Exceptional Customer Service Jobs in USA

501,180 open positions · Updated daily

Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.

Security Solution Consultant (Sales)

Company: Pax8

Location: USA

Posted Aug 29, 2024

The Security Solution Consultant is responsible for selling Pax8's Cloud Security Software as a Service products to Managed Service Providers. The role requires creative methods to engage new and current leads, manage sales pipelines, and address concerns from partners.

SVP - Accounting and Treasurer

Company: Olo

Location: USA

Posted Aug 29, 2024

The job posting is for a Senior Vice President of Accounting and Treasurer at Olo, a leading SaaS platform in the restaurant industry. The role involves leading the accounting and treasury function, overseeing financial reporting, and managing a team. The company offers a remote-friendly work environment and a competitive compensation package.

Lead Software Engineer - Fullstack

Company: Nuna

Location: USA

Posted Aug 29, 2024

The Nuna Provider Engineering team is building a greenfield consumer-facing Health Systems and Health Care Providers portal. The team is looking for a self-motivated, collaborative, and hands-on problem solver to join their dynamic and fast-paced engineering team.

Sr. Data Scientist - Compliance Tech

Company: Kraken

Location: USA

Posted Aug 29, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Product Manager - Admin Onboarding & Provisioning

Company: 1Password

Location: USA

Posted Aug 29, 2024

1Password is looking for a customer-obsessed product manager to join their Admin Onboarding and Provisioning team. The role involves developing a best-in-class provisioning experience for companies to protect their entire workforce. The company values simplicity, honesty, and a human-centric approach to solving problems.

Technical Support Engineer

Company: ScienceLogic

Location: USA

Posted Aug 29, 2024

ScienceLogic is looking for a Associate Technical Support Engineer to provide high quality technical support on their Restorepoint products. The company is committed to reinventing the way organizations monitor their infrastructure and is building a diverse and inclusive workplace.

Senior Account Executive - Franchise

Company: ActiveCampaign

Location: USA

Posted Aug 29, 2024

ActiveCampaign is seeking a Senior Account Executive to join their team. The role involves increasing market share of ACHQ within the franchise space by conducting outbound prospecting, networking, and generating opportunities. The ideal candidate has 46 years of quota-carrying experience in a SaaS solution selling environment, experience selling into franchise or multilocation businesses, and a self-motivated go-getter mentality.

Engineering Program Manager

Company: Webflow

Location: USA

Posted Aug 29, 2024

Webflow is a leading visual development platform that enables people to build websites visually without writing code. The company is looking for an Engineering Program Manager to drive the business of Engineering teams forward, enhance the Engineering Onboarding experience, and lead Engineering enablement efforts.

Senior Compensation Analyst

Company: Grafana Labs

Location: USA

Posted Aug 29, 2024

The job posting is for a Senior Compensation Analyst role at Grafana Labs, which is scaling rapidly. The role involves managing and administering compensation programs, performing regular benchmarking, and providing guidance to the People team and business partners.

Principles of Ethics - Visiting Professor

Company: Adtalem Global Education

Location: USA

Posted Aug 29, 2024

Chamberlain University is a regionally accredited institution with a 130-year history, offering various degree programs in nursing and health professions. They prioritize a culture of service excellence and care, and are seeking instructors to teach courses in a blended learning environment.

Sr. Analytics Engineer

Company: AssemblyAI

Location: USA

Posted Aug 29, 2024

AssemblyAI is seeking a Sr Analytics Engineer to join their growing team. The role involves transforming data, defining data infrastructure, and delivering insights to empower data consumers. The company offers competitive pay and a range of compensation benefits.

Customer Success Manager III

Company: Emburse

Location: USA

Posted Aug 29, 2024

The job description is for a Customer Success Manager (CSM) who is responsible for ensuring the post-sales success of customers. The CSM will deliver an industry-leading customer experience, collaborate with internal teams, and provide product education and support. The role requires strong interpersonal, organizational, and communication skills, as well as experience with Salesforce and customer success software.

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

Related Pages