Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
DevOps Engineer
Company: IBM
Location: Vilnius, LT
Posted Dec 09, 2025
IBM seeks a DevOps engineer to lead innovative projects, offering competitive salaries, global opportunities, and professional growth. The role involves cloud solutions and collaboration with clients.
Support Engineer
Company: IBM
Location: Noida, IN
Posted Dec 09, 2025
This text promotes an IBM Software career role emphasizing innovation, team collaboration, and professional growth opportunities. It highlights contributions to cloud-native solutions, customer support responsibilities, and required technical expertise for a Support Engineering position with IBM and HashiCorp.
Senior Solution Architect – Digital Engineering
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a senior role requiring expertise in PLM and Digital Engineering, emphasizing collaboration, technical leadership, and innovative solutions for complex business challenges. The position involves mentoring teams, defining architectural solutions, and driving digital transformation initiatives with a focus on efficiency and strategic impact.
Industry Consultant-Life Sciences
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving technical expertise delivery, client collaboration, and project management responsibilities. It specifies educational requirements, industry experience, and skills needed for insurance-related solutions and system impact analysis.
Senior Manager - Employee Data Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and innovation. It emphasizes opportunities for career growth, strategic partnerships, and impactful work with industry leaders. The role requires expertise in process improvement and transformation while fostering a culture of learning and empathy.
PROCESS INNOVATION PROFESSIONAL-LEAD TO CASH
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This role involves working with global clients to drive digital transformation using agile methods and AI. Responsibilities include managing accounts receivable and ensuring SLA compliance. Required skills include a bachelor's degree, 6+ years of experience, and proficiency in ERP software. The position emphasizes collaboration, innovation, and career growth opportunities.
Application Developer-Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving software development, API configuration, and technical expertise in areas like API Connect DataPower, REST/SOAP APIs, and networking concepts. It specifies educational requirements, preferred qualifications, and responsibilities including code development, troubleshooting, and collaboration with clients.
Tech Support Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Software Support is seeking passionate interns to join their Technical Support Engineering team, offering opportunities to gain hands-on experience, collaborate with experts, and contribute to client success. The role emphasizes problem-solving, customer satisfaction, and professional growth through AI tools and industry-leading support practices.
Payroll Project Manager
Company: IBM
Location: BUDAPEST, HU
Posted Dec 09, 2025
This role involves creating sustainable project plans for payroll implementations, managing resources, ensuring project goals and timelines are met, and maintaining transparent communication with stakeholders. It requires experience in project management, organizational skills, and a customer-focused approach.
Entry Level Product Manager - Global Asset Recovery Services
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 09, 2025
This text promotes an IBM product management internship opportunity emphasizing collaboration, innovation, and growth. It highlights roles in cross-functional teamwork, process optimization, and impactful project contributions while outlining educational and experiential requirements.
Junior Java Developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, collaboration with global clients, and professional growth through technical expertise and Agile methodologies. It emphasizes opportunities to work with cutting-edge technologies and contribute to impactful solutions.
Business Analyst
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
This job posting seeks a detail-oriented Business Analyst with 3.5+ years of experience in process mapping, documentation, and cross-functional collaboration. Key requirements include proficiency in Jira/ServiceNow, Agile methodologies, and data visualization tools like Power BI/Tableau. The role emphasizes analytical skills, communication, and project execution in a team-oriented environment.