Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Clinical Documentation Integrity (CDI) Specialist - 2nd Level Reviewer
Company: Guidehouse
Location: USA
Posted Dec 09, 2025
This job description outlines a CDI Specialist role involving clinical documentation reviews, collaboration with healthcare teams, and compliance with coding standards. It lists qualifications, responsibilities, and benefits including competitive compensation and professional development opportunities.
Strategic Implementation Manager
Company: Canva
Location: Australia
Posted Dec 09, 2025
Canva seeks a product expert to drive customer success, offering equity, flexible leave, and a collaborative culture. The role involves enterprise onboarding, partnership with clients, and shaping implementation processes while emphasizing innovation and work-life balance.
Engineer - Mobile & Beyond - Audiobooks
Company: Spotify
Location: UK,Sweden,EMEA
Posted Dec 09, 2025
This job posting highlights Spotify's opportunity to join a fast-paced, innovative team working on audiobooks and audio streaming. The role emphasizes technical expertise, collaboration, and a playful work environment while showcasing the company's mission to revolutionize music and podcasting through creativity and inclusivity.
Sr. Regulatory Affairs Associate - CONSULTANT
Company: ClinChoice
Location: Mexico
Posted Dec 09, 2025
ClinChoice is seeking a Senior Regulatory Affairs Associate Consultant for a 12-month contract with potential extension. The role involves collaborating with clients on regulatory documentation, understanding global medical device regulations, and ensuring compliance with EU MDR and FDA standards. Requirements include a bachelor's degree, experience in regulatory affairs, and proficiency in English.
Principal Forward Deployed Engineer
Company: Spruce
Location: Remote
Posted Dec 09, 2025
This job posting highlights a Principal Forward Deployed Engineer role at SpruceID, offering remote work, competitive compensation, and opportunities for technical leadership in public sector digital identity solutions. The position emphasizes collaboration with government partners, system architecture, and innovation in secure credentialing technologies while promoting diversity and equal employment opportunities.
Sales Commercial Account Executive - Social Impact
Company: Blackbaud
Location: USA
Posted Dec 09, 2025
This job posting seeks high-energy sales professionals or nonprofit fundraising experts for Blackbaud's sales role, emphasizing results-oriented candidates with CRM/sales experience. The position offers competitive salaries ($698,000-$931,000), comprehensive benefits including medical/dental insurance, 401k matching, flexible work arrangements, and parental leave. Blackbaud promotes a remote-first culture with opportunities for career growth and community engagement.
Senior Sales Manager, Enterprise - Nonprofit Organizations
Company: Blackbaud
Location: USA
Posted Dec 09, 2025
A Senior Sales Manager role in a nonprofit vertical seeks a dynamic leader to grow revenue, manage teams, and build relationships. Offers remote work, competitive salary, and comprehensive benefits.
Marketing Manager - Affiliate
Company: Kraken
Location: Remote
Posted Dec 09, 2025
Kraken promotes its mission to accelerate crypto adoption through a global, mission-focused team committed to security, education, and financial freedom. The LATAM Affiliate Manager role emphasizes growth, data-driven strategies, and collaboration in expanding crypto accessibility.
Associate Software Implementation Project Manager
Company: Henry Schein One
Location: USA
Posted Dec 09, 2025
This job posting outlines a remote position involving project management for Henry Schein's practice management software, requiring experience with SaaS applications and regulatory compliance. It highlights competitive compensation, benefits like healthcare and retirement plans, and opportunities for growth. The role emphasizes customer service, teamwork, and professional development in a supportive work environment.
Financial Solutions Sales Specialist (FSS)
Company: Blackbaud
Location: USA
Posted Dec 09, 2025
This job description outlines a Financial Solutions Sales Specialist role requiring experience in sales, financial systems, and nonprofit sectors. Responsibilities include territory management, client relationship building, and meeting revenue targets. The position offers remote work flexibility, competitive compensation, and benefits like healthcare and a 401k program.
Technical Account Manager - Newspack
Company: Automattic Careers
Location: North America,Latin America,Europe,Africa,APAC
Posted Dec 09, 2025
This job posting highlights a remote Technical Account Manager role at Automattic, emphasizing flexible careers, collaborative problem-solving, and a supportive work environment. It outlines responsibilities combining project management and publisher support, along with competitive benefits like open vacation policies, global travel, and professional development opportunities. The role emphasizes impact, growth, and a balance between autonomy and teamwork.
Senior Frontend Developer
Company: Global Tech Service Solutions
Location: Remote
Posted Dec 09, 2025
This job posting seeks a Senior Frontend Developer for GTSS's Athens office with remote work options. The role involves building React/TypeScript interfaces, optimizing UI performance, and collaborating in a fast-paced SaaS environment. Key requirements include 5-10 years of experience and proficiency in React.js, TypeScript, and CI/CD pipelines. The position offers direct ownership of product lifecycle and opportunities to work on scalable digital products.