Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Customer Success Analyst
Company: H1
Location: Remote
Posted Dec 09, 2025
H1's mission is to provide equitable healthcare through data and AI, offering roles in Customer Success with competitive compensation and benefits, emphasizing diversity and innovation in healthcare solutions.
Staff, Advanced Analytics, Community Blueprint
Company: Airbnb
Location: Remote
Posted Dec 09, 2025
Airbnb's Community Blueprint team seeks an Advanced Analytics professional to enhance guest and host experiences through data-driven insights, collaboration, and strategic initiatives. The role involves complex data analysis, forecasting, and cross-functional teamwork, with a focus on innovation and inclusion.
Senior Back-end Engineer ( . NET)
Company: Innovecs
Location: Remote
Posted Dec 09, 2025
Innovecs, a global tech company, seeks a Senior .NET Engineer to contribute to their innovative projects. They offer flexible work, competitive compensation, and a supportive culture.
Talent Acquisition Coordinator
Company: JumpCloud
Location: Bangalore
Posted Dec 09, 2025
The Talent Attraction Coordinator role at JumpCloud offers opportunities to impact employee experiences, provide administrative support, and grow within a hypergrowth tech company.
Cloud Architect NodeJs React
Company: 3Pillar
Location: India
Posted Dec 09, 2025
This job posting seeks a Software Architect with expertise in cloud technologies and leadership skills. The role involves designing solutions, mentoring teams, and contributing to global projects. 3Pillar offers flexible work, career growth, and a collaborative environment.
Account Executive
Company: Canvas
Location: Remote
Posted Dec 09, 2025
This job posting seeks an experienced Account Executive for a growing startup, requiring tech sales expertise, strong communication skills, and adaptability in a fast-paced environment.
Lead - Advanced Analytics, AirCover
Company: Airbnb
Location: Remote
Posted Dec 09, 2025
This job posting seeks a skilled AirCover Advanced Analytics Lead Analyst to drive data-informed decisions, collaborate with cross-functional teams, and enhance customer experiences through strategic insights and innovative solutions.
Account Manager
Company: Anzen
Location: Remote
Posted Dec 09, 2025
Anzen is transforming the insurance industry with AI-driven solutions, expanding its platform to empower retail brokers. The role of an Account Manager involves managing insurance portfolios, collaborating with teams, and driving customer satisfaction. The company emphasizes innovation, collaboration, and a culture of excellence with opportunities for growth and advanced technology integration.
AI Offense-Defense Dynamics Lead Researcher
Company: Future of Life Organizations
Location: Remote
Posted Dec 09, 2025
This job description outlines a research role focused on AI risk management, emphasizing the development of frameworks to analyze how AI technologies impact societal safety. The position involves interdisciplinary research, modeling, and policy guidance while offering remote work with occasional travel. CARMA seeks candidates with expertise in systems modeling, AI governance, and risk assessment to address transformative AI risks.
Claims Examiner | Commercial Trucking
Company: Sedgwick
Location: Remote
Posted Dec 09, 2025
Sedgwick seeks experienced claims examiners to join a globally recognized company offering career growth, work-life balance, and comprehensive benefits. The role involves complex claim processing in a supportive environment, with opportunities for professional development and a positive workplace culture.
Director of Implementations
Company: Makersite GmbH
Location: Remote
Posted Dec 09, 2025
Makersite seeks a Director of Implementations to drive sustainable product development. The role involves leading teams, improving processes, and ensuring customer satisfaction. Benefits include remote work, competitive salary, and professional growth opportunities in a collaborative, inclusive environment.
Cyber Intelligence Laureate
Company: Blackbaud
Location: USA
Posted Dec 09, 2025
This job description outlines a cybersecurity leadership role requiring 15+ years of experience in cybersecurity, intelligence, and public-private partnerships. Responsibilities include strategic advisory, operational excellence, and external engagement. The position offers a remote-first work environment with competitive compensation and benefits.