Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Delivery Consultant, CICS
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
This text describes a role at IBM Technology Expert Labs emphasizing collaborative innovation, technical expertise, and career growth. It highlights world-class services, positive impact on clients, and a supportive learning culture. The position requires specialized knowledge of IBM Z systems, CICS, and zOS programming, while offering opportunities to solve complex challenges and advance professionally.
Estágio em Tributos Indiretos
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 10, 2025
This internship at IBM Consulting offers career growth through client collaboration, skill development, and diverse responsibilities like research and analysis in a supportive environment.
Application Developer-Cloud FullStack
Company: IBM
Location: Pune, IN
Posted Dec 10, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in software development. It outlines role responsibilities, required skills in Java and microservices, and the importance of strategic partnerships for client impact.
Software Engineer II - HashiCorp Terraform
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
This job description highlights opportunities to work on innovative cloud solutions with IBM's Terraform team, focusing on infrastructure management, customer outcomes, and professional growth. The role involves full-stack development, architectural decisions, and collaboration on cutting-edge technologies.
Package Consultant-SAP HANA SCM IBP
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This text describes a career opportunity at IBM Consulting, highlighting collaboration with global clients, innovation in hybrid cloud and AI, and professional growth through technical expertise and cross-industry projects. It emphasizes strategic SAP solutions, customer success, and career development in a dynamic environment.
Technical Lead TS/SCI W/FSP
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth opportunities. It highlights required expertise in technical leadership, system design, and security compliance, while promoting a culture of curiosity and continuous learning.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This text describes a career opportunity in IBM Consulting focusing on long-term client relationships and digital transformation through agile methodologies. It outlines responsibilities involving HR system management, complex transactions, and compliance with client standards. The role emphasizes collaboration, problem-solving, and technical expertise in SAP HRMS and MS Excel, while highlighting career growth and strategic partnerships within IBM's ecosystem.
Java Software Developer - Product Operations Lead for Red Hat build of Apache Camel (m/f/x)
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
The role involves collaborating on AI-powered cloud-native solutions, customer-focused development, and technical expertise in Java and Apache Camel, with opportunities for growth and innovation.
RHPAM BAMOE CP4BA Delivery Consultant
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This role offers career growth and collaboration opportunities, focusing on delivering world-class solutions and positive impact through technical expertise and client partnerships.
QA/Test Developer
Company: IBM
Location: Kochi, IN
Posted Dec 10, 2025
Turbonomic positions itself as a leading Application Resource Management company with proven scalable solutions. The job requires designing QA methodologies, automated testing, and cloud computing expertise, emphasizing product quality and Agile practices.
Manager, HashiCorp Security Governance, Risk, and Compliance
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This job description highlights a Security GRC Manager role at IBM, emphasizing opportunities to lead a high-performing team, contribute to cloud-native solutions, and ensure compliance with security frameworks. The position requires expertise in GRC operations, people management, and familiarity with certifications like SOC 2 and ISO 27001.
Professional Services Sales Consultant (f/m/x)
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
This job description highlights a career opportunity at IBM Software focusing on innovation, team collaboration, and professional growth. The role emphasizes transforming customer challenges into industry-leading solutions, with a strong emphasis on cloud-native AI technologies and global career opportunities. Responsibilities include sales pipeline management, customer engagement, and solution architecture, requiring expertise in technology sales and cross-functional collaboration.