Exceptional Customer Service Jobs in Washington DC

84,942 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Washington DC area.

Sales Operations Manager

Company: Wallbox

Location: Washington DC

Posted Dec 05, 2024

Wallbox is a global company dedicated to changing the way the world uses energy through advanced electric vehicle charging and energy management systems. Listed on the NYSE WBX, Wallbox has rapidly become a leading company in the market, with acquisitions of ARES, COIL Installers, and ABL. The company seeks a strategic planner with experience in business analysis, reporting, strategy analytics, or business intelligence.

Chief Resident, St. Joseph Internal Medicine Residency

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Dec 05, 2024

Virginia Mason Franciscan Health, formed in 2020, is inviting applications for the chief resident position in its new St. Joseph Internal Medicine Residency Program starting from the 2025-2026 academic year. The program, which began in June 2023, offers a unique opportunity to shape and build a new residency program. The chief resident will engage in scheduling, recruitment, curriculum planning, precepting, and quality improvement activities. The program values humility, drive, and resilience, and offers a competitive salary and leadership opportunities in downtown Tacoma, WA.

Laboratory Assistant

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Dec 05, 2024

The Lab Assistant role involves performing pre-analytic phases of lab testing, including specimen collection and processing. Duties also encompass computer data entry, customer service, and maintaining cleanliness. Responsibilities extend to participating in performance improvement activities, resolving problems, and assisting in updating lab procedure manuals. Essential qualifications include a high school diploma or GED, relevant certifications, and basic computer skills. Preferred qualifications include recent phlebotomy or clinical lab experience and training.

Senior Government Affairs Associate

Company: Robinhood

Location: Washington, DC

Posted Dec 04, 2024

Robinhood, a fintech company focused on democratizing finance, is hiring a Senior Government Affairs Associate to work with Democratic policymakers. The role involves advocating for policy issues, building relationships, and equipping internal partners with policy insights. Candidates should have 8+ years of experience in U.S. Congress or Executive Branch, familiarity with financial services, and excellent communication skills.

Pharmacy Manager

Company: CVS Health

Location: Washington, DC

Posted Dec 04, 2024

CVS Health emphasizes a purpose-driven culture, focusing on human-centric health care. The Pharmacy Manager role is crucial, involving patient safety, professional practice, regulatory compliance, customer service, personnel management, inventory, financial oversight, and workflow management. The role also includes leading with empathy, motivating staff, identifying business opportunities, and driving healthy outcomes. The pay range is $70.00 - $87.00, with additional benefits like medical, dental, vision, 401(k), and well-being programs. CVS Health is committed to inclusivity and accommodating qualified applicants with arrest or conviction records.

Mammography Technologist - Tacoma - TPT/Per Diem

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Dec 04, 2024

The job posting is for a mammography position that involves providing high-quality patient care, including diagnostic testing, customer service, and maintaining safety standards. The role requires a Certified Radiologic Technologist, with a high school diploma or equivalent, and basic life support certification. The company is committed to its employees, offering competitive wages with a recent 9% increase. The job involves performing mammography images, developing films, and ensuring patient confidentiality. The ideal candidate should have problem-solving skills, excellent customer service, and preferably one year of mammography experience.

Physician Fam Med without OB

Company: CommonSpirit Health

Location: Puyallup, Washington

Posted Dec 05, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is dedicated to delivering top-quality care and exceptional patient experience. They are seeking a Primary Care Physician for a full-time position in a growing practice. The ideal candidate should be board-certified, have a Washington State Medical License and DEA, and possess excellent clinical outcomes and teamwork skills. The organization values compassion, care, inclusion, integrity, excellence, collaboration, and is committed to serving the Puget Sound community.

Director - Events and Program Management

Company: VERISIGN

Location: Washington DC

Posted Dec 05, 2024

Verisign is a trusted provider of internet infrastructure services, focusing on DNS services and building a stronger, more secure internet. They offer a dynamic work environment, competitive benefits, and career growth opportunities. The Director of Events and Program Management leads global event strategies, including planning, competitive positioning, execution, and analysis of events. They also support internal company events and collaborate with functional organization leadership. The position requires 12+ years of experience, leadership skills, excellent communication, and project oversight capabilities.

Senior Software Engineer

Company: Immuta

Location: Washington DC

Posted Dec 05, 2024

Immuta is a company that enables organizations to unlock the value of their cloud data by protecting it and providing secure access. The company's data security platform offers sensitive data discovery, security, and access control, as well as data activity monitoring and deep integrations with leading cloud data platforms. Immuta is trusted by Fortune 500 companies and government agencies worldwide to secure their data. The company was founded in 2015 and is headquartered in Boston, MA. Immuta has received significant funding and recognition from industry leaders. The company's software engineers develop next-generation technologies to govern and protect data, and are looking for passionate engineers to join their agile engineering team.

Data Analyst, Consultant-(REMOTE)

Company: Strategic Resolution Experts

Location: Washington DC

Posted Dec 05, 2024

The job posting is for a Data Analyst Consultant position at Strategic Resolution Experts SRE, located in Washington DC with remote work options. The role involves leading data-driven workforce analytics and strategy efforts across multiple federal task order contracts. Responsibilities include data integration and management, data analysis and insights, visualization and reporting, support workforce strategy and NICE alignment, stakeholder engagement and collaboration, process optimization, and more. The ideal candidate should have proficiency in SQL, experience with data visualization tools, and knowledge of federal workforce data systems. They should also have experience conducting skills-based assessments, workforce gap analyses, and competency modeling. The estimated salary range is $75,000 - $95,000 per year.

Partner Marketing Manager, AI, Government

Company: Meta

Location: Washington, DC

Posted Dec 04, 2024

Meta is seeking an experienced Partner Marketing Manager for its Government division, specifically for the Llama (Large Language Model Meta AI) project. The role involves developing and executing co-marketing strategies to engage government decision-makers and practitioners, building strategic relationships with key partners and policy makers. Responsibilities include creating comprehensive co-marketing plans, using data to track impact and make decisions, systemizing marketing efforts, managing budgets, staying updated on industry trends, and managing vendor relationships. The ideal candidate should have 10+ years of B2B marketing experience, particularly in the government and policy space, with a proven track record in developing successful marketing programs for government decision-makers. Familiarity with AI technologies and government procurement rules is preferred.

OB GYN

Company: CommonSpirit Health

Location: Federal Way, Washington

Posted Dec 04, 2024

Virginia Mason Franciscan Health is a new health system centered around the patient, combining the scale and expertise of nearly 300 sites of care. They are seeking an OB/GYN for part-time work in Federal Way, Washington, with opportunities to provide excellent patient-centered care.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages