Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior Customer Marketing Manager
Company: Menlo Security
Location: North America
Posted Dec 09, 2025
Menlo Security seeks a Customer Marketing Manager to drive growth through customer advocacy programs. The role involves strategic leadership in global initiatives, emphasizing customer empathy and innovation in cybersecurity.
SIEM Engineer
Company: Optiv
Location: USA
Posted Dec 09, 2025
This job description outlines a SIEM Engineer role with responsibilities in security operations, system maintenance, and client support. It lists required technical skills, preferred certifications, and details about the company's benefits including remote work options and professional development opportunities.
Senior Machine Learning Engineer - Evaluations (Design Generation)
Company: Canva
Location: Australia
Posted Dec 09, 2025
This job description highlights a unique opportunity to work on AI-driven design systems at Canva, emphasizing collaboration, innovation, and a supportive work environment with benefits like equity packages, flexible leave, and a focus on employee well-being.
Digital/Growth CSM
Company: Blackbaud
Location: India
Posted Dec 09, 2025
The Customer Success Manager role focuses on driving client retention and growth through strategic collaboration and proactive communication. Blackbaud promotes a flexible work environment and inclusive culture.
Principal Technical Project Manager
Company: TTEC Digital
Location: USA
Posted Dec 09, 2025
TTEC Digital seeks a Principal Technical Project Manager with extensive experience in managing large-scale projects. The role offers remote work, competitive compensation, and benefits like medical, dental, and PTO. The company emphasizes a positive work environment and career growth opportunities.
Senior Full Stack Engineer – .NET Focus
Company: Varicent
Location: Mexico
Posted Dec 09, 2025
This job description highlights a Software Developer role with opportunities for growth, collaboration with cross-functional teams, and benefits like remote work flexibility and market-leading compensation. It emphasizes technical challenges, modern tools, and a dynamic work environment.
Social Value Specialist
Company: NECSWS
Location: UK
Posted Dec 09, 2025
This job description highlights a role focused on driving social impact through strategic initiatives, collaboration, and impactful project work. The company emphasizes its mission to make a difference in public services, offering competitive benefits and opportunities for professional growth.
Claims Examiner
Company: Sedgwick
Location: USA
Posted Dec 09, 2025
This job posting highlights Sedgwick's commitment to meaningful work, career growth, and a caring culture. The company emphasizes work-life balance, comprehensive benefits, and recognition as a great workplace. It outlines responsibilities for a Claims Examiner role with opportunities for professional development and collaboration.
Manager - Customer Success
Company: Blackbaud
Location: India
Posted Dec 09, 2025
This job description outlines a leadership role in Customer Success, emphasizing team development, scalable programs, and data-driven strategies. It highlights opportunities for strategic growth, cross-functional collaboration, and impactful customer engagement while promoting an inclusive work environment.
Team Lead, .Net Software Developer
Company: Blackbaud
Location: India
Posted Dec 09, 2025
This job description outlines the responsibilities and requirements for a Success Engineering Team Lead role, emphasizing team leadership, technical expertise, and collaboration across departments. It highlights the importance of fostering an inclusive work environment and aligns with the company's commitment to equal opportunity and flexible work arrangements.
Senior Backend Engineer - Podcast
Company: Spotify
Location: North America
Posted Dec 09, 2025
This text describes a job opportunity at Spotify's Podcast Platform team, highlighting their role in building infrastructure for podcast processing and distribution. It outlines responsibilities, required skills, and benefits such as competitive compensation, flexibility, and a supportive work environment. The posting emphasizes growth opportunities, collaboration, and inclusivity.
Housing Senior Support Consultant
Company: NECSWS
Location: UK
Posted Dec 09, 2025
The job offers remote/hybrid flexibility, growth opportunities, and impactful work on housing solutions. Benefits include training, medical cover, and a pension plan. Ideal for tech-savvy individuals with SQL or system admin experience.