Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Implementation Manager
Company: Welkin Health, Inc.
Location: Remote
Posted Dec 09, 2025
The role involves collaborating with teams to support customer implementations and ensure product success. Welkin offers competitive benefits and a mission to enhance healthcare through innovative solutions.
Graphics Foundations - QA Analyst - Monopoly GO!
Company: Scopely
Location: Remote
Posted Dec 09, 2025
Scopely seeks a Graphics Foundations QA Analyst to join their Monopoly Go team in Barcelona or remotely. The role involves ensuring quality standards, collaborating with teams, and maintaining high user experience through rigorous testing and feedback.
Sr. Genesys Engineer
Company: EDCi
Location: Remote
Posted Dec 09, 2025
This job posting outlines a Sr Genesys Engineer role with remote work options, competitive benefits, and professional development opportunities. The position requires expertise in Genesys Cloud technologies and VoIP systems, with responsibilities spanning project leadership and technical support. EDCi emphasizes work-life balance and offers perks like health insurance, training funds, and flexible work arrangements.
Data Engineering Tech Lead/Architect (Remote)
Company: Andersen
Location: EU
Posted Dec 09, 2025
This job posting describes a Data Engineering Tech Lead role in the EU focusing on modernizing data systems. The position involves designing architectures, developing BI solutions, and working with stakeholders. The company emphasizes growth opportunities, mentorship, and a supportive work environment with competitive benefits.
Full-Stack Software Engineer
Company: Spruce
Location: Remote
Posted Dec 09, 2025
SpruceID focuses on privacy-preserving digital identity solutions for governments and enterprises, seeking a Senior FullStack Engineer to develop secure, interoperable systems. The role involves collaboration with public sector partners and requires expertise in backend systems, modern web frontends, and cloud infrastructure. Candidates must demonstrate experience with open standards, security practices, and cross-functional engineering efforts.
Product Manager - Kraken Ramp
Company: Kraken
Location: Remote
Posted Dec 09, 2025
Kraken emphasizes its mission to drive global crypto adoption through innovation and a diverse, skilled team. They seek a Product Manager to expand their B2B initiatives, offering opportunities in fintech and blockchain.
Head of Policy and Compliance Solutions
Company: Finite State
Location: Remote
Posted Dec 09, 2025
This job description highlights a leadership role in cybersecurity compliance, emphasizing strategic impact, regulatory expertise, and market leadership opportunities. The position requires executive-level engagement, cross-functional collaboration, and industry influence in shaping connected product security standards.
Senior Enterprise Account Executive - Growth
Company: Grafana Labs
Location: Remote
Posted Dec 09, 2025
Grafana Labs seeks a Senior Enterprise Account Executive in Switzerland to grow business, meet sales targets, and manage the sales process. Requires 5+ years in tech sales and Salesforce experience.
Senior Backend Developer
Company: Global Tech Service Solutions
Location: Remote
Posted Dec 09, 2025
A Senior Backend Developer role in Athens, Greece, focusing on scalable infrastructure and microservices. Requires Node.js, PostgreSQL, and CICD expertise. Offers impact on SaaS products and growth opportunities.
Sales Engineer
Company: Warp
Location: Remote
Posted Dec 09, 2025
This job description outlines a Solutions Engineer role at Warp, requiring technical expertise in sales engineering, product demonstrations, and enterprise evaluation processes. The position emphasizes collaboration with sales teams, technical advisory, and cross-functional partnership with product and engineering teams. Qualifications include experience in technical consulting, software engineering, and leading technical sales initiatives.
Product Designer
Company: Branch
Location: Remote
Posted Dec 09, 2025
Branch empowers workers through financial freedom and inclusive products, emphasizing employee creativity and collaboration. The job posting highlights a Product Designer role with competitive benefits and a remote work option, showcasing the company's innovation and commitment to diversity.
Senior Forward Deployed Engineer - Mobile
Company: Spruce
Location: Remote
Posted Dec 09, 2025
SpruceID seeks a Forward Deployed Mobile Engineer to develop secure mobile solutions for public sector clients. The role involves designing apps, collaborating with governments, and ensuring compliance with digital identity standards. Compensation ranges from $150k-$175k with benefits.