Exceptional Customer Service Jobs in Washington DC

84,942 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Washington DC area.

Overnight Inbound (Stocking) (T3351)

Company: Target

Location: Washington, DC

Posted Dec 04, 2024

Target, a Fortune 50 company, is seeking an Inbound Expert. The role involves creating a welcoming experience for guests, stocking and maintaining sales floor inventory, and executing detailed sorting operations. The company values teamwork, guest service, and continuous learning. Requirements include being at least 18, having a welcoming attitude, and the ability to work in a fast-paced environment.

Field Sales Representative – Hiring Immediately

Company: Lee Company

Location: Washington, DC

Posted Dec 04, 2024

AmeriPro Roofing is hiring Outside Sales Representatives in Northern and Southern Maryland. They provide fully staffed departments for every stage of the job process, giving representatives more time to focus on sales. The company offers competitive compensation, benefits, and opportunities for growth and advancement.

Class 2 Driver

Company: GXO

Location: Washington, United Kingdom

Posted Dec 04, 2024

GXO is hiring a Class 2 Driver in Washington for a permanent, full-time role delivering Hovis bread products across North East England. The position offers a stable 48-hour workweek, competitive salary, benefits including pension, health services, and discounts. Key responsibilities involve multi-drop deliveries, maintaining vehicle condition, and ensuring customer satisfaction.

Prisma Cloud Sales Specialist - Navy and Intel

Company: Palo Alto Networks

Location: Washington, DC

Posted Dec 04, 2024

Palo Alto Networks is dedicated to being the leading cybersecurity partner, ensuring a safer digital world. They value innovation, collaboration, and integrity. The company offers a supportive environment with flexible development programs. The role focuses on sales, particularly in driving revenue and growth for Prisma Cloud. The ideal candidate is a dynamic sales professional with a strong technical background, active security clearance, and a proven track record in exceeding sales quotas. The position promises substantial compensation and the opportunity to make a significant impact in the cybersecurity landscape.

Program Analyst

Company: BryceTech

Location: Washington DC

Posted Dec 04, 2024

BryceTech is seeking an experienced Program Analyst to join their team and support their Federal Government Customer. The successful candidate will work as a member of the HCORE support team providing day-to-day support for a government Policy and Program office. The Program Analyst is responsible for planning, organizing, securing, and managing resources to bring about the successful completion of specific program goals and objectives.

Secretary III

Company: CGI

Location: Washington, DC

Posted Dec 04, 2024

CGI Federal is seeking an Administrative Specialist for a Secretary III position in Washington, DC. The role involves managing correspondence, screening calls, liaising with various administrative areas, and using office automation software. Required qualifications include experience with SharePoint, proficiency in Microsoft Office Suite, a Bachelor's degree, and relevant work experience in administrative, finance, or analytical backgrounds. The position offers competitive compensation, benefits, and opportunities for career growth. US Citizenship is required due to the nature of the government contract.

Licensed Mental Health Therapist (LCSW-C, LCPC, LCMFT)

Company: Lee Company

Location: Washington, DC

Posted Dec 04, 2024

LifeStance Health, Inc. is actively seeking passionate and committed Licensed Therapists (LCPC, LCSW-C, LCMFT) in Maryland. They offer competitive benefits including sign-on bonus, flexible schedules, remote work options, full administrative support, and a full benefits package. The annual income potential ranges from $82,000 to $113,280. Therapists should have experience with adult and/or child and adolescent populations.

Care Manager (LCSW) - Inpatient Psychiatry

Company: Lee Company

Location: Washington, CT

Posted Dec 04, 2024

Hartford HealthCare is seeking a Licensed Clinical Social Worker (LCSW) for a full-time position at Charlotte Hungerford Hospital in Torrington, Connecticut. The role involves collaborating with a multidisciplinary Care Management Team to provide comprehensive patient care, including psychosocial, financial, and discharge planning. The ideal candidate should have a Masters in Social Work, active LCSW licensure in Connecticut, and at least 3 years of Medical Social Work experience. The position offers opportunities for career development and growth within a cutting-edge healthcare organization that values work-life balance.

Field Sales Representative - $60k - $200k Compensation

Company: Lee Company

Location: Washington, DC

Posted Dec 04, 2024

AmeriPro Roofing, a leading residential roofing contractor, is hiring Outside Sales Representatives in Maryland. These representatives educate homeowners about storm damage entitlements for roofing, siding, and gutter projects. AmeriPro stands out due to its fully staffed departments, allowing reps more time for sales. The company offers competitive compensation including draw against commission, commission on approved sales, vehicle allowance, quarterly bonuses, full insurance benefits, and a 401K with employer match. Responsibilities include prospecting, qualifying, and closing sales, managing territories, inspecting properties for damage, and educating customers. Qualifications include 2+ years sales experience, reliable vehicle, strong communication skills, and ability to work independently.

Concierge Senior Specialist

Company: Boston Consulting Group (BCG)

Location: Washington, DC

Posted Dec 04, 2024

BCG is seeking a dynamic and team-centric individual for a highly visible role as the WAS Concierge Senior Specialist. The role involves collaborating with the Office Experience Team to ensure smooth operations and high-level customer service. Responsibilities include developing initiatives to improve concierge services, training junior team members, analyzing data for improvements, and managing digital tools. The ideal candidate should have strong service orientation, attention to detail, excellent communication skills, and proficiency in Windows applications.

Pharmacy Intern

Company: Walgreens

Location: Washington, DC

Posted Dec 04, 2024

The job involves learning to provide excellent patient care by assisting pharmacists and team members, adhering to regulations, and using pharmacy systems. The role focuses on customer experience, operations, and training. Responsibilities include engaging customers, resolving issues, modeling customer service, and maintaining a clean, organized pharmacy. The ideal candidate is a pharmacy student fluent in English, willing to work flexible hours, and prefers retail experience with Walgreens.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Dec 04, 2024

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional care. Interns will work under a licensed pharmacist, participate in patient care programs, and demonstrate empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages