Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior Solution Architect - IBM Z Ecosystem
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a job posting for a Senior Solution Architect role at IBM Z Ecosystem, emphasizing expertise in IBM Z Mainframe technologies, hybrid cloud, AI, DevOps, and collaboration with business partners to modernize enterprise applications. It outlines technical requirements, preferred qualifications, and responsibilities involving architectural design, client engagement, and technology adoption.
Internship: SAP Consultant in Guadalajara, Mexico
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
The text promotes an IBM Consulting internship program offering career growth, technical training, and opportunities to work with global clients. It highlights benefits like skill development, industry expertise, and collaboration with innovative companies, while outlining requirements such as academic performance, SAP knowledge, and language proficiency.
Delivery Project Manager
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 09, 2025
This text promotes a Project Manager role at IBM Technology Expert Labs, emphasizing leadership in complex projects, cross-branding initiatives, and client-centric outcomes. It highlights opportunities for impactful work, collaboration with global teams, and professional growth within a high-performance ecosystem.
SAP Enterprise Service Management (ESM) Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on SAP ESM solutions, emphasizing collaboration with clients, technical expertise, and career growth opportunities. It outlines requirements for experience in SAP implementations, project leadership, and strong communication skills, while promoting a culture of innovation and professional development.
Benefits Analyst
Company: Bennie
Location: Remote
Posted Dec 09, 2025
Bennie is a benefits platform prioritizing employee well-being through technology and services. Core values include optimism, accountability, and work-life balance. The Benefits Analyst role requires Excel skills and a positive attitude.
Legal Technology Consulting Director Discovery and Data Management
Company: Harbor
Location: Remote, United States
Posted Dec 09, 2025
Harbor is hiring a Legal Technology Consulting Director for Discovery and Data Management, seeking candidates with eDiscovery expertise. The remote role offers opportunities to work with Fortune 500 companies and includes a beta feature requiring applicants to mention 'UNPARALLELED' and a specific tag to verify they read the job post.
Application Developer-Microsoft Dynamics 365 Customer Engagement
Company: IBM
Location: Hyderabad, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on client collaboration, hybrid cloud and AI innovation, and technical expertise in Dynamics CRM and Azure technologies. It outlines role responsibilities, required education, and preferred skills for a consulting position with global impact.
SAP Enterprise Service Management (ESM) Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a consultant role at IBM requiring SAP ESM expertise, project delivery experience, and collaboration with cross-functional teams. It emphasizes technical skills, client success, and integration of ESM processes with SAP systems.
PeopleSoft HCM Administrator
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a Senior PeopleSoft Administrator role at IBM Consulting, emphasizing long-term client relationships, career growth opportunities, and collaboration with industry visionaries. It highlights the importance of technical expertise in PeopleSoft, cloud technologies, and security compliance, while also showcasing a supportive work environment focused on innovation and professional development.
Java Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth through technical expertise and cultural development. It highlights opportunities to work with cutting-edge technologies and make meaningful impacts while embracing diverse skills and experiences.
Application Developer-JD Edwards
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
The text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients on hybrid cloud and AI initiatives. It outlines responsibilities including software development, system administration, and continuous learning, along with required education and technical expertise. The role highlights opportunities for innovation and impact through IBM's technology platforms and partner ecosystem.
Delivery Consultant EPH (Full time)
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
The text describes a role at IBM's Expert Labs Global Delivery Center focusing on collaborative problem-solving using AI and automation. It emphasizes technical expertise, adaptability in dynamic environments, and the importance of client-centric solutions with a balance of courage, pragmatism, and technical skills.