Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior Engineer - HashiCorp Cloud Platform
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
Join IBM's Infrastructure Cloud team to innovate in cloud-native solutions, collaborate on scalable systems, and drive customer-focused projects with a strong emphasis on security and observability.
Recruiter (RPO)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description highlights opportunities to shape IBM's future through innovative recruitment practices, contribute to client satisfaction, and work with a talented team. It outlines responsibilities including candidate sourcing, brand ambassadorship, and collaboration with hiring managers, while specifying requirements like a bachelor's degree and experience in recruitment.
PROCESS DELIVERY SPECIALIST-PROCURE TO PAY
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and innovation. It emphasizes growth opportunities, strategic partnerships, and impactful work with cutting-edge technologies like AI and hybrid cloud solutions.
Payments Platform Architect
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The role involves leading digital transformation with advanced technologies like cloud, AI, and quantum computing to design scalable, secure payment platforms, ensuring compliance and operational excellence.
Package Consultant-SAP HANA SCM IBP
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves collaborating with clients on SAP solutions and innovative projects, offering growth opportunities and technical expertise in IBM's consulting environment.
Portfolio Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a comprehensive role involving real estate management, budget oversight, vendor coordination, and strategic planning across multiple locations. It outlines responsibilities for facility management, stakeholder engagement, and operational efficiency while emphasizing alignment with organizational goals and continuous improvement.
DevOps Cloud Engineer
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This job description outlines the responsibilities of a DevOps Cloud Engineer, including designing and managing cloud infrastructure, implementing automation tools, developing CI/CD pipelines, and ensuring security practices. It lists required qualifications such as AWS/Azure expertise, Terraform knowledge, and containerization experience, while also highlighting preferred skills like multicloud deployments and observability tools.
Entry Level Hardware Developer Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's job description emphasizes innovation, collaboration, and problem-solving in cutting-edge tech. It highlights roles in hardware development, required skills in engineering and programming, and a positive outlook on career growth.
Payroll Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a Regional Payroll Specialist role requiring expertise in managing end-to-end payroll operations across Japan, China, Taiwan, and Hong Kong. The position emphasizes compliance with local labor laws, tax regulations, and statutory requirements, along with data management, audit preparation, and stakeholder coordination. Qualifications include a bachelor's degree, 3-5 years of payroll experience, and fluency in English with proficiency in Japanese/Mandarin. The role demands meticulous attention to detail, analytical skills, and cross-functional collaboration with HR, finance, and local vendors.
Delivery Consultant with IBM Verify CIAM skills
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role offers career growth and collaboration in IBM's Technology Expert Labs, focusing on solving client challenges and delivering world-class solutions. It emphasizes technical expertise, innovation, and a supportive culture with opportunities for professional development.
Backend Developer/ DevOps
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
IBM offers career opportunities in cloud-native development, focusing on AI-powered solutions. The role requires expertise in cloud infrastructure, APIs, and containerization, with a preference for advanced degrees and experience in Kubernetes and DevOps tools.
Software Engineering Manager - HashiCorp InfraGraph
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
This text describes a leadership role in IBM's Infrastructure Cloud team, focusing on developing connectors for cloud platforms and fostering a collaborative engineering culture. It highlights opportunities for technical growth, cross-functional collaboration, and impactful contributions to enterprise solutions.