Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior QA Automation Engineer
Company: Innovecs
Location: Remote
Posted Dec 09, 2025
Innovecs, a globally recognized digital services company, is seeking a Senior QA Automation Engineer to contribute to innovative transportation solutions. The role offers flexible work arrangements, competitive compensation, and a collaborative culture with opportunities for growth and professional development.
Director of Product Marketing - Dropbox Core
Company: Dropbox
Location: Remote
Posted Dec 09, 2025
This job description highlights a senior leadership role at Dropbox with responsibilities including strategic positioning, team management, and cross-functional collaboration. The position emphasizes growth initiatives, customer insights, and high-impact product marketing strategies. Compensation ranges are provided for different US zones.
Senior Forward Deployed Engineer
Company: Spruce
Location: Remote
Posted Dec 09, 2025
SpruceID seeks a Senior Forward Deployed Engineer to develop secure digital identity solutions for governments and enterprises. The role involves software development, customer collaboration, and meeting strict security standards. Compensation ranges from $150k to $175k annually.
Senior Security Advisor - Access Management
Company: GuidePoint Security
Location: Remote
Posted Dec 09, 2025
The text outlines job duties involving creating solutions for customer advisory value, leading IAM assessments, and guiding clients through vendor selection. Qualifications require extensive IAM experience, technical skills, and certifications, with preferred credentials including Okta/Ping certifications and advanced education.
Client Engagement Manager
Company: EVERSANA
Location: USA
Posted Dec 09, 2025
EVERSANA promotes a positive work environment focused on healthcare innovation, diversity, and patient care, offering roles with impactful responsibilities and growth opportunities.
Senior Integrated Marketing Manager
Company: Mozilla
Location: Remote
Posted Dec 09, 2025
Mozilla's mission to improve the internet through open-source innovation and privacy-focused technologies is highlighted, with a focus on AI, security, and user empowerment. The job posting emphasizes collaboration, growth opportunities, and a positive impact on global internet accessibility.
AI Business Analyst
Company: Dropbox
Location: Remote
Posted Dec 09, 2025
This job description outlines an AI Business Analyst role at Dropbox, focusing on optimizing support ecosystems through AI readiness projects, data analysis, and cross-functional collaboration. Requirements include 8 years of experience in SaaS analytics and expertise in content management systems.
Regional Vice President - Enterprise Sales
Company: Datadog
Location: Remote
Posted Dec 09, 2025
Datadog seeks an experienced Regional Vice President Sales with a passion for tech and leadership in high-growth environments. The role offers opportunities to drive growth, along with competitive benefits, professional development, and an inclusive culture.
Staff Data Scientist
Company: Dropbox
Location: Remote
Posted Dec 09, 2025
This job description outlines a Staff Data Scientist role focusing on improving core product experiences through data analysis and experimentation. Responsibilities include analytical deep dives, segmentation strategies, and cross-functional collaboration. Requirements emphasize quantitative expertise, SQL, and statistical analysis skills.
Account Executive - Enterprise
Company: Figma
Location: Remote
Posted Dec 09, 2025
This job description outlines the role of an Enterprise Account Executive at Figma, emphasizing responsibilities like driving sales, building relationships with executives, and managing complex sales cycles. It highlights required experience, qualifications, and benefits such as competitive compensation, equity, and a comprehensive benefits package. The role offers career growth opportunities and flexibility with remote work options.
Machine Learning Engineer
Company: Loka, Inc
Location: Remote
Posted Dec 09, 2025
This job posting highlights a Machine Learning engineering role with remote flexibility, extensive benefits including extra days off and relocation programs, and opportunities for career growth. The position emphasizes autonomy, continuous learning, and collaboration in a global team environment with modern tech stacks and professional development support.
Staff Data Scientist
Company: Dropbox
Location: Remote
Posted Dec 09, 2025
This job description outlines a Staff Data Scientist role requiring collaboration with cross-functional teams to analyze user behavior, design experiments, and drive business growth through data-driven insights. It lists qualifications and responsibilities focused on analytics, segmentation, and leadership in a quantitative field.