Exceptional Customer Service Jobs in worldwide

112,351 open positions · Updated daily

Looking for Exceptional Customer Service jobs in worldwide? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the worldwide area.

Staff Backend Engineer - Savings

Company: Lumos

Location: Worldwide

Posted Apr 05, 2024

Lumos, a company building the first AppHQ for businesses, is revolutionizing the IT landscape. With a team of over 80 brilliant minds across multiple continents, Lumos has experienced rocketship growth and is backed by industry leaders like Andreessen Horowitz. The company's Savings team is developing a Spend Management Platform, aiming to maximize customers' ROI on SaaS investments. The role of a Staff Engineer in this team involves taking ownership of core architecture and data models, designing robust data pipelines, implementing automation for spend data ingestion, and upleveling the team through mentorship. Lumos values motivation, growth, and diversity, offering competitive compensation, comprehensive benefits, and a remote work culture.

Assistant Account Executive

Company: taylorstrategy

Location: Worldwide

Posted Apr 08, 2024

Taylor is seeking an enthusiastic and ambitious Assistant Account Executive to provide excellent program execution and PR support for leading brands. The role involves client business and mar/comm strategy, influencer relations and pitching, activation and program management, and business acumen & financials. The ideal candidate should have a degree in marketing, advertising, PR, or related field, 1-2 years of experience, and proficiency in Microsoft Office. They should be a team player, open to others' ideas, and have strong problem-solving skills. Interest in spirits, entertainment culture, and/or sports is a plus. The compensation is $55,000/yr.

BI Data Engineer

Company: Cresco Labs

Location: Worldwide

Posted Apr 09, 2024

Cresco Labs, a leading multistate cannabis operator, is seeking a Business Intelligence Data Engineer. The role involves creating robust data infrastructure, managing Snowflake datasets, and building Tableau dashboards. The ideal candidate should have a Bachelor's degree, 1+ years of Snowflake experience, and proficiency in Tableau, Python, and SQL. Cresco Labs offers competitive benefits and compensation, with a range of $70,000 - $80,000. The company is committed to equal opportunity and professionalism in the cannabis industry.

Content and Brand Manager VA

Company: 20four7VA

Location: Worldwide

Posted Apr 06, 2024

20four7VA is seeking a creative marketing professional for a high-profile role in the home improvement industry. The Content Marketing Specialist will coordinate marketing and advertising projects, ensuring consistent brand messaging across various channels. The ideal candidate should have a Bachelor's degree in marketing, design, or related field, with 2+ years of experience in marketing/advertising. They should be proficient in Adobe Creative Suite and have excellent project and time management skills. The role offers competitive rates, weekly payments, annual rate increases, paid time off, and holidays, along with free training and constant support from managers and mentors.

Senior Product Manager

Company: Voltus

Location: Worldwide

Posted Apr 04, 2024

Voltus is looking for a Senior Product Manager to help build a leading Distributed Energy Resource platform. The role involves owning a product pod, researching customer needs, defining vision and strategy, and measuring impact.

Spanish Language Arts Content Writer

Company: IXL Learning

Location: Worldwide

Posted Apr 07, 2024

IXL Learning is seeking creative Spanish-language writers to join their content development team. The role involves creating K-5 Spanish language arts content for native Spanish-speaking students and students learning Spanish in dual-language programs.

Growth Manager

Company: Awesome Motive

Location: Worldwide

Posted Apr 05, 2024

Awesome Motive, a company behind popular web apps and business tools, is seeking a data-driven change agent to lead growth initiatives. The ideal candidate will leverage imperfect data to create and execute winning digital marketing campaigns, manage a team of growth professionals, and drive measurable growth. The role involves strategizing, planning, and implementing marketing processes, facilitating data-driven decision-making, and designing targeted landing pages. The company offers competitive benefits, including a remote work environment, unlimited PTO, and health insurance. The position requires relevant experience in growth marketing, SEO, content marketing, copywriting, email marketing, CRO, PPC, and affiliate marketing.

Principal AI&ML Engineer

Company: Realiste AI

Location: Worldwide

Posted Apr 12, 2024

Realiste is a global prop-tech company based in Dubai, aiming to revolutionize the real estate market with a digital platform. They are seeking a Principal AI & ML Engineer to develop and deploy advanced AI algorithms, mentor junior engineers, and contribute to their mission of creating a transparent and convenient real estate investment tool. The company offers a competitive salary, company shares, fast career growth, and benefits like accommodation and medical insurance in Dubai.

Head of Communications, APAC

Company: Worldcoinorg

Location: Worldwide

Posted Apr 10, 2024

Worldcoin, an open-source protocol, seeks a Head of APAC Communications to lead strategic communication, stakeholder engagement, media relations, content creation, crisis communication, brand management, cross-functional collaboration, and measurement in the Asia-Pacific region. The ideal candidate will have extensive experience in communications, deep understanding of regional dynamics, and proven track record in developing and executing successful communication strategies.

Tier 1 Multifamily Customer Support Representative

Company: Level Home Inc.

Location: Worldwide

Posted Apr 13, 2024

Level, a company founded by ex-Apple Product and Engineering leaders, is seeking a Tier 1 Multifamily Customer Support Representative. The role involves providing exceptional omnichannel support, meeting KPIs, and managing ticket queues. The ideal candidate should advocate for the customer experience, adapt to new processes, have a team-first mentality, and possess strong organizational skills. The position requires a quiet working environment, high-speed internet, and the ability to work in a fast-paced setting. The candidate should have prior work experience in hi-tech or consumer electronics industry.

Frontend Engineer, Govern: Compliance

Company: GitLab

Location: Worldwide

Posted Apr 10, 2024

GitLab, a leading all-remote company with over 2,000 team members, is seeking a Frontend Engineer for its Compliance group. The role involves maturing enterprise-grade Compliance features, contributing to the group's direction, and collaborating on architectural plans. The ideal candidate should have strong experience with VueJS or other modern JavaScript frameworks, understanding of semantic HTML, CSS, and core JavaScript concepts, and experience with Git. The company offers a flexible work environment, benefits, and opportunities for continuous learning and growth.

Senior Product Designer

Company: Timescale

Location: Worldwide

Posted Apr 06, 2024

Timescale is seeking a Senior Product Designer with 5+ years of SaaS product design experience. The ideal candidate should have advanced knowledge in Figma, a solid understanding of user-centered design principles, and experience leading user research and usability testing. They should be able to translate user data into creative solutions, communicate effectively with stakeholders, and manage multiple projects simultaneously. Experience with technical developer products is preferred. The role involves designing intuitive user interfaces, maintaining design ownership, and collaborating with cross-functional teams to deliver solutions that meet user needs and business objectives.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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