matters. ElevenLabs offers high-velocity innovation, a truly global team, remote-first culture, and continuous growth opportunities.
Technician 1
Company: Abbott Laboratories
Location: USA
Posted Jan 07, 2025
Abbott, a global healthcare leader, is seeking a Technician 1 Remote Care for its CardiacRhythm Management division in Sylmar, CA. The role involves answering technical and informational questions, triaging calls, and providing clinical and technical support for remote care products. The company offers comprehensive benefits including free medical coverage, retirement savings, tuition reimbursement, and education benefits. Abbott is recognized as a great place to work and one of the most admired companies in the world.