Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Advisory Delivery Consultant - DB2
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
This role offers opportunities to work with IBM clients, leverage technical expertise, and contribute to impactful solutions within a collaborative environment. The position emphasizes career growth, technical guidance, and collaborative problem-solving to deliver world-class services and optimize client outcomes.
Senior Java developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a Software Developer role at IBM Consulting, focusing on hybrid cloud and AI solutions for innovative companies. The position emphasizes collaboration with global clients, technical expertise, and opportunities to work with cutting-edge technologies. Responsibilities include problem-solving, stakeholder engagement, and delivering high-performing applications.
Entry Level Technical Content Professional 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM seeks Technical Content Professionals to create and curate technical documentation, collaborate with cross-functional teams, and leverage AI for innovative solutions in a growth-oriented environment.
F&A Delivery Manager
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
The text describes a leadership role at IBM's consulting delivery centers, emphasizing innovation, client satisfaction, and operational excellence. It outlines responsibilities including team management, service delivery, and strategic planning, while highlighting required expertise in financial processes and large-scale project management.
Senior OCP Consultant
Company: IBM
Location: Krakow, PL
Posted Dec 09, 2025
The role offers career growth in a collaborative IBM environment, focusing on cloud technologies and client solutions with a positive impact.
IBM Cloud Backend Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights opportunities for growth and innovation in IBM's Infrastructure team, focusing on cloud-native solutions and agile development. The role emphasizes collaboration, technical expertise, and contributing to transformative technologies.
Operations Buyer and Catalog Admin
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights an Operations Buyer role at IBM, emphasizing opportunities to lead in technology, solve complex problems, and collaborate with clients. Responsibilities include procurement operations, vendor management, communication skills, and ERP tools proficiency. The position requires 3+ years of procurement experience and a proactive attitude, with a focus on client-facing collaboration and audit readiness.
Developer Intern 2026 - (Baton Rouge, LA)
Company: IBM
Location: BATON ROUGE, US
Posted Dec 09, 2025
This text promotes an IBM Consulting internship offering career growth, collaboration with global clients, technical skill development, and opportunities to work on innovative projects. It emphasizes a supportive culture, mentorship, and exposure to cutting-edge technologies while outlining requirements and work expectations.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The role involves collaborating with clients on hybrid cloud and AI solutions, requiring Java expertise and microservices development skills. It emphasizes long-term client relationships and innovation through strategic technology platforms.
Application Architect - IBM Technology
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This job description outlines a senior data architecture role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and career growth opportunities. The position requires expertise in modern data platforms, architectural leadership, and compliance with regulatory standards, while promoting a culture of continuous learning and impactful problem-solving.
Webmethod developer
Company: IBM
Location: Giza, EG
Posted Dec 09, 2025
This job description highlights a WebMethods developer role with opportunities to work on innovative integration solutions, collaborate with clients, and leverage IBM's industry-leading technologies. The position emphasizes career growth, technical expertise, and impactful projects that drive business value and global scalability.
Product Manager
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
The text describes a Product Manager role at IBM focused on leading observability for generative AI technologies. It highlights opportunities for innovation, collaboration with cross-functional teams, and requirements including expertise in AI monitoring tools, cloud-native systems, and agile practices. The role emphasizes driving product growth and staying ahead of industry trends in AI observability.